VV Hangs at splash screen in XP

jsorbo wrote on 10/5/2002, 6:25 PM
Starting VV 3.0x, the Splash screen comes up, then in a few seconds I get the "encountered error, program will be shut down" pop up, and Watson log is created.

I think I've tried every type of fix that applies found in the tech database and on the forums. I've completely uninstalled and reinstalled several times, including a hand cleaning of the registry. I've tried with both original and new XP drivers for my display card (Matrox G450) as well as 3 different Matrox driver versions, including the latest signed driver.

I've also checked the "Terminal Services" issue, and reset it it even though it ws set correctly. I've uninstalled any demo or non-main stream plugins that I know of. One note here, I did see that a Drumagog demo was causing loading problems with Batch convertor. Got rid of that and Batch Convertor opens fine with no glitches now, which makes me think VV is not being struck down by an errant audio plugin.

I've booted in safe mode, I've disabled every non essential process in Task Manager. No success.

I do not want to reformat and install XP all over again. Hopefully there's another answer waiting. BTW when I first installed VV3.0, it did work, but haven't used it much, remember having this issue when updating to 3.0B, but didn't track it down at that time.

Thanks for any response,
jeff

System Specs:
Asus A7V 266E
Athlon XP1800 1G DDR 2100 RAM
Matrox G450 AGP (32M)
5 HDD, 1 Mode 4, 4 mode 5 DMA
LynxTwo and Layla 24 sound cards, both with latest drivers
XP Pro with SP1 and all updates installed
DirectX 8.1
QuickTime Pro
Magix Video Deluxe 1.04
MojoWorld 1.2
Flash 5
Intervideo WinDVD 3.0
Samplitude 24/96 6.04
SONAR 2.0

Comments

billybk wrote on 10/6/2002, 7:35 AM
Jeff,
Have you done any XP audio optimizations that involved disabling Services. I found that when I was following a guide for optimizing XP for audio it suggested disabling certain services in XP. I found out later that some of these same services are required for Vegas to run. In particular, the telephony service. I had a problem with Vegas and Sound Forge giving me a error message and disappearing after the startup screen. After re-activating the telephony service, they both worked fine again. Try re-activating the services you may have disabled and see if that helps.

Billy Buck
jsorbo wrote on 10/6/2002, 3:13 PM
Hey Billy Buck,

That sounded like a fix, and Telephony was disabled. But I've now set it and all services to automatic, rebooted as well, and still no luck. But it probably is something like that...Just one button away. <g>

jeff
FadeToBlack wrote on 10/6/2002, 3:32 PM
salad wrote on 10/6/2002, 4:03 PM
On my one XP machine, I only have 5 services running at any time, and VV is fully functional. I just put up with the error message with Terminal services disabled. The only time I needed Telephony, was to send faxes, but this PC no longer has a modem.
Usually the hang/crash, like you said, is from a bad plugin, maybe a driver conflict?
I would look at (temporarily) pulling the sound cards and/or uninstalling, one by one, the other music/vid apps. Till VV is up and running, then reinstall one by one, checking VV in between reboots. Maybe just disabling the soundcards in device manager first....
Hopefully it won't come down to this, but it's worth a shot.....maybe SoFo can help out tommorow.
jsorbo wrote on 10/6/2002, 8:09 PM
Fixed!
Disabled the LynxTwo card adn Vegas opened right up. Thanks guys for all the help.
Now Hopefully Lynx can get the driver straightened out, unless maybe it's a audio port number issue, and it's the combo of Layla, LynxTwo, and C-Media cards.

jeff