My church registered its domain with a company several years ago. The files were actually hosted on a different hosting site. A few weeks ago, the home page suddenly turned into a "parked" page, just some search sites on it.
In an effort to get our site back online, I did a "who is" to see the details. It stated that the domain was registered by Avid Hosting (do a Google on that, pretty bad), but also indicated that "enom.com" had acquired the domain. I contacted enom (which was not easy, I had to act like I wanted to buy something to get to a person), and they said that that had to send a request to Avid and give them two weeks to respond (no response would happen). We then had to jump through a lot of hoops (they waned all kinds of "tax id" documentation, or a phone bill to prove we were who we said we were. Long story short, they finally insisted on the ORIGINAL tax documentation (the church is 45 years old), so we had to give the domain name up and register (with a better company) under a different name.
A LOT of advertising and other expenses went down the tubes.
My question, does anyone know how a domain can move from one company to another unannounced to the owner, then hold the domain name hostage and not be able to release it because they couldn't get a reply from the original company? And, is there any legal action that can be taken against the company that last had the domain name and would not release it? Enom.com?
In an effort to get our site back online, I did a "who is" to see the details. It stated that the domain was registered by Avid Hosting (do a Google on that, pretty bad), but also indicated that "enom.com" had acquired the domain. I contacted enom (which was not easy, I had to act like I wanted to buy something to get to a person), and they said that that had to send a request to Avid and give them two weeks to respond (no response would happen). We then had to jump through a lot of hoops (they waned all kinds of "tax id" documentation, or a phone bill to prove we were who we said we were. Long story short, they finally insisted on the ORIGINAL tax documentation (the church is 45 years old), so we had to give the domain name up and register (with a better company) under a different name.
A LOT of advertising and other expenses went down the tubes.
My question, does anyone know how a domain can move from one company to another unannounced to the owner, then hold the domain name hostage and not be able to release it because they couldn't get a reply from the original company? And, is there any legal action that can be taken against the company that last had the domain name and would not release it? Enom.com?