Vegas Pro 16 Black Screen during Playback

RNade_ wrote on 1/20/2019, 4:06 AM

Hi, I hope you can help me out! Since 2 weeks now I have this problem: during playback sometimes for no reason the preview turns black for some frames and then go back to normal. This problem persist during all the edit and sometimes it goes worst showing other frames black. It happens randomly and it seems like Vegas can't show some frames properly. I thought was a file problem but if I close Vegas and then open it again it's all good! But this problem happens a lot of times so it's really annoying to close-open again and again just to finish one video. Do you have any solution?

My PC Spec:

My Vegas Preferences:

Here is an example -

Probably I made a lot of mistakes writing this post, hope you can forgive me, english is not my native tongue

Comments

Grazie wrote on 1/20/2019, 5:02 AM

@RNade_ Unless I’ve got it wrong, your example is ONLY showing the AUDIO Tracks and no VIDEO tracks. As we’re attempting to assist you on a PREVIEWING issue please include the VIDEO tracks?

Whilst you’re doing that, please show us your MediaInfo by using the MEDIAINFO app. Also your PROJECT Settings.

You need to provide more information.

RNade_ wrote on 1/20/2019, 5:50 AM

@RNade_ Unless I’ve got it wrong, your example is ONLY showing the AUDIO Tracks and no VIDEO tracks. As we’re attempting to assist you on a PREVIEWING issue please include the VIDEO tracks?

Whilst you’re doing that, please show us your MediaInfo by using the MEDIAINFO app. Also your PROJECT Settings.

You need to provide more information.

Video tracks are N.5 (muted) and N. 6 but the problem is not in the timeline. I disabled thumbnails for improve performance. Anyway my example is about the "video preview" tab and shows that the clip is not black but sometimes some frames are shown as solid black for no reason. If I try to open "pan/crop" tab with playhead on these frames the preview is solid red.

MAYBE I found a solution and here is what I did (for now it's all good, if black screen comes back I will write here again)

1. Options - Preferences - General - Tick on "allow legacy GPU Rendering"
2. Options - Preferences - Video - Set my GPU in "GPU acceleration of video processing"
3. (Shift pressed) Options - Preferences - Internal - Set "Enable Multi Stream Render" on TRUE

For anyone who needs more details, even if this can solve, here you are:

Project Settings -

 

MediaInfo Track 6 -

General
Complete name                            : G:\Video da montare\Video\Gioco\Il mio grande gioco - La mia grande ripresa - 2019-01-18 12-55-42.mp4
Format                                   : MPEG-4
Codec ID                                 : M4V  (M4V /M4A /mp42/isom)
File size                                : 4.69 GiB
Duration                                 : 31 min 36 s
Overall bit rate                         : 21.2 Mb/s
Movie name                               : La mia grande ripresa
Description                              : Inserisci descrizione.
Recorded date                            : 2019-01-18
Encoded date                             : UTC 2019-01-18 11:27:20
Tagged date                              : UTC 2019-01-18 11:27:20

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, RefFrames               : 2 frames
Format settings, GOP                     : M=2, N=14
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 31 min 36 s
Bit rate                                 : 21.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 60.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.169
Stream size                              : 4.64 GiB (99%)
Language                                 : English
Encoded date                             : UTC 2019-01-18 11:27:20
Tagged date                              : UTC 2019-01-18 11:27:20
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 31 min 36 s
Bit rate mode                            : Constant
Bit rate                                 : 224 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 50.1 MiB (1%)
Language                                 : English
Encoded date                             : UTC 2019-01-18 11:27:20
Tagged date                              : UTC 2019-01-18 11:27:20

MediaInfo Track 5 -

General
Complete name                            : G:\Video da montare\Video\Camera\2019-01-18 12-55-46.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 11.0 GiB
Duration                                 : 31 min 29 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 50.1 Mb/s
Writing application                      : Lavf57.84.100

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Main@L4.2
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, RefFrames               : 2 frames
Format settings, GOP                     : M=3, N=120
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 31 min 29 s
Bit rate mode                            : Constant
Bit rate                                 : 50.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 60.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.402
Stream size                              : 11.0 GiB (100%)
Color range                              : Limited
Matrix coefficients                      : BT.470 System B/G
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 31 min 28 s
Bit rate mode                            : Variable
Bit rate                                 : 76.8 kb/s
Maximum bit rate                         : 160 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 44.1 kHz
Frame rate                               : 43.066 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 17.3 MiB (0%)
Title                                    : Track1
Default                                  : Yes
Alternate group                          : 1

Thanks for your reply, I appreciated a lot obviously!

j-v wrote on 1/20/2019, 6:58 AM

2. Options - Preferences - Video - Set my GPU in "GPU acceleration of video processing"

Which one?
You have two the Intell GPU and the NVidia.
Which driverversions are installed for both?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
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Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
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RNade_ wrote on 1/20/2019, 7:09 AM

2. Options - Preferences - Video - Set my GPU in "GPU acceleration of video processing"

Which one?
You have two the Intell GPU and the NVidia.
Which driverversions are installed for both?

First project i tried with Intel one now I'm going to try Nvidia 960

Drivers: