Video Proxy Errors

Jesse-Valencia wrote on 11/27/2023, 10:32 PM

I am a longtime Movie Studio user, and was trying out the trial version of Vegas Pro 21 to see if it would fit into my workflow. I mostly love the software and everything, but while trying to edit some footage Canon Eos R footage, it seems like Vegas Pro is really struggling. Ironically, this has never been an issue for me with Movie Studio (I use MS Platinum 16.0), since they are just 1080p 8-bit .mp4 files. When I put them in the timeline they just show as black in the preview window with a few frames popping up every now and then, but it seems to not be consistent which frames are showing. When I try and make a proxy, it turns the video preview completely red, sometimes with no frames making it through, and others with something like just the first few seconds being completely red(depending on the file). I don't know if this is a common issue, and I can attach screen recordings if needed, but this would be a pretty big deal-breaker if I wasn't able to edit this type of file :( Thank you!!

Comments

RogerS wrote on 11/27/2023, 11:19 PM

What is the exact GPU you are using?

What media format is the Canon set to record to?

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (256GB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7

Jesse-Valencia wrote on 11/28/2023, 3:06 PM

What is the exact GPU you are using?

What media format is the Canon set to record to?

I have a 6gb GTX 1060 GPU, and the EOS R records mp4 files with the MPEG4 AVC/H.264 codec.

Gid wrote on 11/28/2023, 3:15 PM

@Jesse-Valencia Hi, check your GPU driver is up to date 1st.

Vegas - Help -

Vegas Pro 21 
Magix Movie Studio Platinum 2024 - from 2004-ish - Latest version,
Magix VPX14
Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, 

I'm 55, I've been a UK joiner for 39yrs, apprentice trained & time served, I make videos about my work & post them on Youtube so that I can share what I've learnt over the yrs,
https://www.youtube.com/c/Gidjoiner

At the moment my filming is done with a Samsung Galaxy S23 Ultra 

Jesse-Valencia wrote on 11/29/2023, 1:26 AM

@Jesse-Valencia Hi, check your GPU driver is up to date 1st.

Vegas - Help -

My drivers are up to date and the problem is still there :(

fr0sty wrote on 11/29/2023, 1:33 AM

Red screen indicates it's a GPU related issue.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

RogerS wrote on 11/29/2023, 1:36 AM

Could you show us a screenshot of the driver update screen in VEGAS?

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (256GB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7