VP17 Constant crashing

Reyfox wrote on 6/1/2020, 1:22 PM

I have updated to the latest build.

Computer specs:

Win10 Pro latest update, AMD 3900X, RX480 8GB, 32GB DDR4 3200, 1TB SSD C and assorted other SSD's, NVME and mechanicals.

This is a pet project of mine. So far, it's only 2 minutes in length. Titles, sound fx, compositing, titles, color correcting, Smartsound music.

I'll take a break and leave the project open. I'll play it back a few times to marvel at my lunacy in making this video, make some more minor adjustments to overlays, and more color correcting. It seems the longer I leave the software open and the more I play back the project, the more RAM usage increases. When I stop playback, I am getting close to 7GB of RAM usage while VP sits idle. I exit the software and restart the software and project. After it's loaded, RAM is at a little over 4.9GB.

Then I get the "white screen of death". So far, 4 times today, requiring TaskManager to end it's life.

In the image, VP was still using the CPU but doing nothing.

 

 

Last changed by Reyfox

Newbie😁

Vegas Pro 22 B250 (VP18-21 also installed)

Win 11 Pro 23H2 (Build 22631.5909)

AMD Ryzen 9 5950X 16 cores / 32 threads

64GB DDR4 3200 Patriot Viper

Sapphire RX6700XT 12GB Driver: 25.9.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Boris FX Continuum Complete 2025.5.1, Newblue FX Total FX360, Ignite Pro V5, proDAD Vitascene V5 Pro and Mercalli V6.

Comments

RogerS wrote on 6/2/2020, 1:08 AM

Others reported a memory leak, too. I haven't seen it. I would encourage you to contact support directly.

Reyfox wrote on 6/2/2020, 3:56 AM

@RogerS I just bugged it. Thanks!

I just wanted to make sure I am not alone with this.

Newbie😁

Vegas Pro 22 B250 (VP18-21 also installed)

Win 11 Pro 23H2 (Build 22631.5909)

AMD Ryzen 9 5950X 16 cores / 32 threads

64GB DDR4 3200 Patriot Viper

Sapphire RX6700XT 12GB Driver: 25.9.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Boris FX Continuum Complete 2025.5.1, Newblue FX Total FX360, Ignite Pro V5, proDAD Vitascene V5 Pro and Mercalli V6.