VEGAS PRO 21 update 187 grey pixel glitch on video

philbrad wrote on 12/9/2023, 9:22 PM

version 21 build 187

windows 10

recorded on iphone14

graphics card: AMD Radeon RX 6600 XT

GPU acceleration: optimal

32GB ram

Intel(R) Core(TM) i5-9600KF CPU @ 3.70GHz   3.70 GHz

vegas pro21 update 187

when I import a video off of my iPhone like I always do, I now get this one frame of a grey pixel look over my video and it happens all throughout it. it never happened before the update and when I tried on my laptop which hasn't been updated yet this isn't happening. so has this happened to anyone else? if so how can I fix this? I've already tried re-installing the software but that didn't work.

thank you