• Audio

  3 answers, most recent on 7/11/2021

  Audio Studio 14 elicenser failure
  I purchased soundforge 14 and registered it. when I run it, i get a popup that says"Soft E-licenser does not have enough permissions to run properly. Please run LCC to fix this problem".When I click OK, I get a bunch of error popups for plugins that
• Video

  1195 answers, most recent on 10/27/2025

  RE: Happy Otter Scripts for Vegas Pro
  @andyrpsmith Thanks for the info. That's a definite bug, although not a show stopper. You're the 2nd individual reporting such an error. It's looking for a Vegas 14 ini file in the Sony directory--an obvious error. Oops! @eikira First, go to
• Video

  1195 answers, most recent on 10/27/2025

  RE: Happy Otter Scripts for Vegas Pro
  My install indicated some errors, checking the install log file it relates to the keyboard: 2021/07/08  19:42:20 -- FAILED-Sony KeyboardIni Installed2021/07/08  19:42:20 -- ERROR-System.IO.FileNotFoundException: Could not find file
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 7/17/2021

  Activating product
  After moving to a new computer and reinstalling the product and serial number, I am receiving: Error Code -14
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 7/7/2021

  Vegas Movie Studio Version 14 and 17 will not load
  William-Freud wrote on 7/7/2021, 11:05 AM The product will not load. Part way through the load process it bombs with the error Movie Studio Platinum microsoft .net runtime could not be initialized Run- time error 80131700 Could not Initialize common
• Video

  2 answers, most recent on 7/6/2021

  booting past the Splash screen
  After I bought and Loaded the new Sound Forge Suite, My Vegas 17 quit opening. This is the error, that I keep sending. I have un and reinstalled while leaving new sound Forge out. Tried system restore points, loded new Windows\system\OpenCL.dll I
• Vegas Movie Studio (up to ver. 17)

  5 answers, most recent on 6/29/2021

  RE: Movie Studio 17 - keeps asking for activation AFTER I've used it
  The standard Support advice re "error code-14"
• Video

  80 answers, most recent on 7/20/2021

  RE: Gh5 4k 24/30p problem
  Hello,First, let me apologise for kicking this topic as it's fairly old...Secondly, let me thank GJeffrey for it's work on the cmd files. I finally got it going a week ago. As I'm still using Vegas Movie Studio 14, it's an issue for me that I now
• Vegas Movie Studio (up to ver. 17)

  One answer, on 6/20/2021

  movie studio platinum 17
  is there an email I can get to have direct communication to someone to ether get a refund (and of course lose access to my products) on the product or a new key?I just bought the product (movie studio platinum 17) and when I go to register the
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 6/19/2021

  RE: movie studio platinum 17
  The standard Support advice regarding error code -14 is here. At least check the two possible causes mentioned.
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 6/19/2021

  movie studio platinum 17
  I just bot the product and when I go to register the product serial number it claims the number is invalid or is for another product even though it is the number I got from the email and is the one within my products in my Magix account that says
• Vegas Movie Studio (up to ver. 17)

  4 answers, most recent on 6/7/2021

  VEGAS Movie Studio 17 Platinum: Unable to use after download & Install
  After download and installation of Movie Studio 17.0 Platinum from my email attachment, it will not start. I get this error message every time I try to start it. "Movie Studio Platinum has stopped working" I have an HP Notebook running Windows
• Video

  One answer, on 6/5/2021

  downloading error
  Hi, I have a problem. I paid for a 365 subscription, and tried to download the app, well, it didn't work, tried so much, but it has not been downloaded yet. And now I'm trying to cancel the subscription and it's not available to cancel, after
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 6/4/2021

  RE: Unable to use software
  Yes, I received error code -14 and everything was typed in correctly. I did it several times. I also, uninstalled the software and reinstalled it with the same result. It would download OK, but when I clicked on the shortcut icon I would have to put
• Vegas Movie Studio (up to ver. 17)

  3 answers, most recent on 6/4/2021

  RE: Unable to use software
  Do you get any error code #, e.g. "error code -14"? Are you sure there are no typing errors (copy and paste if possible) and the serial number is for that program (matching to the program you downloaded, e.g. MS basic vs. MS Platinum)?  The standard
• Vegas Movie Studio (up to ver. 17)

  5 answers, most recent on 6/2/2021

  RE: De activated the software but Error Code14 won't allow me to activate
  Hi Eric, I had a go at your factory reset but the same dialog box simply came up all duly filled in but gave me the Error Code 14 when I attempted to Activate it. I have removed Vegas Studio 15 and may try the download from the Magix site.to put it
• Vegas Movie Studio (up to ver. 17)

  5 answers, most recent on 6/2/2021

  RE: De activated the software but Error Code14 won't allow me to activate
  Thank you Eric, I have attempted to reply 3 times and my internet connection dropped which was very frustrating.I will have another go. Yes it was just as you said, Dialog Box all filled in with email and 30 digit acticvation code. Then when I
• Vegas Movie Studio (up to ver. 17)

  5 answers, most recent on 6/2/2021

  De activated the software but Error Code14 won't allow me to activate
  Used Vegas Studio 15 about 3 years ago and stopped using it due to a Windows 10 Pro update. I have just put it in again from DVD's purchased from Magix in Germany. Also put in 2 updates which I had saved carefully.Another update came in so allowed
• Video

  One answer, on 5/29/2021

  Error Code 14
  Purchased software off humblebundle, serial code for program is claimed to already be in use. Can Vegas Customer support help or do I need to reach out to HumbleBundle? I have before July 21st to get these keys redeemed.
• Video

  6 answers, most recent on 5/26/2021

  URGENT ERROR CODE -14
  I have already sent emails a few days ago by email but I am not receiving a reply. I kindly ask them to solve the problem, I use Vegas Pro for work and I have not been able to use it for days. On May 5th I bought VEGAS Pro 18 Suite, I activated the
• Video

  3 answers, most recent on 5/25/2021

  RE: Exception every time I start a video
  This was the source of the problem! Internal video card was selected by default (and marked as "Optimal", why?) Status of GPU acceleration of video processingON, Intel (should be Radeon!) After changing this setting to AMD, the error
• Video

  No answers, created on 5/22/2021

  Error Message!
  Hello   Novice here using VP 14.   I was working on a project and midway I couldn't import videos into the project; a No Entry sign started appearing.   I closed and opened the project but this error started appearing.   I restarted VP but still the
• Video

  9 answers, most recent on 5/21/2021

  RE: Autodownload Hell
  I purchased the 14 version in 2018 as I was learning to edit and decided after taking a 14 month break i would upgrade to the 17; worst decision EVER. Purchased and was sent the order through email. Followed the instructions and after everything was
• Video

  9 answers, most recent on 5/21/2021

  RE: Autodownload Hell
   @Andrew-Brown wrote I keep getting the ERROR 14 message, has anyone else experienced this issue. Please read e.g. here or here. (Maybe for you better to continue with your issue in your own thread.)