Video Factory 2.0c

billybob wrote on 2/18/2003, 8:16 PM

When I open Video Factory I get a small display box that states:
"An error occurred starting Video Factory.
The reason for the error could not be determined".

Then when I close the error box the program works fine.

Any ideas on how to get rid of the error message?

Thanks.

Comments

Former user wrote on 2/19/2003, 9:00 AM

Try a Reinstall.

Dave T2

billybob wrote on 2/19/2003, 9:13 AM

Reinstall doesn't take the message away.

Former user wrote on 2/19/2003, 9:27 AM

Did you do a project recently, and then deleted all of the files? It might be looking for a certain file or default config. Just a guess though.

Dave T2

billybob wrote on 2/19/2003, 10:52 AM

No it displayed the error message right after I installed the program. It is
a nuisance, I wish I knew how to get rid of it. Other than that the program works
perfect.

Thank,
Scott

IanG wrote on 2/19/2003, 4:00 PM

Which O/S are you running VF under? I'm wondering if there's an error log or any possibility of monitoring the file system to see what's being accessed when it goes wrong.

I hate to go the Pinnacle Studio route, but did you uninstall before you reinstalled? That might be worth trying.

Ian G.

billybob wrote on 2/20/2003, 6:24 PM

Windows Xp professional and yes I did do an uninstall, cleaned the registry and reinstalled. Still get the error.

SonyTSW wrote on 2/20/2003, 10:34 PM

Did you disable Windows terminal services? This is used for fast user switching. This will cause that error message you are seeing every time you start VideoFactory (it's harmless).

Here's a thread in the ACID form about this:

http://www.sonicfoundry.com/forums/ShowMessage.asp?ForumID=1&MessageID=120121

billybob wrote on 2/21/2003, 6:16 PM

Very good!!!! Terminal services was disabled. I started it and now no error.

Thank you very much SonicTSW !!!