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This is the standard Support advice https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ As you don't seem to remember your old email address, you probably need to Ask Support. You could also try Online Live Chat,

Vegas Movie Studio (up to ver. 17)

One answer, on 2/22/2021

error code 24

I purchased a new computer and installed the software, when I tried to register it i cant remember the email address that i used 2 years ago to register it on my old computer and it will not let me register it with a different email, how do I fix it?

Video

108 answers, most recent on 2/23/2021

RE: How’s this GPU - EVGA RTX 3080 XC3 Ultra 10GB?

@Grazie OK, I just did the same, the PressReleaseProject as Magix AVC NVENC render = 00:17 and as Magix AVC QVC = 00:15. Strange that's a huge difference between mine QSV render and yours (No typing error of you?) Also whatever I do, a QSV render is

Vegas Movie Studio (up to ver. 17)

No answers, created on 2/13/2021

error code 24 will not register purchased Vegas movie studio 17

I just updated my computer and would like to reinstall my purchased copy. However an error code 24 email already used please help. I need to install on my new computer. VEGAS Movie Studio 17

Vegas Movie Studio (up to ver. 17)

One answer, on 2/2/2021

RE: erreur

The standard Support advice. Ask Support.

Vegas Movie Studio (up to ver. 17)

3 answers, most recent on 1/29/2021

RE: Codigo de error -24

The standard Support advice: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ Ask Support: https://www.vegascreativesoftware.info/us/support/interview/ Online Live Chat: see advice in section 6 here. (I

Vegas Movie Studio (up to ver. 17)

3 answers, most recent on 1/29/2021

RE: Codigo de error -24

The standard Support advice: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ Ask Support: https://www.vegascreativesoftware.info/us/support/interview/ Online Live Chat: see advice in section 6 here. (I assume

Vegas Movie Studio (up to ver. 17)

3 answers, most recent on 1/29/2021

Codigo de error -24

The last 3 days I have been trying to enter to my acound of movie studio 15.0 in new pc and I get the same thing all the time: error code -24. I tryied to contact to the technical support but I couldn't do it. Please

Vegas Movie Studio (up to ver. 17)

13 answers, most recent on 1/28/2021

Movie studio 16 & 17 suite platinum wont open & cant access account

I have an issue with my purchased copy of Vegas Movie Studio Platinum 16 & 17... I have not used it since last year when I bought them. Today when any of the programs are attempted to be opened, it shows the correct email address, and serial

Vegas Movie Studio (up to ver. 17)

2 answers, most recent on 1/24/2021

RE: Error code: -24

This is a Vegas User Forum. Follow this thread: https://www.vegascreativesoftware.info/us/forum/says-i-registered-under-a-different-email-address-error-24--121147/

Vegas Movie Studio (up to ver. 17)

2 answers, most recent on 1/24/2021

Error code: -24

Hey, I just ordered Movie Studio 16.0 Platinum from Best Buy the other day. Whenever I want to make a project, it says "The serial number has already been ordered to another email address. Please contact MAGIX support." Can any of you please fix

Video

2 answers, most recent on 1/21/2021

Lagging!

I'm reaching out to ask if you have any advice on how I can1) stop Vegas Pro 15 from lagging when I'm editing with 4K 24fps files and 2) why won't Vegas take my MOV files? I get an error message when I attempt to import them. My solution is to

Video

No answers, created on 1/16/2021

Vegas Pro 18 Program Crash

Using VP18 - crashes in Win10 64-bit when typing in the search box for TRANSISTIONS. I need help resolving the error message below, that appears. Problem Description Application Name: VEGAS Pro Application Version: Version 18.0 (Build 373)

Video

20 answers, most recent on 12/31/2020

trouble with interlaced renders

I've got family video VHS and Hi-8 transfers that I did some time ago that I'm just now polishing up for the family archives with noise reduction, white balance, cropping, etc. My primary goal is to create Blu Ray discs that I can play back with

Video

2 answers, most recent on 12/28/2020

RE: Error -24 and no way to contact support

The standard Support advice: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ Ask VEGAS Support starts here: https://www.vegascreativesoftware.info/us/support/interview/ A user-created tutorial here:

Video

2 answers, most recent on 12/28/2020

Error -24 and no way to contact support

I purchased this product and, with no change in information, haven't been able to register and use my software. Imagine my surprise when I go to get technical support for error -24 and there is no way to contact support. What kind of crap is this? I

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 12/24/2020

RE: error 24 - email address already in use - Vegas 17

The standard Support advice is here https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 12/24/2020

error 24 - email address already in use - Vegas 17

tried to use this for first time today - got the above error warning. Can't see where I've registered another email address as my account has the only valid address. Is there a record of another email address somewhere that can be changed? I'm using

Video

4 answers, most recent on 12/23/2020

An Error Occurred While loading the project file

I have no idea what this error message means or does. I have looked everywhere but nothing has seemed to help. I also have an issue where the render freezes at 24% and sometimes 90%. For strange any help would be appreciated thank you.

DVD Architect

No answers, created on 12/10/2020

DVDA7 Error when preparing large blu ray project to ISO

After it gets to about 56% I get this error: ------------------ "An error occurred while preparing compilation" "File name: 00001.m2tsStatus: mscorlib.dll::ThreadHelper::ThreadStart_Context::This program has a bug. - m_ptsOfNextGOP is

Vegas Movie Studio (up to ver. 17)

One answer, on 12/6/2020

RE: Does moviestudio contains audio studio

The VEGAS Movie Studio 17 Suite download manager should include the option to install SOUND FORGE Audio Studio 14. Please scroll down section 6 here. Re error -24, please see my comment here. The serial numbers should be in your order confirmation

Vegas Movie Studio (up to ver. 17)

One answer, on 12/6/2020

Does moviestudio contains audio studio

I just bought (licensed) movie studio 17 suite. the product comparison showed it contained audio studio as well. I do not see the software on my computer. How do I get that? How do I get rid of error 24, I had MS v13 and ASv10 from long ago

Vegas Movie Studio (up to ver. 17)

One answer, on 12/6/2020

RE: Unable to register on new laptop

Typically you would see "error -24" if you typed your serial number incorrectly or "the app is registered already under a different email address or login information is messed up." If the standard Support advice does not help, you need to Ask