Vegas Pro 18 not opening

DragonflyMage wrote on 12/8/2022, 2:38 PM

DragonflyMage wrote on 12/8/2022, 9:45 AM

Hello! I purchased Vegas Pro 18.0 through a Humble Bundle. I've installed it and registered it according to the instructions. But now it won't even open. Whenever I click on the icon, it gives me a problem report error. "Vegas Pro has stopped working".

The error included a link where it said I had a newer version than the fix. So I uninstalled the newer version and tried installing the fix (18.0 build 482) and it gives me the same error. I'm not sure what else to do.

Thanks, Kalli

Comments

Reyfox wrote on 12/9/2022, 3:03 PM

What are your computer hardware specs? See mine in the Signature below as a template.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.3.2

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

DragonflyMage wrote on 12/9/2022, 5:01 PM

Here are my stats.

Windows 10 Pro 64-bit
Intel Core i9 @ 3.60GHz    
Kaby Lake 14nm Technology
32.0GB
4095MB NVIDIA GeForce RTX 2070 SUPER (EVGA)
Micro-Star International Co. Ltd. MPG Z390 GAMING EDGE AC (MS-7B17) (U3E1)
465GB Samsung SSD 860 EVO 500GB (SATA (SSD)    
9314GB Western Digital WDC WD102KFBX-68M95N0 (SATA )

RogerS wrote on 12/9/2022, 11:23 PM

Can you screenshot the error report with show problem details checked?

What's the last thing it says it is doing before the crash. OFX? VSTs?

Did you try a reset? https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

DragonflyMage wrote on 12/10/2022, 9:23 AM

It's the first time I've installed and tried using it. It doesn't open at all, only gives me an error.

jetdv wrote on 12/10/2022, 9:39 AM

Please click on the "Show problem details"...

DragonflyMage wrote on 12/10/2022, 9:47 AM

DragonflyMage wrote on 12/10/2022, 9:49 AM

Hmm. Maybe I should uninstall and create new folders in that directory for each install. I thought it would auto-create folders.

DragonflyMage wrote on 12/10/2022, 10:10 AM

Nope, reinstalling in a new directory didn't work.

Reyfox wrote on 12/10/2022, 11:40 AM

Maybe look at this POST?

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.3.2

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

DragonflyMage wrote on 12/10/2022, 11:59 AM

I'll check it out. Thanks!

DragonflyMage wrote on 12/10/2022, 12:20 PM

So, I read that post. I try not to install software on my C drive because it's a smaller drive for just the system files mostly. I can try updating the .Net framework to see if that helps. How do I reset Vegas preferences if the program won't open?

DragonflyMage wrote on 12/10/2022, 2:01 PM

I installed the latest .Net framework and that worked!! Vegas Pro opened! Woo hoo!!