Video Proxy Errors

Jesse-Valencia wrote on 11/27/2023, 10:32 PM

I am a longtime Movie Studio user, and was trying out the trial version of Vegas Pro 21 to see if it would fit into my workflow. I mostly love the software and everything, but while trying to edit some footage Canon Eos R footage, it seems like Vegas Pro is really struggling. Ironically, this has never been an issue for me with Movie Studio (I use MS Platinum 16.0), since they are just 1080p 8-bit .mp4 files. When I put them in the timeline they just show as black in the preview window with a few frames popping up every now and then, but it seems to not be consistent which frames are showing. When I try and make a proxy, it turns the video preview completely red, sometimes with no frames making it through, and others with something like just the first few seconds being completely red(depending on the file). I don't know if this is a common issue, and I can attach screen recordings if needed, but this would be a pretty big deal-breaker if I wasn't able to edit this type of file :( Thank you!!

Comments

RogerS wrote on 11/27/2023, 11:19 PM

What is the exact GPU you are using?

What media format is the Canon set to record to?

Jesse-Valencia wrote on 11/28/2023, 3:06 PM

What is the exact GPU you are using?

What media format is the Canon set to record to?

I have a 6gb GTX 1060 GPU, and the EOS R records mp4 files with the MPEG4 AVC/H.264 codec.

Former user wrote on 11/28/2023, 3:15 PM

@Jesse-Valencia Hi, check your GPU driver is up to date 1st.

Vegas - Help -

Jesse-Valencia wrote on 11/29/2023, 1:26 AM

@Jesse-Valencia Hi, check your GPU driver is up to date 1st.

Vegas - Help -

My drivers are up to date and the problem is still there :(

fr0sty wrote on 11/29/2023, 1:33 AM

Red screen indicates it's a GPU related issue.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

RogerS wrote on 11/29/2023, 1:36 AM

Could you show us a screenshot of the driver update screen in VEGAS?