Vegas Pro 21 Crashing on almost every AVC/HEVC render

Richard-N wrote on 5/13/2024, 12:20 PM

Hi folks. My setup and general workflow are in the signature block below.

Before installing V21 my problems were usually manifest in crashes during the edit but I am pleased to say that with V21 that appears to be a thing of the past.

Now the problem is crashing during render. I normally encode to 4k HEVC or AVC/AAC with variable bitrate between 12 and 24kb, but I have only had one successful render this week on a small 10 minute project so I am still looking for a fix. I have:

- Restored V21 to default settings

- Graphics driver up to date

- Tried rendering with combinations of HEVC/AVC/MainConcept and NV - No improvement.

- Turned Off GPU acceleration. Enable GPU acceleration - OFF. Enable experimental HEVC coding - OFF. Hardware decoder to use - OFF.

The last item has improved matters. The render speed increased from 2-10fps to 40-60fps but 1/3 of all renders still ends in a crash.... pretty frustrating when your render time is an hour or more. In the crash the render dialog numbers freeze but the cancel button still works. After cancelling, the program remains totally unresponsive and has to be killed by the Task Manager. The crash dialog appears most of the time and I have submitted numerous reports. I suspect installing V21 returned some settings to previous defaults so I am now perhaps going over old ground. Has anyone got any further advice to offer? Waiting 4-7 days for Magix Support will not get me back on the road again anytime soon.

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Comments

iEmby wrote on 5/14/2024, 1:42 PM

while other systems handle the small test footage without issues.

but sir sometimes a single footage didn't cause any error like we try to check from @Gid's send video, bunch of same type of media with long timeline + some basic or advance effects + transitions + adjustment layers + some overlays + and then you apply a buggy combination actions of VEGAS can cause these type of errors & crashes.

the one of the top buggy action combination which i face most of times is:

In a Large Heavy Project (as i described above) : Trim any event's Part (by splitting and delete or trim start or trim ends) > then > AutoRipple > then > Ctrl + Z.

when you will perform this action combination in a large project frequently one after one. VEGAS got confused or something happened and it gives lag problems.

At 70% times it give whitescreen freeze for some seconds and then restore and at 30% times its crashed without notice.

Wolfgang S. wrote on 5/14/2024, 2:57 PM

The undo function has led to crashes in many instances in the past. Nonetheless, I recommend testing it with your particular project on your own machine, following the specific steps you usually take. I've conducted tests with an 8-bit project I have, involving trimming, events, splitting, and rippling, and it works on my project.

But what about your project, your editing process, your hardware? Those are unique situations.

The only way to identify issues is to reproduce them. Once they can be reliably reproduced, they can be addressed.

iEmby wrote on 5/14/2024, 3:22 PM

The undo function has led to crashes in many instances in the past. Nonetheless, I recommend testing it with your particular project on your own machine, following the specific steps you usually take. I've conducted tests with an 8-bit project I have, involving trimming, events, splitting, and rippling, and it works on my project.

But what about your project, your editing process, your hardware? Those are unique situations.

The only way to identify issues is to reproduce them. Once they can be reliably reproduced, they can be addressed.

ok sir.. i will try to send whole project whenever i will got this error again.

reproduction is necessary in some cases. I understand. Thankyou

Wolfgang S. wrote on 5/14/2024, 3:36 PM

A small test project - showing the bug in a reproduceable way - would be helpful for the developers. In many cases it works also with some few files only. Unfortunately not in all cases.

Richard-N wrote on 5/15/2024, 1:34 PM

I am pleased to say whatever was broken by VP21 Build 300 has been fixed by installing build 314.

I see from the fix-list that there was an issue with NVIDIA GPUs, so perhaps that was my issue. Thanks everyone for your input.

Wolfgang S. wrote on 5/15/2024, 2:13 PM

Good to know. Glad to see that it works for you.

iEmby wrote on 5/15/2024, 2:23 PM

Good to know. Glad to see that it works for you.

but my problems started. even crashing on those moments wher 300 build was working very well.

i did'nt touch my settings and crashes started.

also tried by reset all settings still crashing.

now going to uninstall everything of vegas. then will reinstall.