Vegas Pro has stopped working

cbarg wrote on 4/11/2014, 2:56 AM

Error when rendering Mainconcept MPEG output.
Started happening on a regular basis today.
Anyone else seen this.

Get a popup, (sent the info to Sony), then Vegas ends.

Found a "getaround":
Break the timeline into smaller chunks during render by rendering a selection.

Copy of the info from the popup window:
Extra Information
File: C:\Users\cbarg\AppData\Local\Sony\Vegas Pro\12.0\dx_video_grovel_x64.log
File: C:\Users\cbarg\AppData\Local\Sony\Vegas Pro\12.0\svfx_video_grovel_x64.log
File: C:\Users\cbarg\AppData\Local\Sony\Vegas Pro\12.0\ocio_x64.log
File: C:\Users\cbarg\AppData\Local\Sony\Vegas Pro\12.0\dx_grovel_x64.log
File: C:\Users\cbarg\AppData\Local\Sony\Vegas Pro\12.0\vst_grovel.log
File: C:\Users\cbarg\AppData\Local\Sony\Vegas Pro\12.0\gpu_video_x64.log
File: C:\Users\cbarg\AppData\Local\Sony\Vegas Pro\12.0\00000002.restored.veg
File: V:\Taken\Jacob&Jesse.veg

Problem Description
Application Name: Vegas Pro
Application Version: Version 12.0 (Build 770) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\system32\nvopencl.dll
Fault Address: 0x000007FEE206527C
Fault Offset: 0x00000000000B527C

Fault Process Details
Process Path: E:\AppsW7\Sony\vegas120.exe
Process Version: Version 12.0 (Build 770) 64-bit
Process Description: Vegas Pro
Process Image Date: 2013-11-20 (Wed Nov 20) 21:45:00

Comments

ushere wrote on 4/11/2014, 3:36 AM

have you got gpu rendering turned on?

if so, try turning it off.

Grazie wrote on 4/11/2014, 3:47 AM

If you turn it off and you get success, then this indicates an issue related to the GPU, but won't solve the issue. If you get success then consider your nVidia driver. The line in that error report:

Fault Module: C:\Windows\system32\nvopencl.dll

indicates this.

Grazie

ushere wrote on 4/11/2014, 4:44 AM

alternatively keep your fingers crossed that 13 has all gpu mess ironed out;-)

btw. grazie is perfectly right - it's a nvidia thing according to the bug report. either way, it shouldn't be happening....

cbarg wrote on 4/11/2014, 8:00 AM

Thanks, I'll try turning off the GPU.
This started happening after the last Windows Update ran.

Solved it. Thanks again.
Looks like Windows Update updated the Nvidia driver under the covers.

set wrote on 4/11/2014, 8:06 AM

This started happening after the last Windows Update ran.

That's the biggest problem, possibly one of the component didn't really work well... Don't auto-update, turn it off. I have stopped having Windows Updates too here.

You can restore your system back to condition just before updating procedure started.

Grazie wrote on 4/11/2014, 10:04 AM

Could be that nVidia driver snuck under the fence. I've noticed THAT to happen! Check to see what date your nVidious Driver was installed. If it was the same date as your issues, then that's gotta be good for your attention.

G

Steve Mann wrote on 4/11/2014, 11:11 PM

"Unmanaged Exception" is always* a driver issue.

*(No one has demonstrated otherwise.)