@Sassylola yep same issue still, spinning login 3 balls...

What is your windows version (use "winver" at your search field).

Still does not work, I tried deactivation /reactivation the Vegas 365 suite license, starting Vegas as admin, temporary disabled firewall / anti virus, restarted internet modem, but I think the issue maybe is on the Vegas cloud side or a recent combination with a windows update?

But why does VP21 Hub works and VP hub 22 keeps 3 balling me, that is weird. For the rest VP22 itself works fine...

Am I and @Sassylola the only ones affected?

I hope the Russian hacker collective is not targeting Belgium as tomorrow we are having local government elections.

@bitman, Using Vegas Pro Suite 22 365, Build 122. Just tried again as of this post, Hub will still not connect.

I also posted in this forum a few weeks ago that Hub was not giving me a option to download 4K content. I did contact Magix support and I can now download 4K content when I can connect to Hub. Also as a 365 Suite subscription I am supposed to receive 100 GB of cloud storage, I am only getting 50 GB of cloud storage.

There is a Vegas Hub team that my concern about 4K content was forwarded to by the Magix support team.

I am just going to file another support ticket to Magix

@Sassylola I do not know if it is related, but there was something going on with the cloud services...

ref: https://www.vegascreativesoftware.info/us/forum/website-s-down--147443/

There is a Vegas Hub team that my concern about 4K content was forwarded to by the Magix support team.

I am just going to file another support ticket to Magix

Always a good good idea to submit a support ticket, but it is week-end now, if the Magix support is in Germany I would not get my hopes up in a fix soon. Thankfully the German October yearly beer fest is finished, they may have a hangover though!

13 October now, still NOK since 11 October

Ok, my Vegas Hub is now working as of this post.

The Vegas Hub in VP22 is now also working again for me as of today, it took almost 4 days before it was operational again. A bit of feedback from the Magix or Vegas side of what went wrong would be appreciated.

Hub still isn't working for me.

@William-Massey Where are you situated?

I'm in TN if that's what you mean.

TN presumably is an abbreviation for Tennessee, which means you are in the USA.

FWIW, in an a parallel life I do systems integration with HubSpot and ConfigureOne, both relying on Azure and/or CloudFlare services. They went sideways a couple of days ago. HTTP/500.

Given the massive size of these organanizations, neither seemed to know about it until I created a WTF support ticket.

@ChrisD @William-Massey things will start to work eventually (I suppose when ISP or local network cache is cleared or the DHCP lease times out), but maybe you can speed things up by following actions:

Maybe something you could try is to force an a new IP address from your ISP

Method 1: Renew DHCP lease: You can try to release and renew the DHCP lease by using the "ipconfig /release" and "ipconfig /renew" commands in the Command Prompt. This will request a new IP address from the DHCP server.

Method 2: Disable and enable the network adapter: You can try disabling and then enabling the network adapter in the Device Manager. This will reset the network adapter and may (*) cause it to pick up a new IP address.

(*) Note: make sure you do have a new IP address, method 2 it is not guaranteed...

Alternatively with connection issues, one could try to flush the local DNS cache.

1. Open Command Prompt as an administrator.
2. Type ipconfig /flushdns and press Enter.
3. You’ll see a message confirming the DNS cache has been flushed.

I've tried a few of those methods. Yes I'm in the US. I'll definitely try all of those when I get off of work. I appreciate it. I'll report back.

Unfortunately, mine is still down and none of those methods worked :( Hoping it gets resolved soon, of course it's not long after I just bought 200,000 new text-to-speech characters. Don't appreciate being left in limbo wondering what's going on regarding a service I pay for.

Edit: I am using Vegas Pro 21

I just got home and it's working now. Yay!! Back to the money.

It's now working here too 😃.

+1

Does anyone have any suggestions? I've tried the steps given by @bitman and still nothing!!!

@K-Chase that is weird, as this "cloud" issue affected quite a lot people, nobody as far as I see in the various posts except you had an issue with VP21. All effected were VP22, VP21 was always working (I experienced it myself on the same PC- hence the title of this post). Your issue may be something different and local to your HW or situation.