Vegas Pro installation failed, now Vegas edit won't install either

imaginACTION_films wrote on 5/5/2022, 7:46 PM

I am currently reviewing software from Motion Studios for Australian Videocamera but have met a block.

Yesterday I purchased the upgrade from Vegas Edit 19 to Vegas Pro 19, mainly to explore Vegas Stream.

Vegas Pro 19 failed to load, giving me an error message (attached). Also Vegas Stream failed to load getting blocked at the New Blue stage.

I uninstalled Vegas Pro 19 and restarted the the computer, then attempted to revert to Vegas Edit 19 so I could finish my current projects. This was successfully activated but wouldn't load, being blocked with the error message from New Blue (attached). This message couldn't be closed and just kept popping up. I had to shut down the computer to get rid of it.

The message refers to Titler Pro 3 which is installed but the installer somehow couldn't find it. I have almost always had installation issue with New Blue software on four different computers.

Can Magix help sort this out, or do I have to contact New Blue?

Thanks!

Comments

Dexcon wrote on 5/5/2022, 8:28 PM

Being an expert in all things NewBlueFX, forum member @jetdv may be able to assist, but time zone differences may mean a bit of a wait because it is now nearly 18:30 on the US west coast.

imaginACTION_films wrote on 5/5/2022, 8:38 PM

Yes, @jetdv has been really helpful in the past.

OK, I discovered that the problem lay with Titler Pro 3. I haven't used it in ages and in fact it was not activated on my new computer, which was the source of the problem. I uninstalled Titler Pro 3 and Vegas Edit 19 is now working properly.

Although I paid AUD$113 for the upgrade to Vegas Pro 19 I'm not going near it now. Too many hassles and I've wasted more than 6 hours trying to sort this. I can't understand why Vegas Stream won't install properly but for now I'll leave it alone. Back to the review...

lan-mLMC wrote on 5/5/2022, 8:54 PM

You can go to "C:\Program Files\Common Files\OFX\Plugins\NewBlueFX" to move Titler folder to other location temporally.

jetdv wrote on 5/5/2022, 9:56 PM

@imaginACTION_films did you also install the "Live2Post"? That installs an extremely limited version of Titler Pro 7 so that titles added when using Stream can be loading into VEGAS using the Import from VEGAS Stream script. Installing VEGAS Stream will not affect VEGAS in any way so I'm glad you found the issue was actually an old version of Titler Pro and was able to eliminate the issue.

imaginACTION_films wrote on 5/5/2022, 10:55 PM

Thanks @jetdv. Apart from the Titler Pro issue, one of the problems was that Live2Post wouldn't install. It got about 80% through then just hung. I'm going to try installing Vegas Pro 19 on a second computer to see if that works.

imaginACTION_films wrote on 5/5/2022, 11:54 PM

OK, the complete installation of Vegas Pro 19 and Vegas Stream went perfectly on my 2nd computer, including Live2Post. Vegas Stream worked well and there were no error messages. I will now go back to my 1st computer, uninstall Vegas Edit and try to install Vegas Pro 19 and Stream. Fingers crossed... I'll report in when it's done.

imaginACTION_films wrote on 5/6/2022, 12:14 AM

SUCCESS! I now have fully installed Vegas Pro 19, Vegas Post and Live2Post installed on two computers.

The issue was the old version of Titler Pro 3 that could not be activated on this new computer. Took a while to track that down but all is well and now I can get back to my various active projects.

Thanks for comments!

jetdv wrote on 5/6/2022, 8:06 AM

@imaginACTION_films, Glad to hear you now have everything working.