How do I contact technical support?

Products

  • . VEGAS Pro
  • . VEGAS Movie Studio
  • . DVD Architect

Topic

  • . Technical problems / Error messages

To report a technical problem, click on "Support" and select your product from one of the specified categories.

According to the selected category, you will first be offered a number of common suggestions.
If none of the suggestions meet your requirements, scroll down the page and select "Contact support --> Send E-mail".

To send a request, you must first log in to www.magix.info.

Describe your problem in as much detail as possible and click on "Submit".