Vegas Pro stopped working

jamie-oxenham wrote on 9/29/2023, 7:01 PM

I'm having a problem with all my Vegas Pro versions back to V18, I cant speak for before that, as I dont use 16, or 17 anymore.

When I bring in Canon c70 4k avchd files, in a MXF wrapper, the program stops working. The usual pop up window shows to submit a report. These are 422 10 bit, 4096x2160 files. No editing or fx, or any other steps, just crashes after selecting the file to import.

It WILL bring in 4k UHD files (3840x2160) and I can cut them (painfully choppy, even in Draft mode) Although converting them to prores helps make them awesome to use!

But Im kinda getting frustrated in only shooting UHD, when clients are asking for 4k. Does anybody else have issues with canon 4k files? I was considering upgrading to V21, but if it hasn't been dealt with in the 3 versions I keep buying, there isn't much incentive to get the newest version :(

If anyone has any setting configs that might help, I'm all ears.

Here's the Problem Description when it crashes:

Application Name:    VEGAS Pro
   Application Version: Version 20.0 (Build 411)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 20.0\FileIO Plug-Ins\mxfxavc\mc_bc_dec_avc.dll
   Fault Address:       0x00007FFD308B1B87
   Fault Offset:        0x0000000000061B87

Thanks for any help, this forum is very helpful!

Jamie

 

Comments

RogerS wrote on 9/29/2023, 7:36 PM

What is your CPU and GPU? If you can put system specs in your forum signature it's handy for us to reference (see mine for example).

Are you sure the only difference is between UHD and 4K? Can you check with MediaInfo they are otherwise the same? https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Could you use ShutterEncoder to rewrap them to mp4 or convert to ProRes? For me having a good workflow in VEGAS means giving it media I know it can work with (given my hardware) even if there's conversion time at the outset.

Former user wrote on 9/29/2023, 10:33 PM

The Long GOP version crashes VP21, the ALL-I variant works fine