Vegas Pro 20 will not open properly

Tavis-Walters wrote on 10/25/2023, 5:46 AM

Good morning

Recently, my copy of Sony Vegas pro 20 will not open properly. It does open the program, but closes after about 30 seconds without any interference. I don't see any error messages either.

So far I've tried the following:

1. Uninstall an install of Sony Vegas Pro 20 and its components.

2. Run as administrator.

3. Run in windows 8 compatibility mode.

4. Verified all drivers are up to date.

5. Disconnecting the internet.

I have the latest build of Vegas installed.

I look forward to your replies.

Yours sincerely

Tavis

Comments

Reyfox wrote on 10/25/2023, 5:53 AM

Maybe because there is no such program as Sony Vegas Pro 20? And if there were, Win8 was not a supported OS.

Oh, and you have to be connected to the internet, so the software can "phone home" and be verified that it is a legally bought and registered copy.

Dexcon wrote on 10/25/2023, 6:01 AM

Please provide detailed information about your computer (including but not limited to CPU, GPU (and its driver version), RAM etc). Also, which build of Vegas Pro 20 are you using?

BTW, the last version of Sony Vegas Pro was version 13 released some 9 years ago. If you obtained your version of Vegas Pro from a website naming it as Sony Vegas Pro 20, you must have gone to a pirate website - https://www.vegascreativesoftware.info/us/forum/sony-vegas-vs-vegas--119881/

If you have a pirate/cracked version of Vegas Pro 20, go to Reddit's website as they are amazingly okay with pirated software versions.

Tavis-Walters wrote on 10/26/2023, 10:20 AM

My system specs are as follows:

Windows 11 Pro

CPU: AMD R5950X

GPU: ASUS ROG Nvidia 3080ti

RAM: 32 GB DDR4 3600 Mhz RAM

It is a registered copy of the program on the latest build of Vegas Pro 20 bought through Magix.

john_dennis wrote on 10/26/2023, 11:46 AM

Have you looked in the Windows Event Log and/or the Windows Reliability History?

https://www.vegascreativesoftware.info/us/forum/not-responding--142806/#ca893148

Tavis-Walters wrote on 10/26/2023, 12:55 PM

I've found the log:

AppNamevegas200.exe

AppVersion20.0.0.411

AppTimeStamp64875a02

ModuleNamemc_demux_mp4.dll

ModuleVersion9.6.8.2473

ModuleTimeStamp50cb1d4a

ExceptionCodec00000fd

FaultingOffset000000000000805f

ProcessId0xc7c

ProcessCreationTime0x1da0834ac305f39

AppPathE:\VEGAS\VEGAS Pro 20.0\vegas200.exe

ModulePathE:\VEGAS\VEGAS Pro 20.0\FileIO Plug-Ins\mcplug2\mc_demux_mp4.dll

IntegratorReportId47499f0d-f66e-4192-a11f-d64bc9270af5

PackageFullName

PackageRelativeAppId

Faulting application name: vegas200.exe, version: 20.0.0.411, time stamp: 0x64875a02
Faulting module name: mc_demux_mp4.dll, version: 9.6.8.2473, time stamp: 0x50cb1d4a
Exception code: 0xc00000fd
Fault offset: 0x000000000000805f
Faulting process ID: 0x0xC7C
Faulting application start time: 0x0x1DA0834AC305F39
Faulting application path: E:\VEGAS\VEGAS Pro 20.0\vegas200.exe
Faulting module path: E:\VEGAS\VEGAS Pro 20.0\FileIO Plug-Ins\mcplug2\mc_demux_mp4.dll
Report ID: 47499f0d-f66e-4192-a11f-d64bc9270af5
Faulting package full name:
Faulting package-relative application ID:

I hope this helps