Dexcon wrote on 1/23/2022, 3:04 AM

As Sound Forge Pro is not a VEGAS product, you will need to lodge your post on AMGIX's Sound Forge forum at

Notwithstanding, your will likely need to lodge a support ticket on MAGIX's support page via MAGIX's forum or via your MAGIX My Account.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 12TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

wally-stall5348 wrote on 1/23/2022, 3:07 AM



vkmast wrote on 1/23/2022, 3:14 AM

As @Dexcon advises. The general Support articles:

janndk wrote on 1/23/2022, 8:48 AM

I can NOT register sound forge 15 that I bought directly from Magix I have put in many times the correct serial number but it still says error 24

I also had problems with "error code -14". Got a new serial number from Magix support.