Vegas Pro 14 Crashing on start up after switching the RX580

Scarlet wrote on 12/24/2018, 6:01 PM

Hi there!

I recently bought a RX 580 (8GB) to replace my old GTX 750Ti. I have a upcoming video that I wanted to start working on but the program crashes now on boot. It starts up fine and when it gets to the GPU Acceleration the crash reporter pops up. I bought my copy of Vegas during a Humble Bundle if that helps. and my specs are pretty modest:

Ryzen 1600 CPU

RX 580 (8GB)

8GB of RAM clocked at 3200Mhz

Windows 10

 

I did manage to get in to it by doing the Shift+Control Boot and when i looked into the GPU Acceleration options it had two of the the GPU in it which i found to be rather odd. I have tried turning it off completely but it seems to turn itself back on when i restart Vegas. another thing to note is i have totally reinstalled the program twice and i have had no luck.

 

Im not too sure what to do here cause i really wanna see what ReLive can do for me compared to OBS and Shadowplay but it's hard to really test it out when i cant even edit the raw footage :(

Comments

john_dennis wrote on 12/24/2018, 6:52 PM

Start here, http://www.vegascreativesoftware.info/us/forum/faq-vegas-pro-won-t-start-what-can-i-do--104784/

Focus on 9, clean uninstall your driver for the card that you removed from service.

Scarlet wrote on 12/24/2018, 7:36 PM

Start here, http://www.vegascreativesoftware.info/us/forum/faq-vegas-pro-won-t-start-what-can-i-do--104784/

Focus on 9, clean uninstall your driver for the card that you removed from service.

I've actually already done this. first thing i did when i was replacing the card was use DDU to clean uninstall

j-v wrote on 12/25/2018, 12:12 AM

Did you also update your Bios version, what is needed when the motherboard is older than your Ryzen 1600 CPU. You could order this Bios update together with the new processor.

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Scarlet wrote on 12/25/2018, 1:33 AM

Did you also update your Bios version, what is needed when the motherboard is older than your Ryzen 1600 CPU. You could order this Bios update together with the new processor.

You do know the 1600 is one of the OG Ryzen Processors? i upgraded my GPU