Where is Ignite Pro licence file located?

TTTT wrote on 5/29/2023, 10:46 AM

Hello.

I just had to re-install my main computer. I have an Ignite Pro 5 licence that I used to use a lot with Vegas Pro (since it used to be bundled with Vegas Pro), but it is now discontinued. I used to be able to re-install it, but apparently the activation service has been removed. They provide a link to get a licence file online, but that link doesn't work anymore.

However, I still have it installed an activated on my second computer.

I searched for it in the program files and in user files but I don't see anything that obviously looks like a license file.

Where is that file located ?

Thank you.

Comments

Reyfox wrote on 5/29/2023, 12:39 PM

I don't remember Ignite Pro 5 ever being bundled with Vegas Pro.

I just tried to login to FXHome, and no matter what browser I use, I can't. When I upgraded to Win 11 from Win 10, I did a fresh install of Win 11 on a new NVME, keeping the Win10 as a backup drive. I slowly migrated everything over to Win11, including Vegas and installing Ignite Pro 5. I was asked to deactivate it from the Win 10 computer and activate it on Win 11. It was successful, but I did this a while ago.

I was able to log into my FXHome account and see my activations, serial numbers and products bought. It seems ever since Arlist took over, all the people behind FXHome are now gone, the forum is gone, you can't post on their FB page...

TTTT wrote on 5/29/2023, 12:58 PM

What I mean is that I started using HiFilm Pro/Ignite Pro because they were bundled with Vegas. As for version 5 precisely, I may have purchased the upgrade directly from them.

I tried to login to their site, though I would ask their "community", but after navigating between sub-domains, I was logged off and can't login anymore. I used their contact form, but I doubt they will have an answer. (Though they still have all the old versions installation files on some "legacy" page.)

And, by the way, I try not to use these plugs-ins in new projects (the "new" colour grading in Vegas helps with this) but I had a lot of past projects using these.

Steve_Rhoden wrote on 5/29/2023, 1:21 PM

FXHome has been ruined since Artlist acquired it. And since then, they have completely ignored and utterly abandoned most of FXHome customers.

@TTTT I am not sure what to advise you on at the moment. Because if you contact the new owners, Artlist, on the matter, they are most likely gonna tell you that you need to purchase their latest version of Ignite Pro, which is now called Artlist Plugins and is a bundled monthly subscription payment plan.

Ahhhh, it is puzzling as to some of the ridiculous route some of these companies take after acquiring lucrative software programs.

TTTT wrote on 5/29/2023, 1:29 PM

@TTTT I am not sure what to advise you on at the moment. Because if you contact the new owners, Artlist, on the matter, they are most likely gonna tell you that you need to purchase their latest version of Ignite Pro, which is now called Artlist Plugins and is a bundled monthly subscription payment plan.

Thank you, I didn't even know that they had a new plug-in suite (I think there's nothing about it on FXhome's site, or I missed it). On one hand, I would really want to spend money on this right now, on the other hand, I would think it's fine to purchase an upgrade after all this time ... but I would only be interested if: they are backward compatible with my past projects + they are not super overpriced + the could actually be purchase as a one-time purchase and not a subscription...

Steve_Rhoden wrote on 5/29/2023, 4:37 PM

@TTTT Sorry, it's strictly subscription based and its bundled with a bunch of stuff 😠. Here are the links:

https://artlist.io/plugins https://artlist.io/page/pricing/max

TTTT wrote on 5/30/2023, 5:55 AM

Good news:

- They (FXhome) replied to my e-mail (form request) within a day

- They included my license file (hint for those who would be looking for theirs, it's named "Ignige Pro.license" )

- They said that they had some issue but that the devs fixed it.

I launched the Ignite Pro activator again, I did not actually have to use the local license file, and I had to "unregister" one of my previous computers/installation... So the activation service is likely working and they are still maintaining stuff there.

Reyfox wrote on 5/30/2023, 8:35 AM

@TTTT glad you are up and running. Honestly, while I liked Ignite (it was quick and easy to use), everything is duplicated in Boris Continuum complete, plus a lot more.

The link that @Steve_Rhoden provided says they have 40+ plugins without giving any information on what they are and what they can do. With Ignite Pro 5, there are 19 folders. I also wonder if they still include Mocha HF, Foundry tracking, and Boris BCC 3D.

Still, at their asking price, hope... it's a rental. Boris for me is "forever" perpetual, and yearly upgrading it is less than what the ones who destroyed FXHome are asking.

I can now log into FXHome, but when I click on Plans and Products, nothing is shown. HFP 2021.3, nor Ignite Pro.

Oh well.... as I wrote, I've moved on...

Dexcon wrote on 5/30/2023, 8:55 AM

I also wonder if they still include Mocha HF, Foundry tracking, and Boris BCC 3D.

I thought that the first two (Mocha HF and Foundry) were HitFilm Pro inclusions - I've not ever seen them in Ignite Pro. BCC 3D may have been a 'bonus' extra with HitFilm Pro at some time, but I've not seen it as an extra with Ignite Pro. But if it were it would have been useless because I've already got BCC (complete).

I wonder how FXHome/Artlist are going to go with their focus being so much on TicTok, a platform that is slowly being banned/restricted around the world.

Steve_Rhoden wrote on 5/30/2023, 8:56 AM

@TTTT Wow, that's a surprise... I am glad that they have now decided on making an effort to still communicate and assist their past customers (at least for the time being).... Glad you now having everything working well.