I was able to purchase a Vegasaur license mid-January 2025. But, the license file they sent me doesn't appear to work. I copied it into the Vegasaur 4 directory, and the installation wizard sees it, but when I start Vegas 22 I am told I am still on the trial. No response from Vegasaur customer service (1 week). Vegas 22, Windows 11 pro.

I've had Vegasaur for several years and it is working in VP22. That is the same message I received when I purchased it and how to activate it: Your license file (vegasaur4.lic) is attached to this email.
Copy it to the folder of your hard disk where Vegasaur is installed (the default is C:\Program Files\Vegasaur\4.0).

Thank you Reyfox. I get the same message, but the .lic file is already there.

I have no answer for you. l am assuming you've uninstalled and then reinstalled Vegasaur, and then dropping the lic file before running it in Vegas?

Actually, I haven't. I will try it tonight. Thanks again.

I hope it works out for you.

Hey everyone,

I recently bought Vegasaur Toolkit after my trial expired. 
When I try to download my license file from the email link, it only gives me a 54 KB file 
that says “Your license file has been sent to [another email address similar to mine]”.

I’ve contacted Vegasaur support multiple times and also through PayPro Global, but still no response.
Has anyone else experienced this recently or received a valid .lic file in 2025?

Just trying to find out if their support is still active or if there’s another way to get the license.

Thanks for any info!
sorry i am french

Vegasaur v4 still works in VP23, but my license is older than 2025...

Honestly, as far as i can see of their current behavior and non-response to many of their customers.... I am only left to draw the sad conclusion that they seem to be out of business.

When you look at @altarvic account, the publisher of Vegasaur, he didn't show up here for more than a year...!

He seems to have dropped off Twitter/X at about the same time

As far as I remember, Vegasaur was developed in Russia. Russia is at war with Ukraine for quite some time, this does not create a stable environment to continue developing and publishing Vegasaur, not to mention financial assets being frozen due to international sanctions...

@bitman that's also what I thought but not dared to mention...

Interesting. I thought the company was based in Spain.

Nope...it is correct that they are based in Russia.

Non… il est exact qu'ils sont basés en Russie.

According to the invoice I received at the end of October, he was based in Poland, and I still haven’t received any reply despite several follow-ups to get a license file, even though I already paid for the software.

Fair enough! I was misled by Alessander Demyanov's linkedin profile

Fair enough! I was misled by Alessander Demyanov's linkedin profile

I could be wrong. It has been a long time since I have worked closely with Alessander and Aleksey. They were originally located in Russia.

Salut tout le monde,

J'ai récemment acheté Vegasaur Toolkit après l'expiration de ma période d'essai. 
Lorsque j'essaie de télécharger mon fichier de licence à partir du lien reçu par e-mail, je ne reçois qu'un fichier de 54 Ko 
avec le message : « Votre fichier de licence a été envoyé à [une autre adresse e-mail similaire à la mienne] ».

J'ai contacté le support de Vegasaur à plusieurs reprises, ainsi que PayPro Global, mais je n'ai toujours pas de réponse.
Quelqu'un d'autre a-t-il rencontré ce problème récemment ou a-t-il reçu un fichier .lic valide en 2025 ?

Je cherche simplement à savoir si leur service d'assistance est toujours actif ou s'il existe un autre moyen d'obtenir la licence.

Merci pour toute information !
Désolé, je suis français.

Have any of you ever encountered my problem or something similar, or do you have any contact or anything else related to the developer