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@RogerS I updated the intel driver and changed the decoder to NVDEC. I am getting this error now: Extra Information File: C:\Users\enigm\AppData\Local\VEGAS Pro\19.0\fileio_x64.log File:

Video

142 answers, most recent on 12/7/2021

RE: Vegas Pro 19 crashing and corrupting files

Latest error codes: Extra Information File: C:\Users\enigm\AppData\Local\VEGAS Pro\19.0\fileio_x64.log File: C:\Users\enigm\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionError.log File:

Video

44 answers, most recent on 10/25/2021

RE: PC resources not being utilized well by Vegas

@RogerS "Did you try Todd's rewrapping advice first?" MOV sucked on my machine. General Complete name : E:\Canon FS6\FX6_0251.mov Format : MPEG-4 Format profile

Video

46 answers, most recent on 8/9/2022

RE: Vegas Pro 19 KernelBase.dll error while rendering

I have heard back from the support team (24 days later than advertised...) and was told simply to update to the latest build... A build that DIDNT EXIST when I submitted my ticket and a build that STILL throws out the same error... and they didn't

Vegas Movie Studio (up to ver. 17)

3 answers, most recent on 10/5/2021

Unable to register my movie studio 16

I had movie studio 16 on my computer last year. I had to clear all extra programs off my computer. I am trying to install it on again but it says it is already registered. I receive error 24, contact magix support

Video

2 answers, most recent on 10/6/2021

Vegas Pro 18 MP4 renders will not play (no issue w/ VP15 VP19)

I have a new issue just started. I have been using Vegas Pro 18 as my primary version. I have VP15 and VP 19 installed on the same machine. (I have been having issues with the first iteration of VP19 so I am back to VP18.) The new rendering issue

Vegas Movie Studio (up to ver. 17)

9 answers, most recent on 9/15/2021

RE: Reinstallation after formatting computer

Hello, thank you for getting back to me. I do recall the email. It is the same email my account is connected to here. When I re installed the software It recognizes my product code and email address stating it has already been registered but will

Video

20 answers, most recent on 9/12/2021

RE: A funny thing happened while rendering my HDR project

Have you tried actually resetting Vegas? https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/ It can help with hard to diagnose issues. I reset Vegas as instructed & the GPU render time was

Vegas Movie Studio (up to ver. 17)

3 answers, most recent on 9/4/2021

Low Memory Error Since Update of Movie Studio 17 build 223

I am running Windows 10 with 1.6T left on disc space running i7 processor with 24GB memory. I've run a Memory Test which showed no error. I've reset Movie Studio back to default setting with no success. See below the error i'm getting. Help would be

Video

One answer, on 8/30/2021

activation error code 24

error code 24 - wont let me authorize even though I have 2 installs available

Video

One answer, on 8/27/2021

[Closed] Can Anyone Explain This Error? Because I've reached the end of my rope

----------------------------------------------------------------------Movie Studio 18 Platinum 27.08.2021 06:54----------------------------------------------------------------------CrashDump 20210827_065459_v18.1.0.24.dmp successfully

Video

5 answers, most recent on 8/18/2021

getting crash using slow -mo

stop code WHEA uncorectable error

Vegas Movie Studio (up to ver. 17)

One answer, on 8/13/2021

RE: Movie Studio 17 Platinum - Error Code: -24

If the standard Support advice does not help, try uninstalling and reinstalling.

Vegas Movie Studio (up to ver. 17)

One answer, on 8/13/2021

Movie Studio 17 Platinum - Error Code: -24

Cannot start Move Studio as it says I have registered with a different email. Can anyone please help me as to how I can consolidate to one email so that I can use the program??! Installed on a HP Omen PC. Thanks in advance...

Vegas Movie Studio (up to ver. 17)

2 answers, most recent on 8/5/2021

RE: Registration failure

Meanwhile, if you got the "error code -24" notice, this is the standard Support advice. If that does not help, you might do a forum Search ("Find...") like "error code -24" (quotation marks included) for possible solutions.

Video

One answer, on 7/17/2021

RE: Error when importing footage - Says serial number already registered

You didn't mention the error code but it sounds like 24. If so, please see Support info re that error code: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/

Video

51 answers, most recent on 8/1/2021

RE: Vegas Video 32bit video levels vs 8bit video levels

Dithering kills truncation errors, that's what dithering is for. That's a related but different issue designed to cover-up and soften the noise shaping of the quietest passages in a final 16-bit mix. Quantization error also creeps into content and

Video

51 answers, most recent on 8/1/2021

RE: Vegas Video 32bit video levels vs 8bit video levels

Dithering kills truncation errors, that's what dithering is for. That's a related but different issue designed to cover-up and soften the noise shaping of the quietest passages in a final 16-bit mix. Quantization error also creeps into content and

Video

2 answers, most recent on 7/6/2021

booting past the Splash screen

After I bought and Loaded the new Sound Forge Suite, My Vegas 17 quit opening. This is the error, that I keep sending. I have un and reinstalled while leaving new sound Forge out. Tried system restore points, loded new Windows\system\OpenCL.dll I

Vegas Movie Studio (up to ver. 17)

3 answers, most recent on 7/5/2021

RE: Error Code 24 Registration Issue

The standard Support advice here https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ VEGAS Support starts from here https://www.vegascreativesoftware.info/us/support/interview/ A user-created tutorial here.

Vegas Movie Studio (up to ver. 17)

3 answers, most recent on 7/5/2021

Error Code 24 Registration Issue

I purchased Movie Studio 17.0 Platinum yesterday with my primary email address. Then when it installed today it asked me for my login and I used my secondary email address for that login. Now, when I open the application, it says it is registered to

Video

One answer, on 7/1/2021

RE: I need a solution to "Error 24"

Search the forum as there have been a few threads on this. Start with this one to see if it helps you. https://www.vegascreativesoftware.info/us/forum/getting-error-24-attempting-to-import-video--127845/

Video

One answer, on 7/1/2021

I need a solution to "Error 24"

I bought Vegas Pro 18 from MAGIX, installed and registered to my email. Tried to drag a video file and USE THE PROGRAM and it tells me "error code: -24, registered to a different email" Please help me, because trying to get an answer from their