The video runs, but the program stops responding

horacio-m schrieb am 03.02.2022 um 23:45 Uhr

I have purchased Vegas Pro 19 Editor Microsoft edition via microsoft store and when I try to play any video or position the cursor on a timestamp it stays working (not responding). It does not matter the size of the video (2 minutes) or its quality (HD). My computer has 8 Gb RAM, 500 Gb disk and Celeron J3455 processor (compatible according to microsoft store)

Kommentare

Yelandkeil schrieb am 04.02.2022 um 01:39 Uhr

 

Great computer great personality

Deep respect

ASUS TUF Gaming B550plus BIOS3202: 
*Thermaltake TOUGHPOWER GF1 850W 
*ADATA XPG GAMMIX S11PRO; 512GB/sys, 2TB/data 
*G.SKILL F4-3200C16Q-64GFX 
*AMD Ryzen9 5950x + LiquidFreezer II-240 
*XFX Speedster-MERC319-RX6900XT <-AdrenalinEdition 24.12.1
Windows11Pro: 24H2-26100.3915; Direct3D: 9.17.11.0272

Samsung 2xLU28R55 HDR10 (300CD/m², 1499Nits/peak) ->2xDPort
ROCCAT Kave 5.1Headset/Mic ->Analog (AAFOptimusPack 6.0.9403.1)
LG DSP7 Surround 5.1Soundbar ->TOSLINK

DC-GH6/H-FS12060E_HLG4k120p: WB=manual, Shutter=125, ISO=auto/manual
HERO5_ProtuneFlat2.7k60pLinear: WB=4800K, Shutter=auto, ISO=800

VEGASPro22 + XMediaRecode/Handbrake + DVDArchi7 
AcidPro10 + SoundForgePro14.0.065 + SpectraLayersPro7 
K-LitecodecPack17.8.0 (MPC Video Renderer for HDR10-Videoplayback on PC) 

walter-i. schrieb am 04.02.2022 um 10:43 Uhr

This is far too little information to be able to make a serious statement.
Start with points B and C:
https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

The best thing to do is to enter your system environment in your profile under "Signature", then you will save yourself and us some of the question and answer game in possible further threads.
See as an example my signature or the signature of other users.

Yelandkeil schrieb am 04.02.2022 um 10:55 Uhr

😢 haven't seen it's a scientific fancy about Celeron J3455?

It even states commpatible according to...

ASUS TUF Gaming B550plus BIOS3202: 
*Thermaltake TOUGHPOWER GF1 850W 
*ADATA XPG GAMMIX S11PRO; 512GB/sys, 2TB/data 
*G.SKILL F4-3200C16Q-64GFX 
*AMD Ryzen9 5950x + LiquidFreezer II-240 
*XFX Speedster-MERC319-RX6900XT <-AdrenalinEdition 24.12.1
Windows11Pro: 24H2-26100.3915; Direct3D: 9.17.11.0272

Samsung 2xLU28R55 HDR10 (300CD/m², 1499Nits/peak) ->2xDPort
ROCCAT Kave 5.1Headset/Mic ->Analog (AAFOptimusPack 6.0.9403.1)
LG DSP7 Surround 5.1Soundbar ->TOSLINK

DC-GH6/H-FS12060E_HLG4k120p: WB=manual, Shutter=125, ISO=auto/manual
HERO5_ProtuneFlat2.7k60pLinear: WB=4800K, Shutter=auto, ISO=800

VEGASPro22 + XMediaRecode/Handbrake + DVDArchi7 
AcidPro10 + SoundForgePro14.0.065 + SpectraLayersPro7 
K-LitecodecPack17.8.0 (MPC Video Renderer for HDR10-Videoplayback on PC)