VMS17 Platinum - Trial run Keeps crashing

Katie-B wrote on 8/31/2020, 11:25 PM

Hello! I was playing around with the trial version of Movie Studio Platinum 17 and I keep running into a problem with masking. I attempt to do a curve mask cutting out a person and when I try to view my mask in the player it immediately crashes the program every time. Any suggestions on a work around or solutions to this? I would really like to purchase this program but can't if this is a permanent issue. Thanks for any help.

Comments

EricLNZ wrote on 9/1/2020, 3:42 AM

What GPU do you have?

Try these anyway - go to Option/Preferences

In Generat tab untick Enable OpenCl/GL Interop...... (thirteenth box down)

In Video tab turn GPU acceleration of video processing to Off

Restart VMS and see if it makes any difference.