• Vegas Movie Studio (up to ver. 17)

  2 answers, most recent on 1/5/2022

  RE: error code - 24
  The standard VEGAS Support advice is here: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ Advice on how to contact VEGAS Support is here. @John-Keller
• Vegas Movie Studio (up to ver. 17)

  2 answers, most recent on 1/5/2022

  error code - 24
  Please Help with Error code -24, I have two computers with the same email address. I was able to download in the 1st computer. I wanted to download on my 2nd computer the error code -24 appeared. I do not intend to use on first computer. How can I
• Vegas Movie Studio (up to ver. 17)

  One answer, on 12/22/2021

  RE: activating mpeg4 codec
  The standard Support advice is here. @bob-sanborn
• Vegas Movie Studio (up to ver. 17)

  One answer, on 12/22/2021

  activating mpeg4 codec
  Installing software asks for email address but says it is already used, so use wife email address. Now when trying to activate mpeg4 codec, get error ..software registered to another email error code -24 (previousely using sony platinum 10}
• Audio

  4 answers, most recent on 12/7/2021

  RE: Como recuperar o cambiar correo en activación
  The general Support advice is here https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/. You need to see if you can get to your MAGIX Account (and to "My products" there). See also this FAQ point 9. You might also
• Audio

  4 answers, most recent on 12/7/2021

  RE: Como recuperar o cambiar correo en activación
  How to retrieve or change email on activationI changed equipment and I need to reinstall Vegas but something happened and I don't remember the email with which to activate it, Error 24 appears Translated with DeepL Translate
• Audio

  4 answers, most recent on 12/7/2021

  Como recuperar o cambiar correo en activación
  Cambie de equipo y necesito reinstalar Vegas pero algo paso y no recuerdo el correo con el que lo active, aparece Error 24
• Video

  One answer, on 12/5/2021

  magix
  hace tiempo compre un programa para poder pasar mis cintas a video (Magix) y se registro con una cuenta de correo electrónico que actualmente no es mia. necesito cambiar dicha cuenta a la mia. cuando trato de utilizar el programa, este indica que la
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 12/3/2021

  RE: reinstall for change language but cant register my product why?
  The message that you get about the program already being registered likely has an error code included in the message. The most common error codes re this are: Error code 14 -
• Vegas Movie Studio (up to ver. 17)

  One answer, on 11/23/2021

  RE: vegas movie studio 17 suite
  Vegas Movie Studio 17 hasn't been available for sale through MAGIX since circa mid-July (AFAIK) when it was replaced by Movie Studio 18. If you bought your VMS17 since mid-July, it's likely that you've bought it from a third party reseller or
• Scripting

  8 answers, most recent on 11/20/2021

  RE: Help translate csharp to jscript
  Here is all the code in Jscript import System; import System.Text; import System.IO; import System.Windows.Forms; import ScriptPortal.Vegas;var writer : StreamWriter = null;try {    Vegas.Project.AddVideoTrack();    var genUID =
• Vegas Movie Studio (up to ver. 17)

  One answer, on 11/3/2021

  RE: Error 24 support is a joke
  Please see if this comment/advice helps finding how to contact VEGAS Support:: https://www.vegascreativesoftware.info/us/forum/customer-support--132075/#ca823263 The standard Support advice is here.
• Vegas Movie Studio (up to ver. 17)

  One answer, on 11/3/2021

  Error 24 support is a joke
  I registered my product under a work email address. That address is no longer active. Paid for through amazon but no matter where I go under support there is no way to contact support. This cannot be this difficult.
• Video

  15 answers, most recent on 11/2/2021

  RE: Importing Clip with Transparent Background
  @Grazie Have you tried GrassValey HQX? It's 10bit and supports alpha. For a 5 sec default title (Sample Text), MagicYUV 10bit RGBA was 155 MB. GrassValley HQX was only 11 MB--quite a substantial difference. It's a very good codec IMHO. Can you
• Video

  One answer, on 10/24/2021

  How do you contact these people Error code 24 Vegas Pro 18 legit
  I purchased legitimate Vegas Pro 18 and when rendering I get error code 24. Saying already registered??? Support is terrible so far
• Video

  142 answers, most recent on 12/7/2021

  RE: Vegas Pro 19 crashing and corrupting files
  @RogerS I updated the intel driver and changed the decoder to NVDEC. I am getting this error now: Extra Information   File:                C:\Users\enigm\AppData\Local\VEGAS Pro\19.0\fileio_x64.log   File:              
• Video

  142 answers, most recent on 12/7/2021

  RE: Vegas Pro 19 crashing and corrupting files
  Latest error codes:   Extra Information   File:                C:\Users\enigm\AppData\Local\VEGAS Pro\19.0\fileio_x64.log   File:                C:\Users\enigm\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionError.log   File:              
• Video

  44 answers, most recent on 10/25/2021

  RE: PC resources not being utilized well by Vegas
  @RogerS "Did you try Todd's rewrapping advice first?" MOV sucked on my machine. General Complete name                            : E:\Canon FS6\FX6_0251.mov Format                                   : MPEG-4 Format profile
• Video

  46 answers, most recent on 8/9/2022

  RE: Vegas Pro 19 KernelBase.dll error while rendering
  I have heard back from the support team (24 days later than advertised...) and was told simply to update to the latest build... A build that DIDNT EXIST when I submitted my ticket and a build that STILL throws out the same error... and they didn't
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 10/5/2021

  Unable to register my movie studio 16
  I had movie studio 16 on my computer last year. I had to clear all extra programs off my computer. I am trying to install it on again but it says it is already registered. I receive error 24, contact magix support
• Video

  2 answers, most recent on 10/6/2021

  Vegas Pro 18 MP4 renders will not play (no issue w/ VP15 VP19)
  I have a new issue just started. I have been using Vegas Pro 18 as my primary version. I have VP15 and VP 19 installed on the same machine. (I have been having issues with the first iteration of VP19 so I am back to VP18.) The new rendering issue
• Vegas Movie Studio (up to ver. 17)

  9 answers, most recent on 9/15/2021

  RE: Reinstallation after formatting computer
  Hello, thank you for getting back to me. I do recall the email. It is the same email my account is connected to here. When I re installed the software It recognizes my product code and email address stating it has already been registered but will
• Video

  20 answers, most recent on 9/12/2021

  RE: A funny thing happened while rendering my HDR project
  Have you tried actually resetting Vegas? https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/ It can help with hard to diagnose issues. I reset Vegas as instructed & the GPU render time was
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 9/4/2021

  Low Memory Error Since Update of Movie Studio 17 build 223
  I am running Windows 10 with 1.6T left on disc space running i7 processor with 24GB memory. I've run a Memory Test which showed no error. I've reset Movie Studio back to default setting with no success. See below the error i'm getting. Help would be