VMS14 adding mp4 media problem

david-leigh wrote on 2/13/2026, 11:40 AM

It has been a long time since I made movies with movie studio. Previously, I used mp4 video that I captured on my cell phone. It seemed easy to add media from the mp4 clips and from recorded music, but now my movie studio 14 sends messages that the video clips Im trying to add are unrecognized. I downloaded handbrake to try and fix the problem, but not successful. PS I am an old person with limited skills. Any suggestion would be helpful. What has changed ? ps Im using microsoft surface same type as before and am using MS 10 and resisting to move to 11 and will probably go to Linux.

Comments

EricLNZ wrote on 2/14/2026, 2:07 AM

@david-leigh

  1. Are you using the same phone as previously when your files worked?
  2. What is your Vegas Movie Studio version?
  3. Please post full MediaInfo on one of your problem files. Instructions here https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/. Alternatively if you have MPC-HC or MPC-BE players their File/Properties/MediaInfo tab gives the same information
  4. Handbrake mp4 AVC files should not give problems. With Handbrake did you use a preset and if so which one?

From your comments I wonder if you are now shooting HEVC on a newer phone which your old Vegas MS cannot handle. But converting to AVC with Handbrake should not be a problem.