Comments

EricLNZ wrote on 11/13/2024, 3:26 PM

Bump. Any clues anyone?

Dexcon wrote on 11/13/2024, 4:19 PM

Is your computer setup straightforward and you are trying to install Vegas Pro in its default installation state to the C:\ drive? Or is your computer setup more complicated and you are trying to install Vegas Pro to a drive other than the C:\ drive or to a server, etc? The reason I ask is that looking at my Temp files in the same User folder, there is no entry that reads "(system:2)".

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2024.5, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Caleb-Mitchell wrote on 11/13/2024, 4:53 PM

I'm pretty sure that I'm trying to install it to the C:\ drive since all I'm doing is just running the .exe file.

EricLNZ wrote on 11/13/2024, 5:45 PM

@Caleb-Mitchell Is there anything unusual about your Windows installation and what is its version and build number?

Caleb-Mitchell wrote on 11/13/2024, 6:02 PM

I'm using Windows 11 Home and my build is 22631.4317

Dexcon wrote on 11/13/2024, 6:31 PM

Instead of installing from an .exe file, use Vegas Pro 22's installer which can be found under the Vegas Pro 22 listing under My Products in your MAGIX My Account. Also, the download link in the purchase confirmation email should also direct to that installer - and the installer will also install the Deep Learning Models (AI VFX).

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2024.5, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Caleb-Mitchell wrote on 11/13/2024, 7:14 PM

Are you talking about this?

Because I downloaded it and it gave me this .exe file.

RogerS wrote on 11/13/2024, 7:38 PM

Sure, try installing it from that download manager (DLM).

Caleb-Mitchell wrote on 11/13/2024, 7:43 PM

That's what I've been doing. It gives me the same error message.

RogerS wrote on 11/13/2024, 8:13 PM

Try official tech support? I haven't seen or experienced this myself.

Caleb-Mitchell wrote on 11/13/2024, 8:31 PM

I'll try, I guess.

Dexcon wrote on 11/13/2024, 8:41 PM

What should happen is that clicking on 'Installation program' in the Vegas Pro 22 listing under My Products in your MAGIX My Account ...

 

... will download the installer - named 'vegaspro22_dlm_xxxxxx.exe (where x is an alpha/numeric string). Clicking on the downloaded download manager .exe file will start the installation process of Vegas Pro 22 and the Deep Learning Models via:

The above is for the Edit version of Vegas Pro 22 - there will be more programs listed for the Suite version.

Last changed by Dexcon on 11/13/2024, 8:44 PM, changed a total of 1 times.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2024.5, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

ChrisD wrote on 11/13/2024, 8:45 PM

I had this issue with recent updates to Win11. Perhaps check Windows Security --> Protection History, or for any alerts in your notification area during installation. Assuming your appdata is on a local drive and not directed to OneDrive, et. al.

Though Error 2 is somewhat generic, it can be file or download corruption, file not found, or an issue with your user profile. Oddly these seem to suggest resource files -- are you installing the English version?

Do the files actually exist in %TEMP% ? (paste in your file explorer address bar).

Caleb-Mitchell wrote on 11/13/2024, 8:56 PM

One of the files is in Temp > mgx8ezajv3j > product.This is the only file in that path.

LdM_Edit wrote on 11/14/2024, 4:40 AM

Do you get the same error if instead of installing it from the download manager you use directly the software's installer? You can get it in the link at the end of this post: https://www.vegascreativesoftware.info/us/forum/update-vegas-pro-22-build-194--147634/

Caleb-Mitchell wrote on 11/14/2024, 12:21 PM

I've used the installer. But I get the exact same error message. My installer is located in "C:\Users\helpi\Downloads" Does this have anything to do with it?

caleb-m wrote on 11/25/2024, 11:06 AM

This is Caleb-Mitchell. I've solved the problem on November 19th ago but I got locked out of my original account somehow

Reyfox wrote on 11/25/2024, 12:28 PM

It shouldn't have any bearing at all where the installer is saved. It's like the Vegas installer doesn't have access to those locations to create the file. Have you tried running the Vegas installer as an Administrator?

 

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 24.12.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Caleb-Mitchell wrote on 11/25/2024, 3:12 PM

I figured out the solution all the way back in November 19th 2024. I would have posted this sooner but I couldn't log in because I was using the wrong email address.

I ran the Vegas installer as an administrator. Here are all the steps.

Reyfox wrote on 11/25/2024, 4:00 PM

@Caleb-Mitchell thanks for reporting back. That was what I also suggested.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 24.12.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Caleb-Mitchell wrote on 11/26/2024, 10:30 AM

@Reyfox Yes, I read your comment. Thank you.

Ra-Ra wrote on 12/2/2024, 12:18 PM

installing as administrator stops at error: "could not access network location (WIX_DIR_COMMON_DOCUMENTS) VEGAS_VEGAS Pro 22 \ "
(trying to install as user; nothing happens (0% flickering))
help

Ra-Ra wrote on 12/4/2024, 11:20 AM

OK found from another forum to disable "Controlled Folder Access" under virus protection, so Windows does not treat Vegas as "unfriendly application" - wow guys, how is such possible with paid commercial SW !?, anyways, now installed on day 4 ...

Reyfox wrote on 12/4/2024, 11:36 AM

Never had an issue with installing Vegas from 14-22. @Ra-Ra what antivirus software are you using?

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 24.12.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300