Vegas PRO has Stopped Working

hadef-a wrote on 12/24/2019, 2:12 PM

Hello, I just bought Vegas Pro 17 but when i first install it, it doesnt work for me and i keep getting this message

 

 

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 17.0 (Build 387)
   Problem:             Unmanaged Exception (0xe06d7363)
   Fault Module:        C:\WINDOWS\System32\KERNELBASE.dll
   Fault Address:       0x00007FFA2659A839
   Fault Offset:        0x000000000003A839

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 17.0\vegas170.exe
   Process Version:     Version 17.0 (Build 387)
   Process Description: VEGAS Pro
   Process Image Date:  2019-12-05 (Thu Dec 05) 23:51:16

 

 

Please help me with this

Comments

j-v wrote on 12/24/2019, 2:24 PM

Welcome to the forum.
You are not the only one.
Please search the forum first and try suggestions given on the different posts and than come back and start asking about your own situation. Begin to look here:
https://www.vegascreativesoftware.info/us/forum-search/?query=Vegas%20PRO%20has%20Stopped%20Working

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
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fr0sty wrote on 12/24/2019, 2:28 PM

There are other users having this same issue in this thread, please continue this discussion in this thread: https://www.vegascreativesoftware.info/us/forum/vegas-pro-17-wont-load-at-all--118224/

Doing so keeps users having this issue grouped into one thread to make it easier to identify a common thread between your setups that could be causing the problem.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)