EricLNZ wrote on 9/2/2020, 10:16 PM

@WebinarWizard This is a user forum so it's not a request your fellow forum members can assist with. You need to contact Support which as you are discovering is not an easy exercise.

Digging through my old emails I came across this email address "". It may not be valid anymore.

DougT wrote on 9/2/2020, 10:29 PM

Or click on Support at the top of this page.

m2016 wrote on 9/8/2020, 3:29 AM

@WebinarWizard / @EricLNZ: Better via Support-Link here in the main navigation ( -> "Ask Support" at the bottom right -> "Order / Delivery / Payment"