VEGAS Pro Possibly Causing Loud Noise Bug in Windows 11?

John-Ivar wrote on 8/28/2023, 2:55 AM

I've been having a strange issue with a loud, distorted noise whenever a sound is played on Windows 11. Doesn't matter what device (headphones, speakers etc). I've had this issue for a while, and I've tried a lot of the fixes that are mentioned in other forums (like rolling back realtek audio drivers, updating the drivers, rolling back Windows updates etc), to no avail. This bug seems to follow me no matter what. I recently upgraded to a brand new work laptop, thinking this issue will surely be left behind. Guess what, it's back. I'm not the most technically adept person when it comes to this stuff, but I usually find my way around through searching and testing. But this one bug I can never shake.

Here's the thing: I've never really connected what makes the bug appear - until today. It appears that any time I open VEGAS Pro, this issue immediately pops up. The temporary fix is to go into the sound settings and enable and disable the audio enhancement features in Windows 11. But as you can imagine, this is very bothersome, and has to be done several times a day whenever I need to pop into VEGAS Pro.

I'm venting this issue here to see if anyone else has faced the same issues, and if you know of any fix. Maybe it's not related to VEGAS Pro at all - but for me this bug pops up every time I open VEGAS Pro. Very strange.

Comments

Dexcon wrote on 8/28/2023, 3:13 AM

The temporary fix is to go into the sound settings and enable and disable the audio enhancement features in Windows 11.

In the sound settings, do you have the arrowed item checked?

If yes, Vegas Pro is possibly taking control of your computer's audio and may be the cause of the problem for an unknown reason. Try unchecking 'Allow applications to take exclusive control of this device' and see if that fixes the problem.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

John-Ivar wrote on 8/28/2023, 3:32 AM

Hi @Dexcon and thank you for taking the time to respond, I really appreciate it!

Unfortunately, I've already made sure that this is unchecked, as it is a commonly proposed solution in other forums.


(it's in Norwegian, but it's the same box you're referring to)

Reyfox wrote on 8/28/2023, 9:06 AM

Interesting.... I have it check marked on my computer, and in addition, the box under it too..... and everything works through my DAC and USB 7.1 headset with no audio issues.

Last changed by Reyfox on 8/28/2023, 9:07 AM, changed a total of 1 times.

Newbie😁

Vegas Post 365 (Currently VP21)

Win 11 Pro

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 22.5.1, testing 24.6.1

Gigabyte X570 Elite Motherboard

rraud wrote on 8/28/2023, 9:31 AM

Hi @John-Ivar, if you also have Sound Forge Audio Studio, an ASIO low latency driver is installed which is known to cause noise (as you described) globally on some PCs. See this comment on the Magix Sound Forge group for removal instructions which can resolvs the issue.
https://www.magix.info/us/forum/audio-issue--1290482/#ca1738999

 

Robert Johnston wrote on 8/28/2023, 12:55 PM

@John-Ivar

Have you zoomed in on the timeline in Vegas and inspected the audio waveform. Are there any glitches showing in the waveform where the noise happens? On my system, sometimes at the end of the clip there is a loud burst of noise which the waveform shows in Vegas but is normal in other editors. I've had to delete the .skf files and start a new project to get things back to normal in Vegas. I'm not certain, but I suspect this happens with media used in other versions of Vegas.

Intel Core i7 10700K CPU @ 3.80GHz (to 4.65GHz), NVIDIA GeForce RTX 2060 SUPER 8GBytes. Memory 32 GBytes DDR4. Also Intel UHD Graphics 630. Mainboard: Dell Inc. PCI-Express 3.0 (8.0 GT/s) Comet Lake. Bench CPU Multi Thread: 5500.5 per CPU-Z.

Vegas Pro 21.0 (Build 108) with Mocha Vegas

Windows 11 not pro

John-Ivar wrote on 9/4/2023, 5:28 AM

Update:

@rraud I followed your advice and deleted this MAGIX Low Latency folder.
Since doing so, I have not encountered this issue. Very strange.

This should definitely be investigated by some of the developers at MAGIX, as the issue is quite severe (if you experience this at higher volumes with a headset I could see it being damaging).

@Robert Johnston thank you for responding, but the issue is not related to anything happening "inside" VEGAS Pro (like audio events etc), but rather a computer-wide problem appearing as soon as VEGAS Pro is opened. Meaning, if any sound is played anywhere on my system at all, it caused a very loud static noise.

The problem you describe is a different one, albeit one that I'm also having trouble with.