Vegas Pro 19.0 freezing all the time

pawelaski wrote on 6/30/2022, 12:54 PM

I have just upgraded from version 16.0 which was freezing very often. Now it is Version: Vegas Pro 19.0 Build 643 and it is even worst. It freezes during moving clips on timeline, freezes during preview and freezes during rendering.

My favourite shortcut combination is CTRL+S but it is very annoying to kill program and restart it every few minutes.

Specification of my computer:
Processor: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz   3.60 GHz
RAM: 64,0 GB
System: Win 11 64-bitowy system operacyjny, procesor x64
Graphics Card Model: Geforce RTX 2070

I use materials recorded by Sony Alpha 7R. Please find below example of file properties and information from MediaInfo.

My projects are HD 1080-25p (1920x1080; 25,000 fps)

I would appreciate your help

 

 

File properties

General
  Name: C0002.MP4
  Folder: D:\06 Pre K Austria Holandia
  Type: XAVC-S
  Size: 282,63 MB (289 416 839 bytes)
  Created: piątek, 17 czerwca 2022, 15:23:29
  Modified: poniedziałek, 13 czerwca 2022, 13:27:22
  Accessed: czwartek, 30 czerwca 2022, 19:01:23
  Attributes: Archive

Streams
  Video: 00:00:23,040, 25,000 fps progressive, 3840x2160x32, XAVC-S
  Audio: 00:00:23,040, 48 000 Hz; Stereo, PCM

Summary
  [TCFM]: 442381631497

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: so4compoundplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 19.0\FileIO Plug-Ins\so4compoundplug
  Format: AVC
  Version: Version 1.0 (Build 8532)
  Company: MAGIX Computer Products Intl. Co.

MediaInfo

General
Complete name                            : D:\06 K Preview\C0002.MP4
Format                                   : XAVC
Codec ID                                 : XAVC (XAVC/mp42/iso2)
File size                                : 656 MiB
Duration                                 : 56 s 160 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 98.0 Mb/s
Encoded date                             : UTC 2022-06-20 09:21:54
Tagged date                              : UTC 2022-06-20 09:21:54

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5.1
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 56 s 160 ms
Bit rate mode                            : Variable
Bit rate                                 : 95.8 Mb/s
Maximum bit rate                         : 100.0 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.462
Stream size                              : 641 MiB (98%)
Encoded date                             : UTC 2022-06-20 09:21:54
Tagged date                              : UTC 2022-06-20 09:21:54
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : xvYCC
Matrix coefficients                      : BT.709
Metas                                    : 3
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : PCM
Format settings                          : Big / Signed
Codec ID                                 : twos
Duration                                 : 56 s 160 ms
Bit rate mode                            : Constant
Bit rate                                 : 1 536 kb/s
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 kHz
Bit depth                                : 16 bits
Stream size                              : 10.3 MiB (2%)
Encoded date                             : UTC 2022-06-20 09:21:54
Tagged date                              : UTC 2022-06-20 09:21:54

Comments

j-v wrote on 6/30/2022, 1:10 PM

Thanks for the info sofar.
Please also info of your settings in Options/Preferences/Video, Options/Preferences File I/O and Help/Check for Driver Updates ( screenshots please)

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

pawelaski wrote on 6/30/2022, 1:17 PM

Here you are:

j-v wrote on 6/30/2022, 1:45 PM

Thanks, all are normal except the GPU from your Intel Processor I see not.
I have almost the same hardware on my laptop from signature but there I have also that GPU 630 from Intel.
Are you using laptop or desktop computer?
Sometimes on a laptop you have to allow that Graphic Processor in the BIOS show up for getting all its advantages, special those for viewing the timeline and rendering a project.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Former user wrote on 6/30/2022, 2:16 PM

@pawelaski Your driver needs updating, click Download at the bottom of that window

pawelaski wrote on 6/30/2022, 2:38 PM

Thanks, all are normal except the GPU from your Intel Processor I see not.
I have almost the same hardware on my laptop from signature but there I have also that GPU 630 from Intel.
Are you using laptop or desktop computer?
Sometimes on a laptop you have to allow that Graphic Processor in the BIOS show up for getting all its advantages, special those for viewing the timeline and rendering a project.

I use desktop computer. I checked my BIOS setting and I see that Internal Graphics is set to auto.

pawelaski wrote on 6/30/2022, 2:40 PM

@pawelaski Your driver needs updating, click Download at the bottom of that window

Thanks. I will update driver, but I doubt it solve the problems.

j-v wrote on 6/30/2022, 2:55 PM

@pawelaski
Do you see it (Intell GPU) somewhere in Vegas, f.i as possibility in Preferences /Video or ij the rendertemplates as a QSV renderpossibility like mine

Last changed by j-v on 6/30/2022, 2:58 PM, changed a total of 2 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

pawelaski wrote on 6/30/2022, 3:26 PM

I have not seen it, so I have changed BIOS settings for Internal Graphics from 'auto' to 'enabled' and now I see it - both in perferences and in render menu.

Do you use it as a default in perferences? I will try this settings

 

pawelaski wrote on 6/30/2022, 3:33 PM

With new settings I have got almost immediately the freeze again.

 

pawelaski wrote on 6/30/2022, 3:37 PM

New driver does not help :(

j-v wrote on 6/30/2022, 3:39 PM

I think Vegas 19 will see it also and will set the preferences the right way.
My settings and yours, before you enabled the Intel GPU, differed only on File I/O.
My default and good setting there is

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

j-v wrote on 6/30/2022, 3:50 PM

New driver does not help :(

The latest an best driver for that Graphic processor is

You can download it from here:
https://www.intel.com/content/www/us/en/support/products/126790/graphics/intel-uhd-graphics-family/intel-uhd-graphics-630.html#support-product-specification

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

pawelaski wrote on 6/30/2022, 4:32 PM

I returned to all deafult setting and now I see no freezing of Vegas Pro. Then only change was enabling onboad graphics. I think it solved the problem of frequent freezing.

Marten, thank you for help. You are GREAT!

p.s. I am surprised that rendering with Intel Graphics (e.g. 1:10 min) is a little bit faster than with Nvidia (1:21 min).

RogerS wrote on 6/30/2022, 11:14 PM

In VEGAS, Intel decoding is more stable than NVIDIA. For render speed QSV holds its own against other GPU-based encoders. Benchmark link

j-v wrote on 7/1/2022, 4:18 AM

@pawelaski
Glad I could help you 😃

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)