It's region locked. https://www.vegascreativesoftware.info/us/forum/vegas-pro-suite-22-change-languages--149520/

@Rivas como amigo acima citou a minha postagem onde reportei e busquei soluções... tive o mesmo problema. Como passou do prazo de devolução sou OBRIGADO a usar em portugues.
Porem você após a compra possui 14 dias para devolver o produto. Entre em contato com o suporte de vendas, peça reembolso e assim que tiver o dinheiro novamente, compre pelo site com final US ( https://www.vegascreativesoftware.com/us/vegas-pro ).

@Rivas como amigo acima citou a minha postagem onde reportei e busquei soluções... tive o mesmo problema. Como passou do prazo de devolução sou OBRIGADO a usar em portugues.
Porem você após a compra possui 14 dias para devolver o produto. Entre em contato com o suporte de vendas, peça reembolso e assim que tiver o dinheiro novamente, compre pelo site com final US ( https://www.vegascreativesoftware.com/us/vegas-pro ).

Eu já tinha visto sua postagem mais cedo, mas resolvi abrir a minha na esperança de que, entre a data da sua e agora, tivesse surgido alguma novidade ou possibilidade.

E sim, acredito que vou acabar fazendo isso mesmo: continuar usando o Vegas Pro 20 até resolverem essa situação. É uma vergonha, porque comprei a suíte completa, e todos os outros recursos vêm com a opção de colocar em inglês — o que torna ainda mais sem sentido o Vegas Pro 23 não ter essa possibilidade.

Tudo bem travar certas coisas por região, super entendo. Mas eu só quero poder mudar a linguagem do programa, algo tão básico que chega a ser ridículo não ter. Quando comprei o Vegas Pro 20 ele já vinha multilíngue, sem complicação nenhuma (nem lembro se comprei pelo site .us ou .br), mas lá eu podia alternar entre português e inglês sem problemas.

Enfim, paciência… O Pro 23 é realmente top, a equipe da Magix está de parabéns, mas essa limitação de idioma é uma baita sacanagem 😅

I think it maybe a region lock as others from Brazil have reported the same.

This is simply ridiculous: we pay a high price for the software and can’t even choose the language. From the outside, one might think VEGAS Pro 23 is cheaper in Brazil, and that would somehow justify locking it by region. But that’s not the case.

Here’s the official price comparison:

VEGAS Pro
• US site: $219.99 (≈ BRL 1,172.65)
• BR site: BRL 1,399.00

VEGAS Pro Suite
• US site: $269.99 (≈ BRL 1,438.05)
• BR site: BRL 1,699.00

So, in Brazil we end up paying on average BRL 200 to 260 more, and still get a version locked to Portuguese only, while the US installer is fully multi-language.

To make things worse, the Portuguese translation is so poorly done that in some menus the text actually shows up in French. Meaning we pay more for a bugged and badly localized product.

Please report any localization issues you see as they can be fixed.

The region locking was so that significantly cheaper Brazilian versions couldn't undermine US and EU sales. However if it's no longer cheaper that's puzzling.

I will verify those prices tomorrow. If that is indeed the case, something is certainly wrong.

@VEGASDerek Please take a look at the price in Spain also. As I have previously mentioned, it's the same as the rest of the European Union but we get a Spanish only version.

Please report any localization issues you see as they can be fixed.

The region locking was so that significantly cheaper Brazilian versions couldn't undermine US and EU sales. However if it's no longer cheaper that's puzzling.

Thank you for clarifying the reasoning behind the region locking. However, based on the current pricing, the Brazilian versions are no longer cheaper—in fact, they are significantly more expensive.

For example:

VEGAS Pro costs $219.99 USD internationally, but R$1,399.00 BRL in Brazil. At today’s exchange rate (~5.34 BRL per 1 USD), the Brazilian price is equivalent to roughly $262 USD.

VEGAS Pro Suite costs $269.99 USD internationally, while in Brazil it is R$1,699.00 BRL, which converts to approximately $318 USD.

This means Brazilian customers are paying more, not less, which makes the regional lock puzzling and even unfair in practice. The original justification—that Brazilian versions were “significantly cheaper”—no longer applies under these circumstances.

I kindly ask the team to reconsider this restriction, since it directly impacts international customers who wish to use VEGAS Pro in their preferred language without being penalized by higher regional pricing.

I will verify those prices tomorrow. If that is indeed the case, something is certainly wrong.

I’m not sure if you are part of the development team or direct support, but just to clarify my situation: I’m not requesting a refund. I simply want to be able to use VEGAS Pro entirely in English.

The Portuguese localization has several errors, and in some places parts of the interface even appear in French, which makes the experience confusing.

My only request is to have the option to install and use VEGAS Pro in English.

I am not part of the support team. I have forwarded all of this to the management team and they will be looking into the policies related to this. I am not able to make any changes or offer any solutions to these frustrations you are having with this.

I have also confirmed the pricing stuff and have also forwarded this to sales team. I have to believe there was a mistake made here. They are aware of this and are discussing it. I have to believe management will either have to discontinue the region lock or adjust the prices (or both).

I am very sorry I cannot help more.

I will verify those prices tomorrow. If that is indeed the case, something is certainly wrong.

I’m not sure if you are part of the development team or direct support, but just to clarify my situation: I’m not requesting a refund. I simply want to be able to use VEGAS Pro entirely in English.

The Portuguese localization has several errors, and in some places parts of the interface even appear in French, which makes the experience confusing.

My only request is to have the option to install and use VEGAS Pro in English.

@Rivas Could you point to where the localization is in French or wrong? A screenshot would be fine.

These are options that appear when right-clicking on an audio track. But this is by far my real issue: I want to be able to install VEGAS in English even though I purchased it in Brazil, because it makes no sense for a professional software not to offer a multilingual option. I have about two weeks left to request a refund, and if support cannot provide me with a viable solution or alternative, I will request the refund just so I can repurchase VEGAS Pro 23 in USD. It’s crazy that I would have to go through this entire process just to have the program in English.

Consider these issues as separate, thanks for the screenshot.

You might want to just request a refund if you want to use it in English without waiting.

So yes, there is indeed a region lock. If you purchase VEGAS Pro 23 through the .br site, you cannot switch the language to English or German, for example — you are forced to use Portuguese, which is really frustrating.

I could understand the idea if the software was truly sold at a lower price in Brazil and the region lock was the “trade-off.” But that’s simply not the case: buying directly in USD from the international site actually comes out cheaper, so the restriction makes no sense at all.

In my case, I first opened a support ticket to try to solve this before asking for a refund. Three days later, with no response, I went straight to the sales department, requested the refund, and made it clear that even if support eventually replied, I wasn’t interested in any workaround anymore — I just wanted my money back. The refund was processed quickly and without any hassle.

My plan was to then repurchase through the .com site to get the English version. However, after losing almost a week of work migrating my entire workflow (especially audio processing, since I no longer use Sound Forge), I ended up having to redo everything again when moving back to VEGAS Pro 20. For now, I’ve decided to postpone buying VEGAS Pro 23. As great as the software is, I’ll be sticking with VEGAS Pro 20 a little longer.