• Video

  One answer, on 6/15/2005

  OT(ish) - from the hill
  Dunno if anyone keeps up with the goings on in Washington but I found these interesting - news snips for yesterday (June 14): Leaders of the commission that investigated the Sept. 11, 2001, terrorist attacks joined Tuesday with Sen. John McCain,
• DVD Architect

  6 answers, most recent on 6/13/2005

  RE: Can't burn DVD-R with DVDA3 on Sony 720A
  I just started getting this message; First name: KEITH Last name: RHODES E-mail address: VKRHODES@CHARTER.NET Phone #:864-847-8282 Model #: DRU 700A Operating System: XP What software are you using: DVD ARCHITECT BY SONY The CPU of your system:
• Video

  7 answers, most recent on 6/11/2005

  RE: How long to get an answer from Sony Tech Sup?
  The other idea is actually to call up. With V6 at least you do get 60 (or 90 days... can't remember) phone support for free. I've only used this once (recently) and the help I got was fantastic.
• Video

  187 answers, most recent on 6/23/2005

  RE: OT: Media Reponsiblity and Fairness
  Buskerkeaton, "I believe that Walsh was investigating misuse of state power, specifically selling weapons to one our enemies" Walsh was given the Contra's investagation, but branch into the "selling weapons to one our enemies" deal, which really
• Video

  9 answers, most recent on 6/2/2005

  RE: Batch rendering HDV proxies
  I bought CHD months ago and it was a nightmare as well. I got an email a few days ago (after 3+ months of no response) from support saying my problem has been fixed in 1.7 I am afraid to try it because the last time there was a problem with their
• Video

  19 answers, most recent on 5/25/2005

  RE: Sony Support
  You do know you can get free "GOLD" level phone support with Vegas for 90 days. You just have to call to activate it. Much faster support.
• Video

  19 answers, most recent on 5/25/2005

  RE: Sony Support
  The trend in software "support" for years regardless if its Sony or somebody else as been pay for support, maybe we'll help you. As you discovered email inquries or phone "support" are handled at a more leisurely pase. Sorry, can't help you with
• Video

  9 answers, most recent on 5/17/2005

  RE: New MAudio
  Solo is up and running with only one call to tech support (driver didn't install correctly first time). Question: Is it possible to have the FW Solo as your primary sound device and be able to hear what you recorded without having to go back and
• Video

  5 answers, most recent on 5/14/2005

  RE: trying to register online
  Different user, same problem, I think. New (mucho powerful) computer, installed my V5 vegas, tried to load HDV mpg file into media pool, said I have to register my MPEG. I already registered Vegas, Mainconcept is not responding. Yesterday and
• Video

  5 answers, most recent on 5/14/2005

  trying to register online
  my laptop crashed and am trying to install V6 on my new one. the first time I installed it I had an error problem withthe DQL server. Same thing happened on my desktop. reinstall fixed it. but now I must manually register, no prob except that when I
• Video

  8 answers, most recent on 5/13/2005

  RE: Is support only available through payment??
  As others have already said, we do still have the 60 days of free telephone support that come with the pro products. You can activate that by calling our Customer Service department at 800-577-6642 and they will then get you over to Technical
• Video

  8 answers, most recent on 5/13/2005

  RE: Is support only available through payment??
  With Pro products like Vegas - there still is 60 days of free phone support. You must activate it - so your 60 days start when you do. There is free support via the support menu option - not fast during busy times but pretty good. And the forum
• Video

  48 answers, most recent on 5/4/2005

  RE: ForumAdmin -- TERMS AND CONDITIONS
  I agree but you know even at its darkest moments this forum was still far more polite than some I've been to, just try posting a newbie question in some of the serious audio forums! Just a word from the recently wised up. I do a lot of work for a
• Video

  4 answers, most recent on 5/2/2005

  RE: V6 Capture (device not avail), OK in V5???
  OK - finally got through to phone support. Problem is they think of VidCap60.EXE as on EXTERNAL application - external to who (ok, whom ) - the programmer? The "internal" program pops up a docked window, guess that is what the programmer calls
• Video

  4 answers, most recent on 5/2/2005

  V6 Capture (device not avail), OK in V5???
  Loaded V6 after returning last nite from a maraton shoot, expecting to use it for this project. Attempts to capture w V6.0a (patch already!)fail with "device not available". Device is certainly available using V5 - which I reverted to. Device:
• Video

  19 answers, most recent on 4/26/2005

  RE: Weird little issue - problem - glitch - whatever........
  "Gonzo" This forum is not specifically a place to receive direct support from Sony... and there is no guarantee that you will receive a faster response to a specific issue you have than if you choose the "direct" support options provided by
• Video

  7 answers, most recent on 4/21/2005

  RE: Track Motion w/ Border Plug-In?
  I was unable to do any of those senerios. I had already done the resizing and the border was an after-thought.. which could be why it did not work. Phone support had the same results with both track motion and pan crop, again with the resizing
• Video

  7 answers, most recent on 4/21/2005

  RE: Track Motion w/ Border Plug-In?
  I just learned via phone support that the border can not be added correctly to a resized media piece (regardless of track motion or cropping being the resizing tool). So may I recommend this for a product suggestion? TIA, Greg
• Audio

  16 answers, most recent on 4/21/2005

  RE: Blah, Blah, Blah!
  Actually I have been reading a lot of your posts today in these forums (esp Audio) and I do sympathize with a lot of what you say. I started wout with Sonic Foundry with Sound Forge 4 and Acid 2 when I made the move to PC - I still had a Digidesign
• Audio

  65 answers, most recent on 4/25/2005

  RE: Alternatives to Vegas?
  "But Sony doesn't care about me, so its not going to happen!" Have you ever called tech support with an audio question? I've known that since 2.0!!!! Several times I've called them and told them of probs I was having and they'd act like I didn't
• Video

  17 answers, most recent on 4/20/2005

  RE: The Vasst Store ::::
  Spot, On Monday, I purchased and downloaded both GearShift and FM. A few moments later I received an e-mail from VASST giving me the Registration Key for GearShift. I received a second e-mail from VASST which was apparently supposed to have
• Video

  3 answers, most recent on 4/8/2005

  RE: Trouble with Rendering - Reinstall Required?
  Hello again... and thanks VERY much for the reply, Chienworks! I'll try the reset. I've not played with the program much at all until now so losing any existing settings is really not a big deal to me. Thanks for the advice there. Yes, I thought I
• Video

  30 answers, most recent on 4/1/2005

  RE: ... anybody using the new Fisher-Price HDV codec...?
  >>4 free plastic eggs of SILLY PUDDY << ... yeah, saw that ... been on the phone with their support staff all day trying to figure out how to access it from behind my Firewall ....
• Video

  148 answers, most recent on 4/18/2006

  RE: Lets give resolving the "flash frame" issue another shot.
  Absolutely agree that this can't go on. If you've got the problem you need to talk to support as often as possible and really raise hell. Support costs money and eats into profits. They'll take it more seriously if you can keep them tied up on the