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Video
19 answers, most recent on 1/28/2022
RE: ffmpeg command for transcoding MKVs into Vegas friendly h.264 MP4s?
Miles, from the red flags raised by your description, I strongly suspect that your AVC-encoded files have stream errors that do not get corrected by remuxing ("rewrapping"). Otherwise, I have no plausible explanation why remuxing is failing or
Video
4 answers, most recent on 1/25/2022
Error 24
I do videos on YouTube as a hobby and I’ve been using vegas 18 and currently swapped to 19 for over a year now. Earlier I tried to render a video and I received error -24 “serial code blah blah belonged too another account”. I went to Magix and my
Audio
4 answers, most recent on 1/23/2022
RE: error 14 (or 24)
I can NOT register sound forge 15 that I bought directly from Magix I have put in many times the correct serial number but it still says error 24 I also had problems with "error code -14". Got a new serial number from Magix support.
Audio
4 answers, most recent on 1/23/2022
RE: error 14 (or 24)
As @Dexcon advises. The general Support articles: https://www.vegascreativesoftware.info/us/support/article/troubleshooting-error-code-14--12/ https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/
Audio
4 answers, most recent on 1/23/2022
error 14 (or 24)
I can NOT register sound forge 15 that I bought directly from Magix I have put in many times the correct serial number but it still says error 24
Vegas Movie Studio (up to ver. 17)
2 answers, most recent on 1/5/2022
RE: error code - 24
The standard VEGAS Support advice is here: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ Advice on how to contact VEGAS Support is here. @John-Keller
Vegas Movie Studio (up to ver. 17)
2 answers, most recent on 1/5/2022
error code - 24
Please Help with Error code -24, I have two computers with the same email address. I was able to download in the 1st computer. I wanted to download on my 2nd computer the error code -24 appeared. I do not intend to use on first computer. How can I
Vegas Movie Studio (up to ver. 17)
One answer, on 12/22/2021
RE: activating mpeg4 codec
The standard Support advice is here. @bob-sanborn
Vegas Movie Studio (up to ver. 17)
One answer, on 12/22/2021
activating mpeg4 codec
Installing software asks for email address but says it is already used, so use wife email address. Now when trying to activate mpeg4 codec, get error ..software registered to another email error code -24 (previousely using sony platinum 10}
Audio
4 answers, most recent on 12/7/2021
RE: Como recuperar o cambiar correo en activación
The general Support advice is here https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/. You need to see if you can get to your MAGIX Account (and to "My products" there). See also this FAQ point 9. You might also
Audio
4 answers, most recent on 12/7/2021
RE: Como recuperar o cambiar correo en activación
How to retrieve or change email on activationI changed equipment and I need to reinstall Vegas but something happened and I don't remember the email with which to activate it, Error 24 appears Translated with DeepL Translate
Audio
4 answers, most recent on 12/7/2021
Como recuperar o cambiar correo en activación
Cambie de equipo y necesito reinstalar Vegas pero algo paso y no recuerdo el correo con el que lo active, aparece Error 24
Video
One answer, on 12/5/2021
magix
hace tiempo compre un programa para poder pasar mis cintas a video (Magix) y se registro con una cuenta de correo electrónico que actualmente no es mia. necesito cambiar dicha cuenta a la mia. cuando trato de utilizar el programa, este indica que la
Vegas Movie Studio (up to ver. 17)
3 answers, most recent on 12/3/2021
RE: reinstall for change language but cant register my product why?
The message that you get about the program already being registered likely has an error code included in the message. The most common error codes re this are: Error code 14 -
Vegas Movie Studio (up to ver. 17)
One answer, on 11/23/2021
RE: vegas movie studio 17 suite
Vegas Movie Studio 17 hasn't been available for sale through MAGIX since circa mid-July (AFAIK) when it was replaced by Movie Studio 18. If you bought your VMS17 since mid-July, it's likely that you've bought it from a third party reseller or
Scripting
8 answers, most recent on 11/20/2021
RE: Help translate csharp to jscript
Here is all the code in Jscript import System; import System.Text; import System.IO; import System.Windows.Forms; import ScriptPortal.Vegas;var writer : StreamWriter = null;try { Vegas.Project.AddVideoTrack(); var genUID =
Vegas Movie Studio (up to ver. 17)
One answer, on 11/3/2021
RE: Error 24 support is a joke
Please see if this comment/advice helps finding how to contact VEGAS Support:: https://www.vegascreativesoftware.info/us/forum/customer-support--132075/#ca823263 The standard Support advice is here.
Vegas Movie Studio (up to ver. 17)
One answer, on 11/3/2021
Error 24 support is a joke
I registered my product under a work email address. That address is no longer active. Paid for through amazon but no matter where I go under support there is no way to contact support. This cannot be this difficult.
Video
15 answers, most recent on 11/2/2021
RE: Importing Clip with Transparent Background
@Grazie Have you tried GrassValey HQX? It's 10bit and supports alpha. For a 5 sec default title (Sample Text), MagicYUV 10bit RGBA was 155 MB. GrassValley HQX was only 11 MB--quite a substantial difference. It's a very good codec IMHO. Can you
Video
One answer, on 10/24/2021
How do you contact these people Error code 24 Vegas Pro 18 legit
I purchased legitimate Vegas Pro 18 and when rendering I get error code 24. Saying already registered??? Support is terrible so far
Video
142 answers, most recent on 12/7/2021
RE: Vegas Pro 19 crashing and corrupting files
@RogerS I updated the intel driver and changed the decoder to NVDEC. I am getting this error now: Extra Information File: C:\Users\enigm\AppData\Local\VEGAS Pro\19.0\fileio_x64.log File:
Video
142 answers, most recent on 12/7/2021
RE: Vegas Pro 19 crashing and corrupting files
Latest error codes: Extra Information File: C:\Users\enigm\AppData\Local\VEGAS Pro\19.0\fileio_x64.log File: C:\Users\enigm\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionError.log File:
Video
44 answers, most recent on 10/25/2021
RE: PC resources not being utilized well by Vegas
@RogerS "Did you try Todd's rewrapping advice first?" MOV sucked on my machine. General Complete name : E:\Canon FS6\FX6_0251.mov Format : MPEG-4 Format profile
Video
46 answers, most recent on 8/9/2022
RE: Vegas Pro 19 KernelBase.dll error while rendering
I have heard back from the support team (24 days later than advertised...) and was told simply to update to the latest build... A build that DIDNT EXIST when I submitted my ticket and a build that STILL throws out the same error... and they didn't
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