So my tech tells me I should do a clean install. Im using 8.1 right now. I have sent email to tech support butt have not heard back. Do I go to my account page and download the update ( or the entire program?) after the computer is running Windows 10? Have any of you done this so far and what should I watch out for?
The updates are the full version of the software. If you don't have your serial number, you can get that from your "My Account > My Software" page.
As for Windows 10, every clean install I have attempted has worked just fine, with the exception that I had to manually install a couple old Win7 drivers for older hardware that didn't have a dedicated Windows 10 driver.