Comments

ser-z wrote on 6/18/2022, 5:25 AM
@Vincent-Brice now I'm using Nvidia GTX 1080, but I plan to buy RTX 3080 Ti and if Vegas with So4 stops hanging after replacing the graphics card, then it looks like the GPU hardware compatibility is really the problem

@Vincent-Brice now I'm using Nvidia GTX 1080, but I plan to buy RTX 3080 Ti and if Vegas with So4 stops hanging after replacing the graphics card, then it looks like the GPU hardware compatibility is really the problem

RogerS wrote on 6/18/2022, 7:23 AM

I wouldn't buy hardware to attempt to improve stability (assuming the current hardware is working normally). The 10XX series is fully supported in Vegas so I doubt there would be any improvement. I use the GTX 1050 myself.

ser-z wrote on 6/18/2022, 7:28 AM

I wouldn't buy hardware to attempt to improve stability (assuming the current hardware is working normally). The 10XX series is fully supported in Vegas so I doubt there would be any improvement. I use the GTX 1050 myself.

As you can see, I have problems with my GTX 1080...

RogerS wrote on 6/18/2022, 7:59 AM

That's fine but unless you diagnose the hardware as failing it's not your problem.

RogerS wrote on 6/18/2022, 8:05 AM

I see you have an i7 8700k, so I would set up its iGPU, the Intel® UHD Graphics 630 to use with so4compound to use it as your hardware decoder instead of the less compatible NVDEC one (and that would be my advice even if you had a RTX 3090).

The iGPU may need to be enabled in bios with a monitor or dummy cable plugged into it to get it to function.

Vincent-Brice wrote on 6/18/2022, 2:48 PM
@Vincent-Brice now I'm using Nvidia GTX 1080, but I plan to buy RTX 3080 Ti and if Vegas with So4 stops hanging after replacing the graphics card, then it looks like the GPU hardware compatibility is really the problem

@Vincent-Brice now I'm using Nvidia GTX 1080, but I plan to buy RTX 3080 Ti and if Vegas with So4 stops hanging after replacing the graphics card, then it looks like the GPU hardware compatibility is really the problem

Ahhhh, it crashed earlier, the first time with Legacy AVC decoder enabled. I can live with one now and again, no problem, but I was surprised to still see the reference to So4 in the crash report. There has been a reference to it in every report. Could anyone explain what the reference means? Thanks.

Gigabyte Aorus Pro V2 motherboard, AMD Ryzen 9 5950X, Gigabyte AMD RX 6800XT, 64GB Corsair Vengeance 3600MHz ("Ryzen tuned", whatever that is), 500GB Corsair Force MP600 Gen 4 M.2 C:drive for windows and programs, 500GB Samsung Sata SSD EVO D:drive for video files, 1TB Samsung Sata SSD EVO E:drive for all other data, Gigabyte Aorus Waterforce 360 CPU cooler, Thermaltake Core P5 TG open case, Contour ShuttleXpress.

Windows 11 Pro 24H2, Vegas Pro 22 (Build 250)

Vincent-Brice wrote on 6/18/2022, 3:44 PM

Oh no, it's just crashed again with exactly the same problem report. Why has it become unstable even with Legacy AVC encoder enabled now? I'll suppose I will just have to let the prices drop a bit more and just change the GPU to one that others find works with Vegas 😞

Gigabyte Aorus Pro V2 motherboard, AMD Ryzen 9 5950X, Gigabyte AMD RX 6800XT, 64GB Corsair Vengeance 3600MHz ("Ryzen tuned", whatever that is), 500GB Corsair Force MP600 Gen 4 M.2 C:drive for windows and programs, 500GB Samsung Sata SSD EVO D:drive for video files, 1TB Samsung Sata SSD EVO E:drive for all other data, Gigabyte Aorus Waterforce 360 CPU cooler, Thermaltake Core P5 TG open case, Contour ShuttleXpress.

Windows 11 Pro 24H2, Vegas Pro 22 (Build 250)

ser-z wrote on 6/18/2022, 3:47 PM

@Vincent-Brice I think we need to investigate the situation in which the failure occurs. It may depend on plugins and so on... I can advise you to disable Interop in the Internal section

RogerS wrote on 6/18/2022, 5:41 PM

The crash report says nothing about so4, rather that there was an error in kernelbase.

The extra info are log files it prepared for Vegas support to use. Do consider a support request and also try to figure out what happens before a crash occurs.

A new GPU is unlikely to help if your current one meets Vegas minimum requirements. Using an Intel IGPU instead of GPU for decoding could help if decoding was the problem in the first place.

Vincent-Brice wrote on 6/18/2022, 11:43 PM

@Vincent-Brice I think we need to investigate the situation in which the failure occurs. It may depend on plugins and so on... I can advise you to disable Interop in the Internal section

I have Boris installed now but even before with a clean install of windows and only Vegas it was crashing.

Gigabyte Aorus Pro V2 motherboard, AMD Ryzen 9 5950X, Gigabyte AMD RX 6800XT, 64GB Corsair Vengeance 3600MHz ("Ryzen tuned", whatever that is), 500GB Corsair Force MP600 Gen 4 M.2 C:drive for windows and programs, 500GB Samsung Sata SSD EVO D:drive for video files, 1TB Samsung Sata SSD EVO E:drive for all other data, Gigabyte Aorus Waterforce 360 CPU cooler, Thermaltake Core P5 TG open case, Contour ShuttleXpress.

Windows 11 Pro 24H2, Vegas Pro 22 (Build 250)

Vincent-Brice wrote on 6/19/2022, 3:22 PM

@Vincent-Brice I think we need to investigate the situation in which the failure occurs. It may depend on plugins and so on... I can advise you to disable Interop in the Internal section

I disabled Interop (in that I typed FALSE instead of TRUE) but it crashed very soon after. But thanks anyway, I appreciate any suggestions 🙂

Gigabyte Aorus Pro V2 motherboard, AMD Ryzen 9 5950X, Gigabyte AMD RX 6800XT, 64GB Corsair Vengeance 3600MHz ("Ryzen tuned", whatever that is), 500GB Corsair Force MP600 Gen 4 M.2 C:drive for windows and programs, 500GB Samsung Sata SSD EVO D:drive for video files, 1TB Samsung Sata SSD EVO E:drive for all other data, Gigabyte Aorus Waterforce 360 CPU cooler, Thermaltake Core P5 TG open case, Contour ShuttleXpress.

Windows 11 Pro 24H2, Vegas Pro 22 (Build 250)

fr0sty wrote on 6/19/2022, 10:26 PM

Could be a driver issue... if you do not have the current Enterprise Pro driver installed for your 5500xt, do so. If you do, see if rolling back to a previous driver helps.

Vincent-Brice wrote on 6/19/2022, 11:16 PM

Thanks @fr0sty tried every driver going but nothing worked. Just waiting to hear back from support now.

Gigabyte Aorus Pro V2 motherboard, AMD Ryzen 9 5950X, Gigabyte AMD RX 6800XT, 64GB Corsair Vengeance 3600MHz ("Ryzen tuned", whatever that is), 500GB Corsair Force MP600 Gen 4 M.2 C:drive for windows and programs, 500GB Samsung Sata SSD EVO D:drive for video files, 1TB Samsung Sata SSD EVO E:drive for all other data, Gigabyte Aorus Waterforce 360 CPU cooler, Thermaltake Core P5 TG open case, Contour ShuttleXpress.

Windows 11 Pro 24H2, Vegas Pro 22 (Build 250)

Yelandkeil wrote on 6/20/2022, 6:13 AM

HW condition -> my signature

VEGAS: pro19b636; I start it always with my default project.

The 1st step of my workflow is to distinguish motion smoothness of events for further operation:

Is it a motionblur needed, or an opticalflow, or a temporary swapping...

I did a special test 2 days ago, all source material are HEVC every kind, and let the preview repeat again and again.

30min later, I came back from foodstuff shopping, and it still ran.

In the past, such nonstop playback will hang off some where after certain time period but not over half an hour.

VEGASpro19B636 never hang or crash in this step.

ASUS TUF Gaming B550plus BIOS3202: 
- Thermaltake TOUGHPOWER GF1 850W 
- ADATA XPG GAMMIX S11PRO; 512GB/sys, 2TB/data 
- G.SKILL F4-3200C16Q-64GFX 
- AMD Ryzen9 5950x + LiquidFreezer II-240 
- XFX Speedster-MERC319-RX6900XT <-AdrenalinEdition 24.12.1
Samsung 2xLU28R55 HDR10 (300CD/m², 1499Nits/peak) ->2xDPort
ROCCAT Kave 5.1Headset/Mic ->Analog (AAFOptimusPack 6.0.9403.1)
LG DSP7 Surround 5.1Soundbar ->TOSLINK

Lumix DC-GH6: HLG4k60p, AWB, shutter=50, ISO=auto (250 - 6400)
DJI Mini 4 Pro: HLG4k60p, AWB, shutter=auto, ISO=auto
HERO5: ProtuneFlat2.7k60pLinear, WB=4800K, Shutter=auto, ISO=800

Win11Pro: 24H2-26100.4484; Direct3D API: 12.2
VEGASPro22 + XMediaRecode/Handbrake + DVDArchi7 
AcidPro10 + SoundForgePro14.0.065 + SpectraLayersPro7 
K-LitecodecPack17.8.0 (MPC Video Renderer for HDR10-Videoplayback on PC) 

fr0sty wrote on 6/20/2022, 2:49 PM
@Vincent-Brice now I'm using Nvidia GTX 1080, but I plan to buy RTX 3080 Ti and if Vegas with So4 stops hanging after replacing the graphics card, then it looks like the GPU hardware compatibility is really the problem

@Vincent-Brice now I'm using Nvidia GTX 1080, but I plan to buy RTX 3080 Ti and if Vegas with So4 stops hanging after replacing the graphics card, then it looks like the GPU hardware compatibility is really the problem

Ahhhh, it crashed earlier, the first time with Legacy AVC decoder enabled. I can live with one now and again, no problem, but I was surprised to still see the reference to So4 in the crash report. There has been a reference to it in every report. Could anyone explain what the reference means? Thanks.

This is mentioning hardware detection... not compoundplug, which is the decoder. See if manually setting your hardware in the video and file io tab of preferences helps don't use the auto option. i had a similar bug recently that was solved that way.

Vincent-Brice wrote on 6/21/2022, 3:34 PM

Thanks for the tip @fr0sty , I tried it, but unfortunately it soon crashed again, the 262nd under Vegas in Windows problem reports. I'll report back whatever I get from Vegas Support ;)

Gigabyte Aorus Pro V2 motherboard, AMD Ryzen 9 5950X, Gigabyte AMD RX 6800XT, 64GB Corsair Vengeance 3600MHz ("Ryzen tuned", whatever that is), 500GB Corsair Force MP600 Gen 4 M.2 C:drive for windows and programs, 500GB Samsung Sata SSD EVO D:drive for video files, 1TB Samsung Sata SSD EVO E:drive for all other data, Gigabyte Aorus Waterforce 360 CPU cooler, Thermaltake Core P5 TG open case, Contour ShuttleXpress.

Windows 11 Pro 24H2, Vegas Pro 22 (Build 250)

Kogoro wrote on 6/21/2022, 4:37 PM

Hi, im new here (swiss french). I am also a Vegas Pro user (started from the V12).

I also expect crash when rendering video (for my case it's happen if the video is long (more than 30 minutes) and have subtitle/effect/transition on it) I have tested with an interview (15 minutes) (Exactly same effect and transition than the 1hour conference) It's not crashing when rendering.

Note that i have no crash when i rendering in Vegas Pro V18, it happens only with the V19.

My configuration is Windows 10, Intel i9-12900k, Nvidia 1080Ti fouders edition.
Note also i have tried rendering on 3 different computer (2 tower and one laptop) All of my computer have crash during rendering on Vegas 19 (long video) and no one crashed using Vegas 18.

Actually, i edit my video shorter than 30 minutes on V19 and all other on V18 (but i like more the V19, i's more reactive and quick on the editing side) I hope it will working soon.

For the video project, it's a Mp4/AVC from my Camera (Panasonic HC-X1) and .wave/PCM audio from my Tascam Recorder. I have all the long an animated logo (a PNG that i have add a rotation effect on it), (if have subtitle, i'ts from .srt , but it crashes also on long video that doesnt have subtitle on it). I suspect the Rotation effect on the logo but not sure because short interview of 15 minutes also have that animated logo and doesnt crash when rendering.

Now, i try rendering without using the GPU (Main AVC) it will run more than 6hours for 1h video (aproximatively 3h with GPU but it crash).

I will also try without the animated logo (the animation used is a plugin/effect from vegas not external)

I will post news after both of my last rendering test. (PS sorry for my bad spelling, i speak french and my english isnt perfect ;) )

RogerS wrote on 6/21/2022, 8:07 PM

Hi Kogoro, thanks for your report. I suggest making a new thread as this is a somewhat different issue.

When you do that please share a screenshot of your render template- are you using NVENC or QSV when it crashes?