when music is added a high pitched sound instead of the music is heard

Stephen-Slaughter wrote on 9/24/2020, 4:07 PM

Editing video in Movie Studio 17.0 Platinum. When a music soundtrack is added and played all I hear is a high pitched sound. The same music plays well outside of Movie Studio. Also the music track is flat lined with no peaks. All had been working just fine. I have the latest software update.


set wrote on 9/24/2020, 4:38 PM

Is it MP3 or WAV?

if MP3, try reset your Movie Studio 17 Platinum


Stephen-Slaughter wrote on 9/24/2020, 4:43 PM

MP3. I'll try the suggestion. Thanks.

Stephen-Slaughter wrote on 9/24/2020, 4:48 PM

You're right it was an MP3 problem. When I converted the music file to .wav it worked fine in the editor. Thanks again.

set wrote on 9/24/2020, 4:50 PM

You're welcome... how about resetting your Movie Studio 17 Platinum, can it solved the problem?

Normally MP3 should also be accepted.