Time for a singular dev to chime in since it has been a week or so...

We do apologize for slow response from the sales inquiries. Stuff related to sales (including refunds) go through a different channel that technical support. The Vegas technical support team has been working hard to keep up to date with support tickets, though the support for other Magix products, which are not handled by the Vegas support team, seem to have fallen behind a little bit (or maybe a lot). While all Vegas support issues are supposed to be funneled to Vegas support, some tickets appear to have been misdirected to Magix support which may explain some of the problems our users are seeing.

In terms of Vegas development...we are quite aware that not much has come out from us in quite a while. With that said, the team is working very hard still and I can assure you that Vegas is not dead or on its "last legs?". The restructuring with the new management team has been very time consuming and has taken much more of our attention than any of us would have liked. The last 2+ years have been a struggle for us as Magix went through some very difficult times. I understand the frustration many of our users may be feeling. Once we get through this, Vegas will be in a much stronger position for us to move forward into the future.

One last thing...where is Gary? He still works for the Vegas team, but his role is different now so he is not as active day-to-day with our users.

I know me saying the following will be little comfort after 2 years of seemingly empty promises, but I am confident about the future. If I was not, I would not be working for the Vegas team anymore.

i beg you, don't ruin it, i seriously prefer vegas over all the other video editing programs