[Vegas Pro 14] "An online connection could not be established."

TRZ wrote on 9/17/2018, 8:35 AM

Can't activate my license after installing. Starting Vegas puts me at the screen to fill in Serial number and Email address, but when I press "Activate & register immediately online" a loading circle pops up, does nothing for a bit and then I get the message

"An online connection could not be established. Please make sure your computer is correctly connected to the Internet. A firewall may also be blocking access."

Obviously I'm online, and I feel like I've tried everything. Disabled the firewall, made exceptions for every .exe related to Vegas... This is incredibly frustrating as I really needed to do some time sensitive work right now. 😟

This is the Vegas Pro 14 Edit version from Humble Bundle a while back, and it did work just fine then but I've had to reinstall.
(Also, I'm currently trying the "full" installer - the ~4mb installers don't install at all, presumably they fail to download the rest from whatever servers they're looking for.)

Comments

j-v wrote on 9/17/2018, 8:40 AM

Did you try to start Vegas "as adm"? (rightclick startpictogram)

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TRZ wrote on 9/17/2018, 9:34 AM

Yes, unfortunately makes no difference.

matt-nice wrote on 9/17/2018, 11:10 AM

Which Browser are you using ( or it tries to use ).. IE 11  is not so happy with many things on Win 10

TRZ wrote on 9/17/2018, 11:49 AM

Chrome, but to be clear this is a prompt within Vegas, not on the Magix site (I can log in and see my license there, it's just not connected to an installation).