VP 18, 19, 20 (Trial)--Stuttering, Freezing, Wrong Clip in Preview

Videoimpressions0622 wrote on 9/20/2023, 10:53 AM

After getting back to editing a few days ago after a few months' hiatus, I observed that in VP 19 Build 651 after working on the timeline for a few minutes the video begins to stutter, freeze, darken and then the screen starts showing the wrong clip. While continuing to play the clip it is evident that clip A should be playing but clip B is what I see. If I close VP 19 and open it again, everything is fine for a minute or two and then this anomaly reappears. I tested this project and a few others in VP 18 and VP 20 Trial. VP 20 Trial gives the same results, while VP 18 works fine for about 5 minutes before it also exhibits this problem. Has anyone else ever experienced these problems? WEIRD!!

HELP!

Up to date on my NVIDIA 2060 Super video studio driver and Win 11, and considering the problem, I'm thinking that it may be a cache or buffer issue. If so, I believe there is a way to load either of these VP versions to set everything to default. Not wanting to lose my settings across the board, if I load VP 19 this way will it also affect VP 18, or will I be able to load VP 18 with all of my saved preferences, which I don't want to give up?

So exactly how do I flush the cache/buffers, if this is in fact the problem?

Any help on these issues will be most appreciated, as I need to get back to work NOW! As it is, I currently only can work for a few minutes in either of these VP versions before I have to close and reopen the app--this is the only way it works, but will cause me HOURS of extra time to edit.

Thanks in advance!

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Comments

Richvideo wrote on 9/25/2023, 6:57 PM

Could your power supply be on its way out and not putting enough voltage out for GPU rendering?

Videoimpressions0622 wrote on 9/26/2023, 1:21 PM

Knock on wood, Roger, I MAY have found the problem, which apparently has been caused by two different things:

1) I created a new project from start-to-finish with the questionable clips.

2) I uninstalled Title Pro 6 and reinstalled it yet once again. It still has one quirk, but I am able to work around it for the time being.

With the new project I Have a 2 minute program that includes several titles, and SFX, along with shortened clips. I tried a number of renders, all with NVENC using my graphics card, and this seemed to work. I want to keep this thread open to report back on future projects, so here's hoping for the best.

Thank you again for your sage advice, wonderful suggestions, and hanging in with me here, Roger!!

Videoimpressions0622 wrote on 9/26/2023, 1:47 PM

Richvideo, I wan't ignoring you!! As you can see, I THINK I resolved the problem (above). Good suggestion, but not only did I rebuild my PC just a few years ago, but having had a few bad power supplies in the past I am aware that I would have noticed a slew of other problems with my system! Thank you for your input!!

RogerS wrote on 9/26/2023, 3:12 PM

I hope you solved it and can get back to editing.

Videoimpressions0622 wrote on 10/16/2023, 8:53 AM

FINALLY, AN APPARENT RESOLUTION!!! WE HAVE BEEN BARKING UP THE WRONG TREE AND HAVE LED OURSELVES ON A WILD GOOSE CHASE!!!

For some reason, the New Blue Color Fixer Pro plugin has caused all of the anomalies that I reported experiencing when used in ANY version of Magix Vegas Pro in which I tried it (VP 18, VP 19 and VP 20). Having stumbled upon this as a possible source of the problem, I substituted a similar Boris Effects Plugin in the place of Color Fixer Pro and have not experienced any problems whatsoever! Eliminating Color Fixer Pro apparently has resolved the issue!

I have regained FULL use of my graphics card and set the RAM Preview at 50% of my installed RAM. No problems editing or rendering (at full speed) during the past half dozen or so editing sessions!! Knock on wood (LOL)!

Thanks again to everyone who chimed in to try to help, and I'm sorry that you all wracked your brains out. So the moral of the story is ALSO to check out if plugins may be the culprit when such anomalies arise BEFORE jumping through all of the hoops that I had to go through! What an educational and learning experience, though!!

Thanks again!!!!

RogerS wrote on 10/16/2023, 9:30 AM

If you have 32GB of ram or less I would keep dynamic ram preview on the default of 5% or give it a few GB if you are actually making ram previews (shift + b). Otherwise it's taking away ram that VEGAS can use for other things.

Videoimpressions0622 wrote on 10/16/2023, 9:45 AM

Since I do utilize RAM previews quite often, I have lowered it down to 5GB (16%). I'll see how the workflow is affected and further adjust as necessary. Thanks, Roger.

Former user wrote on 10/16/2023, 10:04 AM

check out if plugins may be the culprit

@Videoimpressions0622 That's what I'd have done first, or one of the first things, start with the basic videos then methodically add the plugins - play/render & see what makes a difference.

Just out of interest I tried TP7 & New Blue Color Fixer Pro, this is what it did to my GPU, I tried it on longer clips but couldn't make it cause problems,

Playing

Rendering

jetdv wrote on 10/16/2023, 11:59 AM

For some reason, the New Blue Color Fixer Pro plugin has caused all of the anomalies that I reported experiencing when used in ANY version of Magix Vegas Pro in which I tried it (VP 18, VP 19 and VP 20). Having stumbled upon this as a possible source of the problem, I substituted a similar Boris Effects Plugin in the place of Color Fixer Pro and have not experienced any problems whatsoever! Eliminating Color Fixer Pro apparently has resolved the issue!

What version of Color Fixer Pro do you have installed?

What if you set it to CPU only (turn off the GPU)?

If you're having an issue with Color Fixer Pro, please do report it to NewBlue support with as much information as you can provide.

Videoimpressions0622 wrote on 10/16/2023, 1:32 PM

Hi, Edward. I had the current version of Color Fixer Pro (whatever that is). I also had Color Fixer Pro loaded twice, once as a standalone and at the time unbeknownst to me there was a version included in one of the multi plugin packs I had purchased that ALSO was installed, so I uninstalled both of those and reinstalled just the newest standalone plugin. Yes, I DID turn off the GPU, and of course I have a trouble ticket on the New Blue Zendesk that is a mile long (LOL), working with a great tech named Steven. Bottom line is that regrdless what I have done (all of the Vegas Pro 19 tweaks on/off, uninstalling and reinstalling ALL of my New Blue Plugins, etc., and hours of fiddling around, once I discovered that Color Fixer Pro was the culprit and I eliminated it from the equation (and even substituted the similar Boris FX plugin and turned on all of the GPU settings), everything now works great! Color Fixer Pro USED to work just fine with my setup, but as I stated started acting up about a month ago (in retrospect) when I began my inquiry. I do not know what has caused the problem, as no one else can replicate it. However, if it's solved it's solved and I can work just fine with the Boris FX plugin and the rest of my various plugins. Too bad I can't pinpoint the EXACT cause of the problem, though. Thanks for staying in the loop, Edward--your advice always is top-notch!!