Comments

Steve Grisetti wrote on 6/3/2009, 5:36 AM
It's most likely something outdated in Vista. (You should be at SP2 by now. If not, go to the Windows Update site and manually load it.)

Another important feature is Quicktime, which DVD Architect uses to process video. Make sure you have the latest version.

And, finally, go to the site for your DVD burner's manufacturer and manually download the latest firmware and drivers for your DVD burner. Vista has done a lot of updating in the past several months, and even a brand new computer is probably weeks out of date!

(There is also the possibility that you don't have enough free, defragmented space on your hard drive -- but we don't have enough information to say.)
JLS wrote on 6/18/2009, 9:19 PM
Thanks for the reply Steve.

My system: HP Pavilion m9517c PC, 1000GB Hard Drive, 8 GB RAM, Vista 64bit SP2, AMD Phenom X4 9550 Quad-Core Processor, Blu-ray player & DVD burner HP model.

I didn't have QuickTime when I posted my message. I did load it from the internet. I tried to work with DVD Architech. I clicked on Make DVD, same problem. I don't know what version of QuickTime I down loaded, I believe its 7.1.6 or later.

Steve Grisetti wrote on 6/19/2009, 5:44 AM
What is your source video and audio and where did it come from? (e.g., output as MPEG from Vegas)
JLS wrote on 6/19/2009, 9:23 PM
Thanks again Steve.

The video was rendered as an Mpeg 2 file. Used Vegas 8.1 64bit. I now have Vegas 9.0. Same problem.
Steve Grisetti wrote on 6/20/2009, 6:50 AM
Assuming that's your only video or audio, I'm afraid I can't help you.

You're not using any other audio or video, are you?
JLS wrote on 6/20/2009, 11:47 AM
I'm only using Vegas 9.0 64bit. Prior to that, I used Vegas 8.1 64bit.

I'm now thinking that I have a software conflict. The computer came with Norton Security, I switched to Microsoft Windows Live OneCare. I disabled Norton, however I wasn't able to delete it in the Control Panel. I've experienced this before with a Sony camcorder software & Roxio 8. I removed the Roxio, then the Sony camcorder software worked just fine. I then switch to Sony Vegas Movie Studio, upgraded as time went by. No problems until I got this HP computer.

Thanks again
warriorking wrote on 6/21/2009, 9:40 AM
My basic rule of thumb is when you buy a HP, Dell, or other brand boxed computers do a complete clean reinstall of windows, thus getting rid of all the crapware preinstalled on the system...Thts why I build my own computers....HP is notorius for bloatware.....which causes nothing but problems...
JLS wrote on 6/21/2009, 11:22 AM
Thanks for the reply

I went into the control panel, opened Programs & Features. I counted 23 items (programs) Published by HP. I'm now thinking that it is a sure thing, SOFTWARE CONFLICT.

I need to figure out how to disable these items (programs) one by one. I don't want to delete anything like I did with the Roxio because I wasn't supplied with a disk containing these programs or even Vista.
MPM wrote on 6/21/2009, 4:20 PM
FWIW if you had Roxio on your current PC, you probably have the DLA drivers for CD/DVD/BD drives. Even if not, some HP systems use them anyway with the optical drives they ship. Control Pnl -> Device Mgr -> Optical drive properties -> driver details -> click on files and look for Roxio &/or Sonic. If they're there, After a backup or at least restore point you can follow directions in a Microsoft KB article on removal. Google or Bing on DLA (device level access) for specifics.

Otherwise there have been several forum & on-line posts of similar errors, AFAIK always caused by compatibility problems between DVDA & the drive-related software. Vista's event viewer might give you an good idea of what's going wrong, as well as ideas on what to search on.
JLS wrote on 6/21/2009, 6:37 PM
The Roxio problem happened in a different computer. I will look into this DLA drivers that may be in my current computer. I will also check Vista's event viewer.

Thanks, I feel like I'm getting somewhere with this problem.
JLS wrote on 6/21/2009, 8:05 PM
Well, I went into the Control Panel, Device Mgr, checked the Properties of my CD DVD rec/player, clicked on driver details, c:\windows\system 32\drivers\Px Hlpa 64.sys. There it was, Provider: Sonic Solutions.

I googled DLA, which means Drive Letter Access. I looked at some other forums on the subject, not very good news about Sonic.

Checked Microsoft KB, I didn't get anywhere with the search.

I'm going to try my external burner thats connected to my Dell XPS & see if it will work on the HP computer.

Thanks for the input.
JLS wrote on 6/21/2009, 9:38 PM
The external burner didn't change a thing. Drivers loaded OK. I went into the Properties & set the external burner as the Default. I checked the driver properties, again Provider: Sonic Solutions.

I reconnected the external burner to my Dell XPS, checked the driver Properties, there it was, Provider: Sonic Solutions.

I have DVD Architect 4.0b on my Dell XPS & it works just fine.

I hope somebody may have more suggestions. Thanks again everyone.
FilmingPhotoGuy wrote on 7/5/2009, 6:49 AM
I just installed an internal Samsung SATA DVD writer and haven't been able to burn a single disc yet.

After you get the error click on details and see whats written there.

Craig
JLS wrote on 7/5/2009, 3:24 PM
I don't get an error. What happens is, the computer locks up when I click on the "MAKE DVD" button.

I'm still shutting down programs in MSCONFIG. Still, no luck.

Thanks anyway.
John_Cline wrote on 7/5/2009, 5:06 PM
Instead, just make a DVD folder from DVDA and then burn it with the excellent, free DVD burning utility, "Imgburn"

{link=http://www.imgburn.com]