Vegas Pro constantly crashing almost anytime I press Ctrl+Z (or UNDO)

Milosz-Nasadowski wrote on 7/26/2022, 6:23 AM

As per title obviously you normally press Undo or Ctrl+Z gazillion of times when you edit and go backwards.

THis is just automatic for me so it is very frustrating to actually find out it is predictable that Vegas will crash almost anytime I press Ctrl Z.

Please if anyone can shed some light why is this happening and how can I help I would be grateful.

My videos are not terribly heavy. I do mix video audio but also mainly slide shows.

My CPU is not super powerful but works fine in Vegas (the main reason I prefer vegas is quick response time) but I do not use graphic card support because my card is super old and would even slow it down.

It's been like this since forever. I always need to remember to press Ctrl S before any Ctrl Z because every second time I try to UNDO it crashes. I sent reports a few times but it takes ages so obviously I don't do it every time.

If anyone had the problem and knows how to fix it, please help.

Vegas Pro 19 build 643 (but it was happening with previous builds as well)

Comments

Dexcon wrote on 7/26/2022, 6:31 AM

I don't believe that your previous posts/comments have given a lot of information about your Vegas Pro version and your computer's specifications. Please see https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/ and then please provide as much detailed information as possible about your Vegas Pro version and your computer's specifications.

Milosz-Nasadowski wrote on 7/26/2022, 8:09 AM

I don't believe that your previous posts/comments have given a lot of information about your Vegas Pro version and your computer's specifications.

I don't believe it would help more, As I said it's Vegas Pro 19 build 643, running probably like most of people

Windows 10 (Windows 10 Home, version 21H2). I have 16GB of RAM and my

CPU is Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz 3.30 GHz

Vegas itself provides the following details about the problem:

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 19.0 (Build 643)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\SYSTEM32\nvoglv64.DLL
   Fault Address:       0x00000000731C2700
   Fault Offset:        0x0000000000AD2700

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 19.0\vegas190.exe
   Process Version:     Version 19.0 (Build 643)
   Process Description: VEGAS Pro
   Process Image Date: 2022-06-14 (Tue Jun 14) 18:43:46

Probably only the coders of Vegas know what exactly is happening and what is stretched to the point of a problem when you try to UNDO. (sorry I can't pin it down to anything specific when undoing, I mostly shift small groups of JPGs or a video left or right after slicing) I hope it was a known error for someone and they have a trick to fix it without buying a completely new PC etc.

Dexcon wrote on 7/26/2022, 8:31 AM

Thank you for posting that information.

Unfortunately, your computer is almost certainly the problem. Please see the recommended minimum specifications for Vegas Pro 19: https://www.vegascreativesoftware.com/us/specifications/#productMenu

As you will see, your CPU is 4 generations lower than the recommended minimum for HD media, 5 generations lower than for 4K. And no GPU doesn't help.

How to fix it? The reality is that it's time to get a new modern computer capable of running Vegas Pro 19. Or else use a Vegas Pro version from your computer's CPU era which would probably be Vegas Pro 11 (though a problematic version), 12 or maybe even 13.

Otherwise, do an internet search for nvoglv64.DLL this being the fault module and see if any of the posts/comments help. It 'may' be related to the NVIDIA driver but it is doubtful if the latest NVIDIA drivers will work on a dated iGPU/GPU. But make sure that your iGPU is updated to the latest available driver for that GPU.

Milosz-Nasadowski wrote on 7/26/2022, 9:43 AM

THank you. In terms of speed the old CPU with a boost is same speed or better as mid range current processors but probably Vegas relies on some of the details those new architecture of CPUs use.

I guess for now I will switch to the latest Movie Studio before change to Magix as this program never crashed on me and I need to start saving on a new PC! THank you.

jetdv wrote on 7/26/2022, 11:41 AM

Fault Module: C:\WINDOWS\SYSTEM32\nvoglv64.DLL

This is your VIDEO DRIVER...

DMT3 wrote on 7/26/2022, 12:14 PM

As I have said many times. look for other causes before blaming old hardware. I run V19 on a Core2 Quad Q9650 CPU and a a Geforce GT730 on two computers successfully using 1920i MTS and Blackmagic MJPEG video files at full framerate playback. Rendering to compressed formats is slow, but I can live with it for now. Your problems are more than likely elsewhere.

Milosz-Nasadowski wrote on 7/26/2022, 12:46 PM

Fault Module: C:\WINDOWS\SYSTEM32\nvoglv64.DLL

This is your VIDEO DRIVER...

Yep, something to do with old Nvidia driver, I don't use or I thought I don't because I unticked the support for rendering so I completely removed it physically as it old. And now I can't even open any project because it crashes before I even move anything and also shouts there is an error in linked videos on load, probably because they used GL transitions.

I have put the old Nvidia back and reset Vegas with Ctrl+Shift when clicking icon but I don't have any clear cash box and it doesn't work, so it worse than it was.

Any solution tip will be appreciated.

jetdv wrote on 7/26/2022, 1:03 PM

Try going to c:\Users\{user name}\AppData\Local\VEGAS Pro\{version #}

Now remove everything from that folder (you can move it somewhere else to be safe). That will force VEGAS to rebuild that folder.