Vegas Pro 23 Steam Edition: Can't render at all

Thanathip-Prajuabmool wrote on 10/26/2025, 4:00 AM

Hi need some help here , I just got my Vegas Pro 23 : Steam Edition ,there is nothing wrong about program when I render by my old laptop it's totally fine, but when I try to render on my new laptop it will not responding for second and it said " an online connection could not be established " I try everything I could, "Disable Firewall" "Disable Antivirus" "Factory reset my laptop" I'm also ask my friend to download Vegas from my steamid and try rendering video with their pc , three of them can render without any problem, I'm so lost here please help

LaptopSpec
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CPU : 13th Gen Intel Core i9-13900H
VGA : NVIDIA GeForce RTX 4060 Laptop GPU *8GB
RAM : Kingston SK Hynix DDR5 16GBx2
SSD : WD_BLACK SN770 1TB

Comments

andyrpsmith wrote on 10/26/2025, 11:35 AM

Looking back over posts with this problem the advice even from Vegas team is to contact Vegas Support for a resolution.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Eric-Weichhart wrote on 10/26/2025, 12:26 PM

Have you used a non-legal version of Vegas before buying it on Steam?
I remember it was an issue for people that switched to a legit copy in the past

Thanathip-Prajuabmool wrote on 10/26/2025, 2:13 PM

Nope I didn't install any non-legal version but ,I have try Trial version before using Steam version and I don't know why my old laptop that had pirate version of Vegas pro 21 can use Vegas 23 Steam Edition without any problem.

Thanathip-Prajuabmool wrote on 10/26/2025, 4:08 PM

Now I have downgrade my Window from 11 to 10 It didn't change anything same problem ,at this point I don't know how to fix this anymore :(