Vegas Pro 21 Build 187 Hang when previewing DJI Action 4 footage

baksideDisaster_Flicks wrote on 12/4/2023, 10:29 PM

So I'm hitting a bug where Vegas 21 Build 187 hangs whenever I try to use .mp4 files from DJI Action 4 camera. All I need to do to reproduce the problem is import the footage and open up in the Trimmer and it will hang. Eventually Windows will detect hang and I can close, or end task to get out but it's basically useless with any of this footage.

I have dump file saved and can upload to Google Drive if someone wants to take a look.

On the same exact system and configuration, I can use this footage fine on Vegas 20 Build 411. I completed a couple hour editing session on Vegas 20 without issue so looks to be unique to Vegas 21.

Here's my system configuration, and yes I am using the latest NVDIA Studio driver from 11/01/23.

OS Name   Microsoft Windows 11 Pro
Version   10.0.22621 Build 22621
Other OS Description    Not Available
OS Manufacturer   Microsoft Corporation
System Manufacturer   ASUS
System Model   System Product Name
System Type   x64-based PC
System SKU   SKU
Processor   12th Gen Intel(R) Core(TM) i9-12900K, 3200 Mhz, 16 Core(s), 24 Logical Processor(s)
BIOS Version/Date   American Megatrends Inc. 2802, 9/27/2023
SMBIOS Version   3.4
Embedded Controller Version   255.255
BIOS Mode   UEFI
BaseBoard Manufacturer   ASUSTeK COMPUTER INC.
BaseBoard Product   ProArt Z690-CREATOR WIFI
BaseBoard Version   Rev 1.xx
Platform Role   Desktop

Item   Value
Name   NVIDIA GeForce RTX 3080
PNP Device ID   PCI\VEN_10DE&DEV_2216&SUBSYS_403F1458&REV_A1\4&22F77229&0&0008
Adapter Type   NVIDIA GeForce RTX 3080, NVIDIA compatible
Adapter Description   NVIDIA GeForce RTX 3080
Adapter RAM   (1,048,576) bytes
Installed Drivers   C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_e5945553c918086b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_e5945553c918086b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_e5945553c918086b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_e5945553c918086b\nvldumdx.dll
Driver Version   31.0.15.4601

Footage:

DJI ACTION 4 - 3840x2160 50FPS MP4, BitRate: 315kbps Audio : 48kHZ

pb_file:dvtm_ac203.proto; model_name:AC003; pb_version:2.0.1; pb_lib_version:02.00.04;

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Comments

Former user wrote on 12/23/2023, 6:05 PM

@baksideDisaster_Flicks No problems with your project on my system as long as I use Nvidia Geforce 2060 RTX Super for the decoder. Playback is a smooth 50 fps, even at Best - Full.

@Robert Johnston I've found if I can't get it to crash in first minute, it's easier to restart Vegas and try again. The reason for this may be due to caching, but not certain. This is with the most recent studio drivers, also I no longer have the aspect ratio change to square on crashing anymore. That seemed to be a specific problem with my Nvidia driver install, I don't recall anyone bringing that up before.