vegas pro 22 constantly freezes

Comments

andyrpsmith wrote on 9/9/2025, 10:23 AM

Ken, now could be the time to provide the full spec of your new PC including any GPU and the driver version. Also provide the media info of these video and sound files you have been using all this time. With this info I'm sure the experts on this forum will be able to figure out the real cause of your issues.

Reyfox wrote on 9/9/2025, 11:35 AM

You still haven't provided the specifications of your computer. Telling us how much it cost and who made it is of no value. Next you still really haven't mentioned anything about what created the videos that you are using. I've never experienced anything like what you are writing about with my computer. And you seem to be the only one experiencing issues like this. I might have missed it, but you haven't even included what build version you are using.

If you want help you have to provide the information that is requested from you.

Last changed by Reyfox on 9/9/2025, 11:37 AM, changed a total of 1 times.

Newbie😁

Vegas Pro 22 B250 (VP18-21 also installed)

Win 11 Pro

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Boris FX Continuum Complete 2025.5.1, Newblue FX Total FX360, Ignite Pro V5

Ken-Tonks wrote on 9/9/2025, 11:45 AM

Ken-Tonks wrote on 9/9/2025, 11:48 AM

u still haven't provided the specifications of your computer. Telling us how much it cost and who made it is of no value. Next you still really haven't mentioned anything about what created the videos that you are using. I've never experienced anything like what you are writing about with my computer. And you seem to be the only one experiencing issues like this. I might have missed it, but you haven't even included what build version you are using.

If you want help you have to provide the information that is requested from you.

 

Silverglove wrote on 9/9/2025, 11:54 AM

I really don't think it's 22. I run it flawlessly, working with 4000 x 1000 ProRes footage with numerous cuts and effects. Haven't had a crash in 6 months easy.

Ken-Tonks wrote on 9/9/2025, 11:54 AM

Will this help or do you need something else? I don't know what "build version" means. Please help me by explaining that to me. I am using MP4 music videos that I paid for. Never had an issue with Sony Vegas movie studio. All I need to do is adjust video quality with brightness and contrast and sound quality with distortion, dynamics and EQ and throw in some transitions between songs. Am I better off with just Magix video deluxe 2026? Is it possible Vegas Pro 22 just doesn't have the codecs for MP4's in vegas pro? I was looking at ordering Acid Pro but my understanding is that doesn't work with MP4's. Maybe thats my issue and why few others are having similar problems?

Ken-Tonks wrote on 9/9/2025, 11:57 AM

I really don't think it's 22. I run it flawlessly, working with 4000 x 1000 ProRes footage with numerous cuts and effects. Haven't had a crash in 6 months easy.

Do you think its possible Vegas pro 22 doesn't work well with MP4's now whereas sony vegas did? I had zero issues with SVMS. I was going to order Acid Pro to work on some song segways and found out it cannot use MP4's. Maybe the codecs are no longer there for MP4 in V22?

Silverglove wrote on 9/9/2025, 12:26 PM

MP4s Work fine for me as well. You're welcome to send me a file or 2 and I can test

andyrpsmith wrote on 9/9/2025, 12:32 PM

Ken, you need to give the media info on the video/sound you are using. Download media info from here:

https://mediaarea.net/en/MediaInfo

Install it and right click the media outside Vegas (so you don't get the Vegas properties) and select mediainfo. Within mediainfo you need to select a view to display, choose html or text. Copy this and upload to this forum.

Last changed by andyrpsmith on 9/9/2025, 12:33 PM, changed a total of 1 times.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Ken-Tonks wrote on 9/9/2025, 1:30 PM

MP4s Work fine for me as well. You're welcome to send me a file or 2 and I can test

better still, could you possible send over screen shots of your settings for me to compare to mine? I could send a file but it would be one of hundreds. If one file works for you that doesn't mean vegas may not have a problem with the next one I send. I know Sony Vegas Movie studio never had these issues with same files. So something is either wrong with VP22 or my settings. I know its a hassle but could you screen shot your settings for me to look at. The template/project/etc. . I would really appreciate it.

Ken-Tonks wrote on 9/9/2025, 1:36 PM

Ken, you need to give the media info on the video/sound you are using. Download media info from here:

https://mediaarea.net/en/MediaInfo

Install it and right click the media outside Vegas (so you don't get the Vegas properties) and select mediainfo. Within mediainfo you need to select a view to display, choose html or text. Copy this and upload to this forum.

I may do that when I get home. But..... and hear me out. The constant in this problem are the files. The same files worked seamlessly for over a decade in Sony Vegas Movie Studio. Never had a freezing problem So if they worked there and don't work here I can't just get all new files. This is the format they come in. I think this problem needs to be looked at as if the files themselves should be ok unless VP22 can no longer decode MP4's. If you use MP4 can I possibly get screen shots of your settings for template/program/burn etc.. I think that is the way to go. If the files are the problem then its not fixable as I can't replace these files. And if you think about it the files no longer working on the new version of Vegas would be a problem with Vegas, not the files. If that makes sense.

Ken-Tonks wrote on 9/9/2025, 1:37 PM

u still haven't provided the specifications of your computer. Telling us how much it cost and who made it is of no value. Next you still really haven't mentioned anything about what created the videos that you are using. I've never experienced anything like what you are writing about with my computer. And you seem to be the only one experiencing issues like this. I might have missed it, but you haven't even included what build version you are using.

If you want help you have to provide the information that is requested from you.

 

 

Ken-Tonks wrote on 9/9/2025, 1:38 PM

here are my computer specs as ordered. Is this what you need to help me out with this?

andyrpsmith wrote on 9/9/2025, 2:28 PM

The only thing I would say about your PC is that the 50 series GPU's are not supported in V22 in the same way as 40 series and below. We do not yet know if this is the case with V23.

andyrpsmith wrote on 9/9/2025, 2:35 PM

Ken, you need to give the media info on the video/sound you are using. Download media info from here:

https://mediaarea.net/en/MediaInfo

Install it and right click the media outside Vegas (so you don't get the Vegas properties) and select mediainfo. Within mediainfo you need to select a view to display, choose html or text. Copy this and upload to this forum.

I may do that when I get home. But..... and hear me out. The constant in this problem are the files. The same files worked seamlessly for over a decade in Sony Vegas Movie Studio. Never had a freezing problem So if they worked there and don't work here I can't just get all new files. This is the format they come in. I think this problem needs to be looked at as if the files themselves should be ok unless VP22 can no longer decode MP4's. If you use MP4 can I possibly get screen shots of your settings for template/program/burn etc.. I think that is the way to go. If the files are the problem then its not fixable as I can't replace these files. And if you think about it the files no longer working on the new version of Vegas would be a problem with Vegas, not the files. If that makes sense.

Ken, many posts here have asked for this info about your media, media is one of the most important criteria to define in problem solving Vegas compatibility issues. MP4 is just a container, it can contain many different codec's which is why we ask for the output from Mediainfo as it tells us what is inside the MP4 container. We know nothing about what is inside the MP4 container unless you provide the information. As an example mediainfo may tell us that the video inside the MP4 is variable frame rate which can cause issues with Vegas and this can be fixed by converting to fixed frame rate - but unless you provide the info we will never know!

Last changed by andyrpsmith on 9/9/2025, 2:38 PM, changed a total of 1 times.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Ken-Tonks wrote on 9/9/2025, 2:56 PM

The only thing I would say about your PC is that the 50 series GPU's are not supported in V22 in the same way as 40 series and below. We do not yet know if this is the case with V23.

I hope you are kidding me. I used the system requirements online for VP22 to custom order a computer with overkill specs to make sure I didn't have any issues, and my issue now is its too good? I have same problems on my other computer with this program but even worse. Maybe Magix could come up with some real guidelines and setting advice somewhere so people who aren't guru's in this area don't spend 3 grand on a top gaming/video editing computer only to find out THAT might be the problem....or not. I appreciate you, you're helping and not the problem. But this whole thing is a joke at this point. No support to mention. No instructions. Computer spec requirements that are not all inclusive. So now what should I do? Buy Vegas 23 and try that? New computer again? I'm already $3000 into this and it still doesn't work.

Ken-Tonks wrote on 9/9/2025, 3:03 PM

Ken, you need to give the media info on the video/sound you are using. Download media info from here:

https://mediaarea.net/en/MediaInfo

Install it and right click the media outside Vegas (so you don't get the Vegas properties) and select mediainfo. Within mediainfo you need to select a view to display, choose html or text. Copy this and upload to this forum.

I may do that when I get home. But..... and hear me out. The constant in this problem are the files. The same files worked seamlessly for over a decade in Sony Vegas Movie Studio. Never had a freezing problem So if they worked there and don't work here I can't just get all new files. This is the format they come in. I think this problem needs to be looked at as if the files themselves should be ok unless VP22 can no longer decode MP4's. If you use MP4 can I possibly get screen shots of your settings for template/program/burn etc.. I think that is the way to go. If the files are the problem then its not fixable as I can't replace these files. And if you think about it the files no longer working on the new version of Vegas would be a problem with Vegas, not the files. If that makes sense.

Ken, many posts here have asked for this info about your media, media is one of the most important criteria to define in problem solving Vegas compatibility issues. MP4 is just a container, it can contain many different codec's which is why we ask for the output from Mediainfo as it tells us what is inside the MP4 container. We know nothing about what is inside the MP4 container unless you provide the information. As an example mediainfo may tell us that the video inside the MP4 is variable frame rate which can cause issues with Vegas and this can be fixed by converting to fixed frame rate - but unless you provide the info we will never know!

These are not all identical MP4 files all from one source. The point is they all worked in Sony Vegas and this new program freezes with them. I can't use certain mp4's for this project and others for that project. Question is what changed on VP22 that it can't handle different MP4's. Are you saying with this new improved Vegas Pro I have to check every file to see if its variable or not now, something I didn't have to do before. Is that an improvement? Or is there a setting I can switch to in VP that will work with both variable and fixed frame rates? Any way to find out what Vegas movie studio was set to so I can match that? The settings there were so simple but there must be a way to duplicate them if anyone knows what to switch.

 

RogerS wrote on 9/9/2025, 7:14 PM

22 has revised media decoders that are better with most media, variable framerate or not. If the old ones worked better for you try going into preferences, file io and check legacy AVC or experiential HEVC. Without MediaInfo for any of your media it's hard to say more. If you want VEGAS fixed please share a sample of problematic media for testing.

Ken-Tonks wrote on 9/9/2025, 7:27 PM

22 has revised media decoders that are better with most media, variable framerate or not. If the old ones worked better for you try going into preferences, file io and check legacy AVC or experiential HEVC. Without MediaInfo for any of your media it's hard to say more. If you want VEGAS fixed please share a sample of problematic media for testing.

These files are mostly subscription only mp4 music videos only for DJ's. I literally can't share them. I also have no idea which files might be problematic, they might all be. IDK. Can you tell me more about legacy AVC or experimental HEVC. What do those acronyms stand for? Maybe you can tell me what you guys would do If I were allowed to share one of these music videos for testing purposes. Is it something I can check on my end and share results, or is the plan to just put it on a new projects and see if it freezes? I can't risk losing my license to download these videos, as sharing is strictly prohibited for obvious reasons. Not sure if this might be an exception but I would have to check and I don't know how fast they would get back to me.

RogerS wrote on 9/9/2025, 8:18 PM

AVC and HEVC are media codecs. MediaInfo would tell you which your media is. Just right clicking on them and going into properties in VEGAS would also tell you that.

Feel free to share a sample file privately (message me) and I can share it with the people who test VEGAS. Making it easy as possible to replicate is useful - share the .veg and enough media to demonstrate the problem and then we can work to figure out the cause.

But yes, if you can do the testing to narrow down media type, media x Fx, etc. that's also valuable.