• Video

  8 answers, most recent on 5/5/2017

  RE: Swapped to Vegas Pro 14 but won't allow me to upscale videos!
  These things are sometimes worth doing for an ulterior motive. If the OP's theory that YouTube gives more bandwidth to a video that has a 1440p stream available then the trade off might be worth it. An upscale 1080>1440 followed by a downscale
• Vegas Movie Studio (up to ver. 17)

  6 answers, most recent on 5/1/2017

  RE: Movie Studio Platinum Upgrade from 11 to 12 to 14
  Thank you, I had a Native Reverb VST plugin that would crash the MS12 sometimes so I changed the vstplugin default address to go to sony shared plugins and nothing showed up anymore there.  After that I started both 11 and 12 and then 14 and closed
• Vegas Movie Studio (up to ver. 17)

  4 answers, most recent on 4/4/2017

  RE: Purchase information
  You could try phoning Magix. Number and limited hours are at the bottom left of this page: http://www.magix.com/us/support/
• Audio

  3 answers, most recent on 3/30/2017

  RE: iZotope Mastering Suite serial # missing
  sonypictures@mailmw.custhelp.com is the last email address I received support correspondence from in 2014. Before that was sonypictures@mailnj.custhelp.com. Your order confirmation probably came from confirm@sonycreativesoftware.com Bit a shot in
• Vegas Movie Studio (up to ver. 17)

  One answer, on 3/28/2017

  Upgrade from 13 to 14 Scam
  Hi. First off I can't reach anyone over the phone at Magix and I've tried all day. This is a terrible support system. Every route from the IVR phone system ends in a dialtone and isn't routed to an agent. And even if you get to the area where you
• Vegas Movie Studio (up to ver. 17)

  13 answers, most recent on 3/5/2017

  RE: How to get Vasco Da Gama?
  just tried to find the Magix support phone number and found I have to pay for that service?
• Vegas Movie Studio (up to ver. 17)

  23 answers, most recent on 3/6/2017

  RE: VMA14 Platinum - Can't activate NewBlue
  Hello. This is an issue we see sometimes for various NewBlue plug-in activation issues in support and have found this is actually an issue with the plug-in connecting to the NewBlue server properly. Because we don't have access to the NewBlue
• Video

  6 answers, most recent on 2/24/2017

  RE: Getting a red tinted video when importing video
  There is nothing in Vegas that affects color without telling it to do so. For support, post media, project, and render properties, along with screenshots. Its just when I import a file from my phone.
• Video

  2 answers, most recent on 2/24/2017

  RE: sony Vegas Pro 13
  Before giving the serial delete in the register HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sony Creative Software\Vegas Pro\13.0\License if you use the Sony version (till build 955) Maybe save first the existing register. 955 is a Movie Studio build.
• Video

  4 answers, most recent on 2/16/2017

  RE: Render Crashes Often
  This is a user to user support forum. If you want to deal with Magix start here: http://www.magix.com/us/support/ There is a phone number at the bottom of the screen where you can discuss your concerns with a Magix employee. "Give us a call
• Offtopic

  7 answers, most recent on 2/16/2017

  RE: Non-existent Support/Dead phone or full mailbox numbers
  I think the numbers you used (except for sale support) are not meant as support lines. +1 305-722-5810 is sales support and according to several websites it is opened from 1:00 pm to 5:00 pm EST. If you called 12:13 pm EST, this actually was before
• Offtopic

  7 answers, most recent on 2/16/2017

  Non-existent Support/Dead phone or full mailbox numbers
  The U.S. line +1 305-642-6300 is not working The UK line +1 905-470-0400 went to someone's full mailbox and could not accept calls It is Monday at 12:13pm EST, yet the +1 305-722-5810 main sales line says it is outside the company hours and
• DVD Architect

  3 answers, most recent on 2/8/2017

  RE: Can't find my serial number
  I found the other serial numbers on the Magix/My Account/My Products page. Those are the only products listed, and I have been unable to get Magix on the phone, or get them to answer a support request.
• Video

  21 answers, most recent on 1/1/2020

  RE: (FAQ) Troubleshooting Crashing and Stability
  Just some of my thoughts: 11. USE VEGAS-FRIENDLY FORMATS: Cineform - Medium or High is a good all around intraframe intermediate stable codec for HD and 4K material. AVC HD conversion to XDCAM-EX is more GPU accelerated and stable than editing in
• Video

  21 answers, most recent on 9/18/2017

  RE: Magix Spam
  'm still waiting to hear back from MAGIX support about why the program requires activation after every update and whether it needs to phone home periodically to keep working. I wrote to them on December 3rd and am going to prod them again to give a
• Video

  21 answers, most recent on 9/18/2017

  RE: Magix Spam
  The first thing I do when I install any new product is check to see if there is something like net notify that needs switching off. Having said this I'm more concerned about programs that try to or need to phone home. I'm still waiting to hear back
• Video

  13 answers, most recent on 12/28/2016

  RE: Videoblocks
  Member for over five years. Be very wary. A new subscription to VideoBlocks won't give access to AudioBlocks, that was a grandfathered scheme when the sites were one. The problem with VideoBlocks is getting out. They tried to put my subscription up
• Vegas Movie Studio (up to ver. 17)

  25 answers, most recent on 12/28/2016

  RE: Download links for NewBlueFX, Codes and Boris Continuum Units
  Are you kidding me??? After ALL the trouble, the emails, the phone calls, the back and forth with tech support both on this forum and on the companies website, and even communication with the general manager of customer service, they STILL have not
• Video

  5 answers, most recent on 10/15/2017

  [Closed] ⁉️ VEGAS Pro FAQs and TROUBLESHOOTING GUIDES
  This post and the posts it links to are generated by VEGAS users and do not represent the official policies of MAGIX. 1. Where can I buy VEGAS Pro?You can buy VEGAS Pro and related software online from vegascreativesoftware.com. It is also available
• Vegas Movie Studio (up to ver. 17)

  10 answers, most recent on 11/2/2016

  RE: When can we expect the register server to be up and running?
  It says on the Magix website that your former SCS will register and activate should you have to reinstall. I have tried both. First was the original program that I downloaded. Then I decided to download a new file from Magix. If I am not mistaken
• Video

  17 answers, most recent on 10/24/2016

  super-slow render times in Vegas Pro 14
  Hey Forum experts! This is a note I sent to Magix after an incredibly frustrating day (after updating from Vegas 13 to 14). Here's what I need from someone at Magix (and sorry if I'm a little curt, I've been on the phone with several customer
• Video

  207 answers, most recent on 10/18/2016

  RE: VEGAS Pro 14.0 (Build 161) Released
  As far as I'm concerned, these fixes should be in Vegas 13.1. Since when should we pay for bug fixes to a current version? Not impressed and not buying V14. Bug Fixes Fixed a bug that caused a disabled Beziér mask to become enabled when the mask is
• Video

  8 answers, most recent on 10/6/2016

  Vegas Pro 13 - Bug Fixes
  I see from other posts that many bug fixes have been addressed in Vegas Pro 14, namely: Fixed a bug that caused a disabled Beziér mask to become enabled when the mask is moved Fixed a bug that caused some Video Capture Help links to be non
• Video

  75 answers, most recent on 10/4/2016

  RE: studio RGB, computer RGB - still not getting it
  @Nick, Actually for the current poster's questions, I recommend your swatches, and hope you still have them available someplace. Please share a link. @concept, Compositing gamma != Monitor gamma != Scene gamma != Storage gamma != Anything to do