VP17 Constant crashing

Reyfox wrote on 6/1/2020, 1:22 PM

I have updated to the latest build.

Computer specs:

Win10 Pro latest update, AMD 3900X, RX480 8GB, 32GB DDR4 3200, 1TB SSD C and assorted other SSD's, NVME and mechanicals.

This is a pet project of mine. So far, it's only 2 minutes in length. Titles, sound fx, compositing, titles, color correcting, Smartsound music.

I'll take a break and leave the project open. I'll play it back a few times to marvel at my lunacy in making this video, make some more minor adjustments to overlays, and more color correcting. It seems the longer I leave the software open and the more I play back the project, the more RAM usage increases. When I stop playback, I am getting close to 7GB of RAM usage while VP sits idle. I exit the software and restart the software and project. After it's loaded, RAM is at a little over 4.9GB.

Then I get the "white screen of death". So far, 4 times today, requiring TaskManager to end it's life.

In the image, VP was still using the CPU but doing nothing.

 

 

Comments

RogerS wrote on 6/2/2020, 1:08 AM

Others reported a memory leak, too. I haven't seen it. I would encourage you to contact support directly.

Reyfox wrote on 6/2/2020, 3:56 AM

@RogerS I just bugged it. Thanks!

I just wanted to make sure I am not alone with this.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300