• Video

  4 answers, most recent on 11/19/2018

  RE: Vegas crashes when using stabilization
  is your footage 4k? vegas 15 stabilize doesn't Support 4k, i had to upgrade to prodad Mercalli 4 to be able to stabilize 4k footage. No, my footage is 1080p video taken on my phone. The wedding video I talked about was 1080p video taken on handycam
• Video

  7 answers, most recent on 12/6/2018

  Vegas Pro 14 Build 270 Crashes with License Error when saving
  I originally (and accidentally) posted my concerns in a thread I found about a nearly identical problem with DVD Architect: https://www.vegascreativesoftware.info/us/forum/cannot-save-project-network-license-error--110145/ Basically, I took my
• Video

  18 answers, most recent on 11/1/2018

  RE: Vegas Pro 16 and Windows 10
  vkmast wrote on 10/31/2018, 3:13 AM:Many of us use Windows 10 successfully. But then there are others.     I am not trying to stir the pot. My experience, via free upgrade to Win 10 from 7, had me turning back in horror (there is a return to Win 7
• Video

  3 answers, most recent on 9/5/2018

  RE: No Vegas 16 after paying for 15 and offer for free upgrade
  ATM https://www.vegascreativesoftware.com/us/support/ gets a Let's Chat - Online pop-up. Could you try it? @mark-rosenzweig re phone support, also linked here.   Thanks. I have given my info (including order number) via Chat. They gave me a link
• Vegas Movie Studio (up to ver. 17)

  5 answers, most recent on 9/1/2018

  RE: Cant register any of my Suite products
  Phone support has been suspended. If you go to the support page, you should be able to use web-chat with the support team.   After about 30 tries, it finally worked, and all of them are active now.
• Offtopic

  One answer, on 8/31/2018

  RE: Never received E-Mail with upgrade link [RESOLVED]
  Re your original post which mentioned phone support, note this comment.
• Vegas Movie Studio (up to ver. 17)

  5 answers, most recent on 9/1/2018

  RE: Cant register any of my Suite products
  Phone support has been suspended. If you go to the support page, you should be able to use web-chat with the support team.  
• Video

  22 answers, most recent on 8/30/2018

  RE: Can't Open MP4 Files In v16?
  Why does Vegas STILL need QuickTime? Every NLE is dropping that requirement. Even PowerDirector [15, from 2 years ago] will load iPhone H.264 and HEVC MOV files while VEGAS will complain that it needs QuickTime for the H.264 MOV files. Resolve,
• Video

  6 answers, most recent on 1/31/2019

  RE: Number of Computer installs for Vegas Pro 365
  Thanks I was just trying to get a concrete answer for the community because unlike most people and with version 16 just around the corner I don't want to buy 15 so I am thinking of going the 365 route but this simple question seems to elude the
• Video

  227 answers, most recent on 8/26/2018

  RE: [Closed] VEGAS 16 hint
  Well, if you already have VP15 + Mercalli, not a lot to jump up and down about. HDR support means better color tools, which Vegas has been sorely needing for a LONG time. Motion tracking means being able to do advanced color correction with moving
• Vegas Movie Studio (up to ver. 17)

  16 answers, most recent on 4/13/2018

  RE: Is VMS dead? Time to abandon ship?
  EricLNZ, I tried to install the trial version. Can't get the Start-Trial button to work, thus can't get it activated. This is partially why I am trying to get in touch with support. In all fairness, I finally got a response from the online support.
• Vegas Movie Studio (up to ver. 17)

  16 answers, most recent on 4/13/2018

  Is VMS dead? Time to abandon ship?
  Hello, Not trying to be unnecessarily provocative here. But I have to wonder if VMS is still a good bet. I am trying to upgrade to VMS15, been using VMS since version 8 and really like the product. However I can't seem to get in touch with anyone
• Video

  3 answers, most recent on 3/21/2018

  Vegas 15 - three pre-pirchase questions
  Hi :) Cant get support on the phone (system wont allow for messages; hangs up on me), and I see no email support. Was hoping someone could answer these. :) 1. An old version of Sony Vegas shipped with a compressor called wavehammer. Does the new
• Video

  7 answers, most recent on 2/26/2018

  RE: Just purchased Vegas Pro 15 and want to install to D drive in Windows
  I saw the positive reviews at Amazon when I checked for "Vegas 15 Pro". Of the two 1-star reviews one was someone who claims to have downloaded it over http and I guess claiming it got stolen/hacked, and the other was about phone support hours,
• DVD Architect

  No answers, created on 1/13/2018

  ERROR AFTER A CLEAN INSTALL Failed to initialize the common language..
  "Failed to initialize the common language runtime engine. Please install the .NET Framework (download is available from Windows Update)." ARCHITECT STUDIO 5.0.Running Windows 8.1. Processor Intel i7.I recently installed a new SSD Main Hard drive. I
• Video

  2 answers, most recent on 12/27/2017

  VEGAS PRO 15 SUITE
  I paid 599.00 for VEGAS PRO 15 SUITE and it registered just fine. Some of the program works ok, But when I try to add my media files whether audio or video, this is the warning I get. THIS SERIAL NUMBER HAS ALREADY BEEN REGISTERED TOANOTHER EMAIL
• Video

  50 answers, most recent on 12/8/2017

  RE: new HitFilm Pro and Vegas14: not working?
  if you want to stay on the pulse, you might have to consider the dreaded upgrade path of no return..that's the reality of it all.. I totally agree. How long are software developers supposed to customise their programmes back to ... Windows XP, ME,
• Vegas Movie Studio (up to ver. 17)

  One answer, on 11/27/2017

  Vegas Movie Studio 14 Platinum freezes when I try to open my projects!
  Hi, I am having some trouble opening my projects i've been editing in Vegas Movie Studio 14 Platinum (Build 148), if someone can help me come to a solution? I have been trying to open my Vegas Movie Studio 14 Platinum projects but the software just
• Video

  156 answers, most recent on 4/11/2020

  RE: A ringing endorsement of VP15
  He thinks you really have a fault, and not a political agenda about removing anti piracy measures. You deliberately cause the known fault via firewall and then keep complaining. Political Agenda? I'm not asking for anti piracy measures to be
• Video

  156 answers, most recent on 4/11/2020

  RE: A ringing endorsement of VP15
  I've written up my experience with support and added it to the license crash thread. The issue remains and support stopped replying over 10 days ago. They wanted me to use the hidden super admin account to install Vegas without fully explaining how
• Video

  60 answers, most recent on 11/18/2017

  RE: Flash Sale
  I wrote to NewBlue, Boris and Magix when Vegas 15 first came out (before realizing the vegas phone-home issue). This is what I received back: Magic reply Sep 5th 2017 The bundled products are supported in the version of VEGAS they are bundled with.
• Video

  30 answers, most recent on 11/20/2017

  RE: Colour Grading Options for VP?
  "I mainly shoot with a Sony A6300/8Bit/Cine4 which gives me +800% more dynamic range than 709" Unfortunately the log format is still being pushed through an 8-bit encoder to file.   This is a major limitation of what you can do with the format. 
• Video

  156 answers, most recent on 4/11/2020

  RE: A ringing endorsement of VP15
  Thanks for the reply, Gary. I appreciate the clarification regarding questions 1 and 4. The notion that the other questions are legal is a stretch, especially for questions 2 and 3.. What information Vegas collects and send home is surely technical
• Video

  8 answers, most recent on 10/29/2017

  RE: Still Missing Outline
  I don't see that one in !4 and 15, but worse: I don't know that FX. Are you abble to point out that one for me in Vegas Pro 14? UPDATE: Here is the email I got -- HelloThank you for your message.In VEGAS 15, the outline effect is located in Video