Where is Ignite Pro licence file located?

TTTT wrote on 5/29/2023, 10:46 AM

Hello.

I just had to re-install my main computer. I have an Ignite Pro 5 licence that I used to use a lot with Vegas Pro (since it used to be bundled with Vegas Pro), but it is now discontinued. I used to be able to re-install it, but apparently the activation service has been removed. They provide a link to get a licence file online, but that link doesn't work anymore.

However, I still have it installed an activated on my second computer.

I searched for it in the program files and in user files but I don't see anything that obviously looks like a license file.

Where is that file located ?

Thank you.

 

Last changed by TTTT

Updated on 2022-01-18, some things may change

MAIN COMPUTER

System:

CPU: AMD Threadripper 2950x

GPU: Nvidia Geforce GTX 1080 Ti - Drivers on 2022-01-18: "Studio Drivers" 30.0.15.1109, 2021-12-29

RAM: 32 GB

Drive (for OS) : Samsung 980 Pro NVMe 2 TB

Drives (for performance) : Samsung 980 Pro NVMe 2 TB + Samsung 970 Pro nVME 1 TB

Drive (for storage) : Western Digital Gold 12 TB

Extra drives (for archives) : 4x SATA "cold" swap slots

MB: AsRock X399 Taichi

OS: Windows 10 Pro x64 19043.1466

Monitors: 3

Monitor used as colour reference: Asus ProArt PA329 (UHD 4K)

Secondary monitor: BenQ (UHD 4K) monitor that was supposed to have accurate colours, but after they replaced it twice, it looks like a different series and colours aren't that good.

Third monitor: Old Sony TV (Full HD) (approx. 10 years old)

Extra soundcard: Asus Xonar Essence STX

Extra soundcard (usually off): M-Audio Air 192|14

Vegas Related Software

Current version of Vegas Pro : 19.0 (Build 458)

Ignite Pro (full plug-in suite), NeatVideo

SECONDARY COMPUTER (often used as rendering maching)

CPU: Intel i7 6700k

GPU: Nvidia Geforce GTX 980

RAM: 32 GB

Drive (for OS): Samsung 850 Pro 512 GB

Drive (for storage): Westen Digital Black 6 TB (likely an "old" one)

Drive (for performance): Samsung 850 Pro 512 GB

Extra drives (for archives) : 4x SATA "cold" swipe slot

OS: Windows 10 Pro x64 19043.1466

Monitor: LG Flatron E2342

Vegas Related Software

(Same as for main computer)

 

Comments

Reyfox wrote on 5/29/2023, 12:39 PM

I don't remember Ignite Pro 5 ever being bundled with Vegas Pro.

I just tried to login to FXHome, and no matter what browser I use, I can't. When I upgraded to Win 11 from Win 10, I did a fresh install of Win 11 on a new NVME, keeping the Win10 as a backup drive. I slowly migrated everything over to Win11, including Vegas and installing Ignite Pro 5. I was asked to deactivate it from the Win 10 computer and activate it on Win 11. It was successful, but I did this a while ago.

I was able to log into my FXHome account and see my activations, serial numbers and products bought. It seems ever since Arlist took over, all the people behind FXHome are now gone, the forum is gone, you can't post on their FB page...

TTTT wrote on 5/29/2023, 12:58 PM

What I mean is that I started using HiFilm Pro/Ignite Pro because they were bundled with Vegas. As for version 5 precisely, I may have purchased the upgrade directly from them.

I tried to login to their site, though I would ask their "community", but after navigating between sub-domains, I was logged off and can't login anymore. I used their contact form, but I doubt they will have an answer. (Though they still have all the old versions installation files on some "legacy" page.)

And, by the way, I try not to use these plugs-ins in new projects (the "new" colour grading in Vegas helps with this) but I had a lot of past projects using these.

Last changed by TTTT on 5/29/2023, 1:00 PM, changed a total of 2 times.

Updated on 2022-01-18, some things may change

MAIN COMPUTER

System:

CPU: AMD Threadripper 2950x

GPU: Nvidia Geforce GTX 1080 Ti - Drivers on 2022-01-18: "Studio Drivers" 30.0.15.1109, 2021-12-29

RAM: 32 GB

Drive (for OS) : Samsung 980 Pro NVMe 2 TB

Drives (for performance) : Samsung 980 Pro NVMe 2 TB + Samsung 970 Pro nVME 1 TB

Drive (for storage) : Western Digital Gold 12 TB

Extra drives (for archives) : 4x SATA "cold" swap slots

MB: AsRock X399 Taichi

OS: Windows 10 Pro x64 19043.1466

Monitors: 3

Monitor used as colour reference: Asus ProArt PA329 (UHD 4K)

Secondary monitor: BenQ (UHD 4K) monitor that was supposed to have accurate colours, but after they replaced it twice, it looks like a different series and colours aren't that good.

Third monitor: Old Sony TV (Full HD) (approx. 10 years old)

Extra soundcard: Asus Xonar Essence STX

Extra soundcard (usually off): M-Audio Air 192|14

Vegas Related Software

Current version of Vegas Pro : 19.0 (Build 458)

Ignite Pro (full plug-in suite), NeatVideo

SECONDARY COMPUTER (often used as rendering maching)

CPU: Intel i7 6700k

GPU: Nvidia Geforce GTX 980

RAM: 32 GB

Drive (for OS): Samsung 850 Pro 512 GB

Drive (for storage): Westen Digital Black 6 TB (likely an "old" one)

Drive (for performance): Samsung 850 Pro 512 GB

Extra drives (for archives) : 4x SATA "cold" swipe slot

OS: Windows 10 Pro x64 19043.1466

Monitor: LG Flatron E2342

Vegas Related Software

(Same as for main computer)

 

Steve_Rhoden wrote on 5/29/2023, 1:21 PM

FXHome has been ruined since Artlist acquired it. And since then, they have completely ignored and utterly abandoned most of FXHome customers.

@TTTT I am not sure what to advise you on at the moment. Because if you contact the new owners, Artlist, on the matter, they are most likely gonna tell you that you need to purchase their latest version of Ignite Pro, which is now called Artlist Plugins and is a bundled monthly subscription payment plan.

Ahhhh, it is puzzling as to some of the ridiculous route some of these companies take after acquiring lucrative software programs.

TTTT wrote on 5/29/2023, 1:29 PM

@TTTT I am not sure what to advise you on at the moment. Because if you contact the new owners, Artlist, on the matter, they are most likely gonna tell you that you need to purchase their latest version of Ignite Pro, which is now called Artlist Plugins and is a bundled monthly subscription payment plan.

Thank you, I didn't even know that they had a new plug-in suite (I think there's nothing about it on FXhome's site, or I missed it). On one hand, I would really want to spend money on this right now, on the other hand, I would think it's fine to purchase an upgrade after all this time ... but I would only be interested if: they are backward compatible with my past projects + they are not super overpriced + the could actually be purchase as a one-time purchase and not a subscription...

 

Last changed by TTTT on 5/29/2023, 1:32 PM, changed a total of 1 times.

Updated on 2022-01-18, some things may change

MAIN COMPUTER

System:

CPU: AMD Threadripper 2950x

GPU: Nvidia Geforce GTX 1080 Ti - Drivers on 2022-01-18: "Studio Drivers" 30.0.15.1109, 2021-12-29

RAM: 32 GB

Drive (for OS) : Samsung 980 Pro NVMe 2 TB

Drives (for performance) : Samsung 980 Pro NVMe 2 TB + Samsung 970 Pro nVME 1 TB

Drive (for storage) : Western Digital Gold 12 TB

Extra drives (for archives) : 4x SATA "cold" swap slots

MB: AsRock X399 Taichi

OS: Windows 10 Pro x64 19043.1466

Monitors: 3

Monitor used as colour reference: Asus ProArt PA329 (UHD 4K)

Secondary monitor: BenQ (UHD 4K) monitor that was supposed to have accurate colours, but after they replaced it twice, it looks like a different series and colours aren't that good.

Third monitor: Old Sony TV (Full HD) (approx. 10 years old)

Extra soundcard: Asus Xonar Essence STX

Extra soundcard (usually off): M-Audio Air 192|14

Vegas Related Software

Current version of Vegas Pro : 19.0 (Build 458)

Ignite Pro (full plug-in suite), NeatVideo

SECONDARY COMPUTER (often used as rendering maching)

CPU: Intel i7 6700k

GPU: Nvidia Geforce GTX 980

RAM: 32 GB

Drive (for OS): Samsung 850 Pro 512 GB

Drive (for storage): Westen Digital Black 6 TB (likely an "old" one)

Drive (for performance): Samsung 850 Pro 512 GB

Extra drives (for archives) : 4x SATA "cold" swipe slot

OS: Windows 10 Pro x64 19043.1466

Monitor: LG Flatron E2342

Vegas Related Software

(Same as for main computer)

 

Steve_Rhoden wrote on 5/29/2023, 4:37 PM

@TTTT Sorry, it's strictly subscription based and its bundled with a bunch of stuff 😠. Here are the links:

https://artlist.io/plugins https://artlist.io/page/pricing/max

 

 

TTTT wrote on 5/30/2023, 5:55 AM

Good news:

- They (FXhome) replied to my e-mail (form request) within a day

- They included my license file (hint for those who would be looking for theirs, it's named "Ignige Pro.license" )

- They said that they had some issue but that the devs fixed it.

I launched the Ignite Pro activator again, I did not actually have to use the local license file, and I had to "unregister" one of my previous computers/installation... So the activation service is likely working and they are still maintaining stuff there.


 

Last changed by TTTT on 5/30/2023, 5:56 AM, changed a total of 1 times.

Updated on 2022-01-18, some things may change

MAIN COMPUTER

System:

CPU: AMD Threadripper 2950x

GPU: Nvidia Geforce GTX 1080 Ti - Drivers on 2022-01-18: "Studio Drivers" 30.0.15.1109, 2021-12-29

RAM: 32 GB

Drive (for OS) : Samsung 980 Pro NVMe 2 TB

Drives (for performance) : Samsung 980 Pro NVMe 2 TB + Samsung 970 Pro nVME 1 TB

Drive (for storage) : Western Digital Gold 12 TB

Extra drives (for archives) : 4x SATA "cold" swap slots

MB: AsRock X399 Taichi

OS: Windows 10 Pro x64 19043.1466

Monitors: 3

Monitor used as colour reference: Asus ProArt PA329 (UHD 4K)

Secondary monitor: BenQ (UHD 4K) monitor that was supposed to have accurate colours, but after they replaced it twice, it looks like a different series and colours aren't that good.

Third monitor: Old Sony TV (Full HD) (approx. 10 years old)

Extra soundcard: Asus Xonar Essence STX

Extra soundcard (usually off): M-Audio Air 192|14

Vegas Related Software

Current version of Vegas Pro : 19.0 (Build 458)

Ignite Pro (full plug-in suite), NeatVideo

SECONDARY COMPUTER (often used as rendering maching)

CPU: Intel i7 6700k

GPU: Nvidia Geforce GTX 980

RAM: 32 GB

Drive (for OS): Samsung 850 Pro 512 GB

Drive (for storage): Westen Digital Black 6 TB (likely an "old" one)

Drive (for performance): Samsung 850 Pro 512 GB

Extra drives (for archives) : 4x SATA "cold" swipe slot

OS: Windows 10 Pro x64 19043.1466

Monitor: LG Flatron E2342

Vegas Related Software

(Same as for main computer)

 

Reyfox wrote on 5/30/2023, 8:35 AM

@TTTT glad you are up and running. Honestly, while I liked Ignite (it was quick and easy to use), everything is duplicated in Boris Continuum complete, plus a lot more.

The link that @Steve_Rhoden provided says they have 40+ plugins without giving any information on what they are and what they can do. With Ignite Pro 5, there are 19 folders. I also wonder if they still include Mocha HF, Foundry tracking, and Boris BCC 3D.

Still, at their asking price, hope... it's a rental. Boris for me is "forever" perpetual, and yearly upgrading it is less than what the ones who destroyed FXHome are asking.

I can now log into FXHome, but when I click on Plans and Products, nothing is shown. HFP 2021.3, nor Ignite Pro.

Oh well.... as I wrote, I've moved on...

Last changed by Reyfox on 5/30/2023, 8:38 AM, changed a total of 1 times.

Newbie😁

Vegas Post 365 (Currently VP21)

Win 11 Pro

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 22.5.1, testing 24.5.1

Gigabyte X570 Elite Motherboard

Dexcon wrote on 5/30/2023, 8:55 AM

I also wonder if they still include Mocha HF, Foundry tracking, and Boris BCC 3D.

I thought that the first two (Mocha HF and Foundry) were HitFilm Pro inclusions - I've not ever seen them in Ignite Pro. BCC 3D may have been a 'bonus' extra with HitFilm Pro at some time, but I've not seen it as an extra with Ignite Pro. But if it were it would have been useless because I've already got BCC (complete).

I wonder how FXHome/Artlist are going to go with their focus being so much on TicTok, a platform that is slowly being banned/restricted around the world.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

Steve_Rhoden wrote on 5/30/2023, 8:56 AM

@TTTT Wow, that's a surprise... I am glad that they have now decided on making an effort to still communicate and assist their past customers (at least for the time being).... Glad you now having everything working well.