Very good things: Latest info on VA 2.0b issues

JoeD wrote on 11/20/2000, 2:10 PM

First, I want to thank Dave Hill at SF for personally
keeping in
contact on the issue (freeze/crash). Again, it shows the
SF will go
that extra yard to confirm customer satisfaction.

DaveH has helped me zero in on the problem "I" am seeing
when
resizing/scrolling in VA2.0b while playing back a project.

With the video preview window removed/undocked (I don't
need it) and
the audio meters being UNDOCKED (floating)....Vegas 2.0b is
just
beautiful. No Problems, freezes/crashes.

** when the audio meters are in a DOCKED state, then I can
reproduce
the freeze/crash. I am confident SF will address this
issue and
update us (or me if I'm the only one :).

So I say a big RIGHT ON!!! to SF at this point.

Thanks for sticking with me on this and not blowing this
customer off
on a very real problem. That is just great.

thanks again,
Joe

Comments

Kelly_S wrote on 11/20/2000, 2:13 PM

Thanks Joe we definitely appreciate it!

Joe Doria wrote:
>>First, I want to thank Dave Hill at SF for personally
>>keeping in
>>contact on the issue (freeze/crash). Again, it shows the
>>SF will go
>>that extra yard to confirm customer satisfaction.
>>
>>DaveH has helped me zero in on the problem "I" am seeing
>>when
>>resizing/scrolling in VA2.0b while playing back a project.
>>
>>With the video preview window removed/undocked (I don't
>>need it) and
>>the audio meters being UNDOCKED (floating)....Vegas 2.0b is
>>just
>>beautiful. No Problems, freezes/crashes.
>>
>>** when the audio meters are in a DOCKED state, then I can
>>reproduce
>>the freeze/crash. I am confident SF will address this
>>issue and
>>update us (or me if I'm the only one :).
>>
>>So I say a big RIGHT ON!!! to SF at this point.
>>
>>Thanks for sticking with me on this and not blowing this
>>customer off
>>on a very real problem. That is just great.
>>
>>
>>thanks again,
>>Joe
>>

karlc wrote on 11/21/2000, 8:18 AM

FWIW, I have tried to reproduce this behavior on two different
machines running VV2.0b and have not been able to.

KAC ...

Joe Doria wrote:

>>With the video preview window removed/undocked (I don't
>>need it) and the audio meters being UNDOCKED (floating)
>>....Vegas 2.0b is just beautiful. No Problems,
>> freezes/crashes.

>>** when the audio meters are in a DOCKED state, then I can
>>reproduce the freeze/crash. I am confident SF will address
>> this issue and update us (or me if I'm the only one :).

tjburton wrote on 11/21/2000, 12:01 PM

I must be stupid... I can not figure out how to un-dock the meters
and preview window. I can turn them off but in the 2 minutes I tried -
I couldn't make them float.

I do occasionally experience this type of lockup on a clean install
of WinMe or Win98SE.

PIII 800
ATA/100 30GB 7200rpm drives
Matrox G400 AGP
128 RAM

Karl Caillouet wrote:
>>FWIW, I have tried to reproduce this behavior on two different
>>machines running VV2.0b and have not been able to.
>>
>>KAC ...
>>
>>Joe Doria wrote:
>>
>>>>With the video preview window removed/undocked (I don't
>>>>need it) and the audio meters being UNDOCKED (floating)
>>>>....Vegas 2.0b is just beautiful. No Problems,
>>>> freezes/crashes.
>>
>>>>** when the audio meters are in a DOCKED state, then I can
>>>>reproduce the freeze/crash. I am confident SF will address
>>>> this issue and update us (or me if I'm the only one :).
>>

CDM wrote on 11/21/2000, 12:05 PM

Tim -
There are two vertical lines on the left edge of each docked window
(ridges). Click on them and drag away from the dock. This will allow
them to "float"

Tim Burton wrote:
>>I must be stupid... I can not figure out how to un-dock the meters
>>and preview window. I can turn them off but in the 2 minutes I
tried -
>>I couldn't make them float.
>>
>>I do occasionally experience this type of lockup on a clean install
>>of WinMe or Win98SE.
>>
>>PIII 800
>>ATA/100 30GB 7200rpm drives
>>Matrox G400 AGP
>>128 RAM
>>
>>
>>Karl Caillouet wrote:
>>>>FWIW, I have tried to reproduce this behavior on two different
>>>>machines running VV2.0b and have not been able to.
>>>>
>>>>KAC ...
>>>>
>>>>Joe Doria wrote:
>>>>
>>>>>>With the video preview window removed/undocked (I don't
>>>>>>need it) and the audio meters being UNDOCKED (floating)
>>>>>>....Vegas 2.0b is just beautiful. No Problems,
>>>>>> freezes/crashes.
>>>>
>>>>>>** when the audio meters are in a DOCKED state, then I can
>>>>>>reproduce the freeze/crash. I am confident SF will address
>>>>>> this issue and update us (or me if I'm the only one :).
>>>>

JoeD wrote on 11/21/2000, 6:14 PM

Sometimes, when playing back a 24-bit project which has reverbs/etc.
effects chains.....

then clicking in certain points in the project - the audio will sound
as if the fx busses are the only ones playing......stop
playback...click again and it works itself out - but happens
repeatedly every other time or so)

this happen to anybody?

It's not high on my worry list cause it can work itself out (with
start/stop)....but it is annoying.

anyway, I hope they fix the freeze/crash error. I'm pretty sure they
will.

joed

Charles de Montebello wrote:
>>Tim -
>>There are two vertical lines on the left edge of each docked window
>>(ridges). Click on them and drag away from the dock. This will
allow
>>them to "float"
>>
>>Tim Burton wrote:
>>>>I must be stupid... I can not figure out how to un-dock the
meters
>>>>and preview window. I can turn them off but in the 2 minutes I
>>tried -
>>>>I couldn't make them float.
>>>>
>>>>I do occasionally experience this type of lockup on a clean
install
>>>>of WinMe or Win98SE.
>>>>
>>>>PIII 800
>>>>ATA/100 30GB 7200rpm drives
>>>>Matrox G400 AGP
>>>>128 RAM
>>>>
>>>>
>>>>Karl Caillouet wrote:
>>>>>>FWIW, I have tried to reproduce this behavior on two different
>>>>>>machines running VV2.0b and have not been able to.
>>>>>>
>>>>>>KAC ...
>>>>>>
>>>>>>Joe Doria wrote:
>>>>>>
>>>>>>>>With the video preview window removed/undocked (I don't
>>>>>>>>need it) and the audio meters being UNDOCKED (floating)
>>>>>>>>....Vegas 2.0b is just beautiful. No Problems,
>>>>>>>> freezes/crashes.
>>>>>>
>>>>>>>>** when the audio meters are in a DOCKED state, then I can
>>>>>>>>reproduce the freeze/crash. I am confident SF will address
>>>>>>>> this issue and update us (or me if I'm the only one :).
>>>>>>

JohanAlthoff wrote on 11/21/2000, 8:36 PM

No, it isn't. You're George w. Bush.

>>Rob Hawkins (or is it me?)