@Ken-Tonks add your computer specs to your User Profile>Signature, like mine below.

Looking at your computer specs, your CPU is a little on the slow side for video editing. Something along the lines of a gaming computer will usually work. But you should be able to work and edit ok. It should not be crashing when you do a simple split.

Next, you will have to provide some info. What is the source of your video files? What created them? What is running in the background of your laptop while you are editing? Open Task Manager and take a peek.

Hi and thanks for giving me some hope here. I'm not opposed to buying a new computer if I have to. I love doing this editing and its not fun like this!

I am using simple MP4 music video files. Usually 1080. I get them from a paid music video service for a monthly fee. I mix the videos together to make a 2025 version of a mixed tape but in video. So its really basic stuff. I will run task manager now and report back.

Could you provide a sample of one of the files? MP4 is a container that can have "anything" in it. It can have something that Vegas likes, or something it doesn't.

One way to find out is to use something like Handbrake to convert one of your files to MP4 that Vegas might like.

Handbrake is easy to use. Just drop a video file on it, go to the bottom and choose your destination and give the file a different name. Click on the green arrow at the top and when done (it can do batch processing if necessary), give it a go.

Could you provide a sample of one of the files? MP4 is a container that can have "anything" in it. It can have something that Vegas likes, or something it doesn't.

One way to find out is to use something like Handbrake to convert one of your files to MP4 that Vegas might like.

Handbrake is easy to use. Just drop a video file on it, go to the bottom and choose your destination and give the file a different name. Click on the green arrow at the top and when done (it can do batch processing if necessary), give it a go.

These same files worked fine in Vegas Movie Studio for decades. It can’t be the files. The program freezes sometimes before even adding any files to a new project. Freezes just on opening

When your computer crashes, it's more likely a hardware problem or a driver. Temperature could be a problem or memory. A new computer from Lenovo really shouldn't have such problems, but it's worth taking some time to check some things. I don't know Lenovo or Windows 11, but sometimes a memory diagnostic can be found in the boot sequence. E.g. hit F2 or Del or F8 at boot time, whatever is indicated in Lenovo docs, to interrupt boot to reach diagnostics.

A thing to look at is the "View Reliability History" report, reachable by hitting the Windows key and typing "reliability". For your system crashes, it might have useful information.

How do you know it can not be the files unless others can confirm this? The reason for supplying sample files. If it is a global issue (everyone) then you have something that can be passed on to the developers. If it is a local issue (you), you will know it and have to diagnose what is going on with your computer.

How do you know it can not be the files unless others can confirm this? The reason for supplying sample files. If it is a global issue (everyone) then you have something that can be passed on to the developers. If it is a local issue (you), you will know it and have to diagnose what is going on with your computer.

I am sure its not the files. These are as standard an MP4 file as it gets. Vegas Movie handled them with ease. If this new version can’t then its really trash. This should be easy. But the files in question are not shareable. In order to purchase this subscription to this music videos you have to be a DJ and sharing is against the user agreement. I don’t want to mess up a good thing no matter how remote since I really have to move forward assuming this program didn’t regress

Here is Lenovos written response about why I am having issues.

@Ken-Tonks As requested by bvideo can you post a screenshot from "View Reliability History" as it might give us a clue.

@Ken-Tonks As requested by bvideo can you post a screenshot from "View Reliability History" as it might give us a clue.

What are you guys doing up this late! 😁 Computer is off, I’ll take a screen shot in the morning if you think it will help. Thanks all for your help

What are you guys doing up this late!

Late? It's mid afternoon of Saturday 24 May for me.

I'd also suggest running stress tests like CPUZ, GPUZ, 3DMark, all of which are free and can unearth system issues that VEGAS may be triggering using CPU and GPU resources simultaneously but not causing.

MediaInfo for the media or a sample file would be helpful for understanding what you are working with.

Reliability History can also narrow down where the issue lies.

What are you guys doing up this late!

Late? It's mid afternoon of Saturday 24 May for me.

 

Ha!

@Ken-Tonks, a former NY'er here....

If you can go to a Microcenter, that would be my choice to go buy a computer. Fairly knowledgeable people. When I go Stateside (moved to Poland), I always go by there and stock up on computer stuff to bring back.

There is one in Paterson.

When your computer crashes, it's more likely a hardware problem or a driver. Temperature could be a problem or memory. A new computer from Lenovo really shouldn't have such problems, but it's worth taking some time to check some things. I don't know Lenovo or Windows 11, but sometimes a memory diagnostic can be found in the boot sequence. E.g. hit F2 or Del or F8 at boot time, whatever is indicated in Lenovo docs, to interrupt boot to reach diagnostics.

A thing to look at is the "View Reliability History" report, reachable by hitting the Windows key and typing "reliability". For your system crashes, it might have useful information.

the failures are when I use vegas pro 22. Computer does have an inexplicable lag sometimes doing routine non vegas things but hangs up constantly on Vegas. I only use it otherwise for e-mail and searches. So nothing else to really compare since those operations are so basic.

That's why I'd run stress tests. If it can't pass those it can't run VEGAS. Most activities do nothing to stress a modern PC.

Also try clicking on the Windows stopped working critical event in reliability history and see what it says.

Also try clicking on the Windows stopped working critical event in reliability history and see what it says.

I did, nothing noteworthy to me. I could post it but I don’t know it would be useful. I think I have a computer with a voided warranty because a reseller on Amazon upgrades the computer specs himself and fails to mention that in listing or that by doing so he voided the new computer warranty service feom Lenova. Have a case opened with Amazon and will be buying a new computer soon. If it still doesn’t work right I’ll be back and not in a good mood!!! Lol.

Yes, please post it.

But if you've given up on this computer maybe no point in troubleshooting further.