Vegas Pro 17 doesn't open after the last update

sejima wrote on 6/2/2020, 1:11 PM

Hello, before starting I want to apologize if I commit any writing mistake, English isn't my mother tongue.

I got a Vegas Pro 17 license a month ago. Yesterday I was editing a video and I got a pop-up saying that there was an upgrade for my software, so I decided to upgrade it. Everything was ok until Vegas Pro got to open after the upgrade and my antivirus blocked the program. This happened when Vegas was charging the video plugins, and it froze.

I reinitiated the pc, deactivated Avast, activated it again... I found the list of applications Avast is blocking and today I removed Vegas from that list, but it still doesn't open. It freezes when charging the plugins and stays like that unless I close it. I can't use it and I'm worried because I need to use this software to make weekly videos.

It stays like this:

I use Windows 10, but I don't think it does anything to do with my problem.

If anyone can help me I would be super thankful.

 

Comments

set wrote on 6/2/2020, 5:40 PM

Can you retry fully uninstall it, and then reinstall VP17 and then run it first time with AVAST antivirus deactivated totally?

Just in case the first run of Vegas Pro being interrupted by the Avast and ends up broke Vegas Pro.

sejima wrote on 6/3/2020, 1:53 PM

Hi, I tried it, I did uninstall VP and ran it like three times with the avast functions deactivated, but it still freezes :/

Thank you anyway

set wrote on 6/3/2020, 4:54 PM

Try reinstall previous update, and if that doesn't work, do system restore

sejima wrote on 6/4/2020, 5:35 PM

Try reinstall previous update, and if that doesn't work, do system restore

Thank you so much!! I didn't know I could reinstall previous versions, you really saved my projects lmao

Thanks a lot!!

set wrote on 6/4/2020, 6:14 PM

Glad that can work... but it's not really a good news as you will having trouble updating to any new build in later time...