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  • Offtopic
    3 answers, most recent on 4/12/2020
    RE: Code-24
    The standard support answer Thank you but, none of them have worked any advices?
  • Offtopic
    3 answers, most recent on 4/12/2020
    RE: Code-24
    The standard support answer
  • Offtopic
    3 answers, most recent on 4/12/2020
    Code-24
    Hi! Please advice: After a few days of buying and working smoothly, Vegas 15 started throwing me a code-24 error. Any advice, please?
  • Offtopic
    9 answers, most recent on 4/8/2020
    RE: Something terrible wrong with my Magix account.
    Please reply back to the ticket with the serial you are entering when the error 24 happens. We can look that up internally to see which email address it is registered to.
  • Video
    10 answers, most recent on 4/5/2020
    RE: Problems importing files from Camera Akaso v50 Elite to Vegas Pro 17
    Thanks for your answers, here you have the details for the file that won't open (4K 60fps), I believe it is because it is using Motion JPEG codec which seems to be deprecated (I already enabled the QuickTime plugin in the deprecated features
  • Video
    19 answers, most recent on 5/2/2020
    RE: Rendering 1080p for YouTube - 2020 Survey
    @Howard-Vigorita Thank you for taking the time to study this and present your analysis. [Slightly skeptical musing] "Even a blind pig gets an acorn once in a while." [/Slightly skeptical musing] With encoders where the index frames fully represent
  • Video
    One answer, on 3/26/2020
    RE: cpode -24
    If you will go to the nifty "support" link at the top of this page, and type in "error -24," you will receive an instant response with an expertly written support article such as
  • Video
    One answer, on 3/26/2020
    cpode -24
    I bought Vegas Pro 15 from Amazon a few days ago. Installed, registered and activated. When I tried to drag a clip in a track to edit, a window popped up and said "This serial number has been registered to another email address. Please contact Magix
  • Video
    84 answers, most recent on 6/29/2020
    Tool for Measuring Render Quality - Version 2
    Over a year ago, I started a thread https://www.vegascreativesoftware.info/us/forum/tool-for-measuring-render-quality--114398/?page=1 which described a tool, Render Quality Metrics (RQM) for measuring the quality of renders from Vegas. Admittedly,
  • Video
    5 answers, most recent on 3/17/2020
    RE: Error trying to install Vegas Pro 14
    If these don't work, you might try online Live Chat. See here.(Off for today now.)
  • Vegas Movie Studio (up to ver. 17)
    4 answers, most recent on 3/17/2020
    RE: activation of software.
    Did you try the support options linked here?
  • DVD Architect
    One answer, on 3/17/2020
    RE: Paid but still no email with Serial Number
    The standard Support answer: Or try the options linked here.
  • Offtopic
    3 answers, most recent on 3/16/2020
    RE: Error Code -24
    Same issue, just installed Movie Studio Platinum, 1st PC works fine, but get the error 24 code when applying the correct email and serial to install my my 2nd PC
  • Offtopic
    3 answers, most recent on 3/16/2020
    Error Code -24
    I'm having issues with your product namely the Vegas Pro 15.0 which i bought from a Humble Bundle a few years ago. I'm trying to install it and I keep getting error -24. I have not tried to install this product before. I tried to navigate your
  • Vegas Movie Studio (up to ver. 17)
    7 answers, most recent on 3/16/2020
    Saving Vegas Projects and Rendered Videos in Vegas Platinum 15
    Vegas Movie Studio Platinum 15. Serial No: P3-xxx I am running Windows 10 on an Intel Core i7-2600k CPU@3.40Ghz  with 16Gb RAM 64 Bit OS x 64 Processor64 I have three major problems: 1. Saving my unrendered Vegas Projects 2. Saving my rendered
  • Video
    One answer, on 3/14/2020
    RE: Error 24 Vegas pro 15
    See the FAQ support post, "How to solve error code 24" btw, the VP video forum would be a better place to post this type of query.
  • Video
    One answer, on 3/14/2020
    Error 24 Vegas pro 15
    I recently purchased Vegas pro 15 from Amazon and after registering and starting work on windows 10 I got an error 24 message saying this copy has already been registered to another email. I was led to believe the copy I bought was knew and it
  • Vegas Movie Studio (up to ver. 17)
    6 answers, most recent on 3/14/2020
    RE: Error 24
    https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ Re refund
  • Vegas Movie Studio (up to ver. 17)
    6 answers, most recent on 3/14/2020
    Error 24
    Hello! I require either a refund for a purchased movie studio platinum 16 or have this error fixed. I have no time to google among tons of websites and no-working solutions. I need my software to work!
  • Audio
    31 answers, most recent on 3/10/2020
    RE: Audio volume level
    The loudness meter or measurement is primarily for correct broadcast and steaming levels of a mixed program. Using it to set the level difference between dialog and music is pointless, unless one is attempting to set audio by visual information
  • Video
    2 answers, most recent on 3/5/2020
    RE: code 24
    https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ @Leo-Xiong
  • Vegas Movie Studio (up to ver. 17)
    One answer, on 3/2/2020
    RE: Error code 24
    Which version is giving the error 13 or 16? If it's 16 did you purchase it direct from Magix? This may also help https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/
  • Vegas Movie Studio (up to ver. 17)
    One answer, on 3/2/2020
    Error code 24
    I need help asap! had been using Sony Movie Studio Platinum 13 on Windows 7. I have some projects I need to work with. Problem was, when I upgraded to Windows 10 in January, Sony Movie Studio Platinum 13 stopped working. I upgraded to Vegas Movie
  • Video
    21 answers, most recent on 3/1/2020
    RE: Holy crashing Batman
    @EricLNZ vegas 17 build 421windows 10 pro 1909 18363.657 go pro hero 8 GeneralComplete name                            : C:\Users\The Hive Mind\Videos\Go Pro Raw\02-24-2020\GX050040.MP4Format                                   : MPEG-4Format profile
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